Okay, the hotel rooms may not be ultra modern, but they have all you need, aircon, tv, kettle, mini bar etc and are super clean and comfortable...thankyou to Manop especially for making our stay even warmer....The hotel itself is bang in the middle of everywhere on top of the beach with all the entertainment, food and drinks you need...Breakfast is great with so many choices, thai, English breakfast (thai style) Indian, sushi etc etc..Saifon made our morning with her beautiful smile and all the staff were wonderful, professional and friendly...Didn't do that much in the hotel as out exploring, but daily suntanning was great with a choice of 3 pools..Most have shade all day, we opted for the bit with the waterfall which had 11 hours full on sun daily...The pool guys are constantly walking around tidying up etc..Honestly, do not be put off by negative reviews on dirty carpets etc, as we found this hotel to be an amazing experience and will genuinely stay here when next in Pattaya
Thomas Christiansen, General Manager at Dusit Thani Pattaya, responded to this review
Greetings from Dusit Thani Pattaya,Thank you so much for your thoughtful and detailed review! We’re truly delighted to hear that you had such a comfortable and enjoyable stay with us.It’s wonderful to know that you appreciated the cleanliness and comfort of the rooms, as well as our central beachfront location. Your kind words about our breakfast selection and facilities mean a lot to us.A special thank you for recognizing Manop and Saifon — we will be sure to share your compliments with them and the entire team. They will be thrilled to know they helped make your stay extra memorable.We also appreciate your honest feedback regarding previous reviews and are so glad we could exceed your expectations. It’s great to hear you enjoyed the pools (especially the waterfall area!) and the attentive service from our staff.We truly look forward to welcoming you back again on your next visit to Pattaya.I remain with best regards,Thomas
User:Connector08850043621
Trip type: Family
Great service
10 Apr 2026
Fabulous beautiful attentive service especially staff, Gogo, Sky, Honey and Patty. Thank you
Thomas Christiansen, General Manager at Dusit Thani Pattaya, responded to this review
Greetings from Dusit Thani Pattaya,Thank you so much for your kind words! We're truly delighted to hear that you had such a great experience. Gogo, Sky, Honey, and Patty will be so happy to know they made your visit special. We look forward to welcoming you again soon.I remain with best regards,Thomas
User:Jendcrz
Trip type: Couples
An Unforgettable Birthday Escape ✨
07 Apr 2026
This hotel is just amazing!!! The staff were all so warm and welcoming. We recently celebrated my birthday here, and it was such a special and memorable experience. From the moment we checked in with Buppagon, we already felt at home.The room (Premier Room) was nice, spacious, and clean, with a beautiful pool and sea view.The housekeeping staff are very detail-oriented, and all our requests were granted. We asked for two bath mats because we wanted more coverage, but Kornvaraiphan provided one large mat that was just perfect for our preference.The pool bar staff were also amazing! Thank you to Natachan and Narongchai for taking such great care of us during the two days we spent by the pool.Also, a big thanks to The Bay team — Patcharin, Natthapong, Waraporn, Todsaporn, and Thawiphon — for making my birthday extra special, especially with the complimentary birthday cake surprise. Tip: order their steak from the mains — it was sooo good and literally melts in your mouth!And thank you to Jantarawan for the smooth check-out process!The only thing that could be improved is the Wi-Fi connection in the room, as the signal was quite weak and would occasionally disconnect.
Thomas Christiansen, General Manager at Dusit Thani Pattaya, responded to this review
Greetings from Dusit Thani Pattaya,Thank you very much for your wonderful and detailed feedback. We are truly delighted to hear that you had such a memorable birthday celebration with us and that your stay was filled with special moments.It is especially rewarding to know that our team made you feel at home from the very beginning. Your kind recognition of Khun Buppagon, Kornvaraiphan, Natachan, Narongchai, Patcharin, Natthapong, Waraporn, Todsaporn, Thawiphon, and Jantarawan will certainly be shared with them—they will be thrilled to know they contributed to making your stay so enjoyable.We are also pleased that you enjoyed your Premier Room, the views, and the dining experience at The Bay, as well as the thoughtful birthday surprise. Creating such memorable experiences for our guests is what we strive for every day.At the same time, thank you for your constructive feedback regarding the Wi-Fi connection. Please rest assured that we are reviewing this to ensure improvements can be made for a more seamless experience.Once again, thank you for choosing to celebrate your special occasion with us. We look forward to welcoming you back for many more memorable stays.I remain with best regarsd,Thomas
User:Romano M
Trip type: Couples
The Dusit in Paaraya is Great
05 Apr 2026
The Location is very good, the room super and all is very clean, the Lobby is very nice, the Pools are super and all the Staff very good. One Time Dusit, every time Dusit
Thomas Christiansen, General Manager at Dusit Thani Pattaya, responded to this review
Greetings from Dusit Thani Pattaya,Thank you very much for your wonderful feedback. We are delighted to hear that you enjoyed our location, the comfort and cleanliness of the room, as well as the lobby and our pools.Your kind words about our team mean a great.I remain with best regards,Thomas
User:hire4event
Trip type: Business
Good hotel
29 Mar 2026
It's nice hotel. Awesome rooms, services
Thomas Christiansen, General Manager at Dusit Thani Pattaya, responded to this review
Greetings from Dusit Thani Pattaya,Thank you very much for your kind feedback. We are delighted to hear that you enjoyed your stay and appreciated the rooms and service. Your positive comments mean a lot to our team and truly motivate us to continue delivering great experiences for our guests.We hope to have the pleasure of welcoming you back again soon.I remain with best regards,Thomas