I had a wonderful stay here with my best friend. The hotel is beautiful, comfortable, and has great facilities including a swimming pool, restaurant, and fitness center.The location is excellent, with many restaurants, cafés, and the beach all within walking distance. The staff were friendly and helpful throughout our stay.Highly recommended for anyone looking for a relaxing and convenient getaway.
Heeton Concept Hotel Pattaya, Guest Services / Front Office at Hotel Baraquda Heeton Pattaya By Compass Hospitality, responded to this review
Dear Journey_young,Thank you very much for your wonderful review and for choosing to stay at Hotel Baraquda Pattaya by Heeton.We are truly delighted to hear that you and your best friend had such an enjoyable stay with us. It is wonderful to know that you appreciated our beautiful hotel, comfortable atmosphere, facilities, and convenient location close to restaurants, cafés, and the beach.Your kind compliments regarding our swimming pool, fitness center, food and beverage offerings, and especially the friendly and helpful service from our team mean a great deal to us. We are also pleased that you found our hotel to be a relaxing and convenient getaway.Thank you once again for your kind recommendation and support. We sincerely look forward to welcoming you back again in the near future.Warm regards,Tabwarang YindeeCluster Front Office ManagerHotel Baraquda Pattaya by Heeton
User:Dreamer43860478455
Trip type: Couples
Good hotel in Pattaya
30 Apr 2026
Clean and well-maintained facilities. The staff are friendly and attentive, showing a strong service mindset. The swimming pool is fantastic, and the lobby is beautiful and welcoming.
Hotel Manager Baraquda, General Manager at Hotel Baraquda Heeton Pattaya By Compass Hospitality, responded to this review
Dear Wittaya,Thank you for your perfect rating and for sharing your positive feedback.We are delighted to hear that you found our hotel clean with well-maintained facilities, and that our staff's friendly and attentive service mindset made a positive impression.It is also wonderful to know you enjoyed our fantastic swimming pool and beautiful, welcoming lobby.We look forward to welcoming you back for another excellent stay.Best regards,Wimon PHALEECluster Room Division Manager
User:Marcel B
Trip type: Friends getaway
Run Down and Dirty!
08 Mar 2026
Hotel Baraquda has become a dated and dirty dive hotel. The suite I stayed in was run down and in poor shape. Exposed electrical wiring, dirty bathtub, extremely over-used furniture to name a few things. Moreover, I found the front office staff and reservation & shift manager unfriendly and equally incompetent. Absolute absence of even basic customer service. This was not a pleasant experience and I would never go back. The 5 stars they awards themselves is laughable, maybe 3 at best.
Hotel Manager Baraquda, General Manager at Hotel Baraquda Heeton Pattaya By Compass Hospitality, responded to this review
Dear Valued Guest,Thank you for sharing your feedback. We appreciate you taking the time to detail your experience, and we sincerely regret that your stay did not meet your expectations.We would like to clarify that during your stay, our team was not made aware of the concerns you mentioned in your review. Had we been informed, we would have immediately addressed the issues regarding the room condition to ensure your comfort.Regarding your early check-out request, we understand your disappointment that a refund could not be processed. As explained by our front desk team, the rate you booked was a non-refundable promotional rate, and this condition was clearly stated at the time of booking. We regret that this added to your frustration.We also wish to note that upon departure, the key card was not returned to the front desk, and there were minibar charges incurred during your stay that remained unpaid. However, we have chosen not to pursue these charges as a gesture of goodwill.Your comments regarding the room condition and service have been shared with our management and relevant departments for review and improvement.We are genuinely sorry that your experience was not a pleasant one, and we hope to have the opportunity to restore your confidence in the future.Best regards,Wimon PHALEECluster Room Division Manager
User:Gerrit P
Trip type: Solo travel
Fantastic dinner !!!
22 Feb 2026
Recently had an exceptional dinning experience here at the Baraquda hotel. Prepared by chef Noom, and my server Pao. Thank you
Heeton Concept Hotel Pattaya, Guest Services / Front Office at Hotel Baraquda Heeton Pattaya By Compass Hospitality, responded to this review
Dear Errit P,Thank you very much for your perfect rating and for sharing your wonderful dining experience at Hotel Baraquda Pattaya by Heeton.We are delighted to hear that you enjoyed a fantastic dinner prepared by Chef Noom and that Pao provided excellent service. Your kind recognition will be shared with both of them and our culinary team as a great encouragement.We truly appreciate your support and look forward to welcoming you back for another exceptional dining and stay experience.Yours sincerely,Tabwarang YindeeCluster Assistant Front Office ManagerHotel Baraquda Pattaya by Heeton
User:KNKlink
Trip type: Couples
NYE in Pattaya
26 Jan 2026
booked this hotel for new years. hotel was decent offers free covered parking for guest. the hotel feels upscale and more artsy vibe to it as the rooms are little different as how they are set up. cant speak much for value as it was new years and prices were pretty high. it was very clean with good bedding and comfortable bed. didnt notice any exterior noise but then again it was NYE. front desk was extremely nice and so was the front door and valet and security. breakfast was very good and the pool looked beautiful but it didnt receive much sun with the building blocking.
Heeton Concept Hotel Pattaya, Guest Services / Front Office at Hotel Baraquda Heeton Pattaya By Compass Hospitality, responded to this review
Dear KNKlink,Thank you very much for sharing your detailed review of your New Year’s Eve stay at Hotel Baraquda Pattaya by Heeton. We truly appreciate you choosing to celebrate this special period with us.We are pleased to hear that you enjoyed our artsy upscale design, cleanliness, comfortable bedding, breakfast, and the convenience of our covered parking. Your kind compliments about our front desk, valet, security, and front door team are especially appreciated — we will gladly share your feedback with them.We also value your comments regarding pricing during the New Year period and the sunlight at the pool area. Peak season demand can affect rates, and your note about the pool exposure is helpful for our ongoing improvement review.Thank you again for your balanced and thoughtful feedback. We hope to welcome you back again for another enjoyable stay in Pattaya.Warm regards,Tabwarang YindeeCluster Assistant Front Office ManagerHotel Baraquda Pattaya by Heeton