Check in: K.Aom, Thank you for your recognition of my Accor status. You are kind based off our brief interaction. Late checkout of 2pm confirmed. Room: Welcome amenity - fresh fruits.Clean , hot water isn’t really good in the handheld shower. Cupboard door covering the fridge needs a simple screw tighten to allow it to close properly.Balcony view is nice. You can see the Mercure & Holiday inn across with a waterfall. Bed, comfortableCheck out: I shall leave this open.
User:Quest02223208661
Trip type: Friends getaway
Worse hôtel in Pattaya
26 May 2026
Don’t stay in that hotel. They are not like other ibis where the staff care about paying guests.Reception staff are really rude (not only to our group but others too). There’s many other hotels in Pattaya that are budget friendly. This place should get rid of the reception team, especially the rudest manager. Stay elsewhere.
User:andy f
Trip type: Solo travel
A great base for a Pattaya vacation
11 Jan 2026
The location was very very good close to the beach and close to shopping atmosphere was very very friendly. They was there to help and advise the housekeeping on the fifth floor was excellent especially the lady who was cleaning my room daily. Her name is Cha. The rooms are quite basic and probably not enough electric sockets although they will supply an extension is requested the value was very reasonable. Quite a fair price for the time of year that I was there 00 I liked the ibis hotel in Pattaya
Alisa Thaveerat, General Manager at ibis Pattaya, responded to this review
Dear Andy,Thank you for sharing your positive experience at ibis Pattaya. We are delighted to hear that our location, friendly atmosphere, and the excellent service provided by our housekeeping staff, particularly Cha, contributed to your enjoyable stay.We appreciate your feedback regarding the room amenities, including the availability of electric sockets. We understand how important this is for our guests, and we are glad that our team was able to assist you with an extension upon request. Your comments about the value of your stay are also greatly appreciated, as we strive to provide a fair price for our guests.Thank you once again for your kind words, and we look forward to welcoming you back in the future.Best regards,ibis Pattaya
User:82antoniusb
Trip type: Couples
Room for improvement, Management does poor job in QA field.
17 Oct 2025
@ arrival i installed myself in the room, where the light @ desk was broken beyond repair, the desk itself looked like sh*t, damaged and fixed with discoloring liquid wood... Internet was renewed so no internet possible, fridge opened contraire the cabinet door, ie impractical the least.Spend all together 2.5 with hotel staff and all they could fix was refrigerator.Next morning i was offered a different room, that cost me 1 hour to pack my stuff one to re-install. Now the internet still not work, had to contact IT guy for a fix.Room safe needed a reset, new battery.Another one hour gone.Not fixed, power outlet in wall one works one not ie. i could not connect any electric appliances as i have a respirator that needs the one wall outlet, fortunately the respirator i always take extension as it is critical device, the extension give me extra room for the phone laptop etc but not thanks to hotel staff.What is missing in the hotel, which by the way i booked for many years, is proper management that applies Quality Assurance policy en enforces to ensure the 3 star standard.Next time around i will consider to find an alternative hotel. as i not want to loose so many hours of of my vacation.Tony
User:r3vi3w_wala
Trip type: Couples
Wow place if you get the right room
09 Oct 2025
We stayed in the 7th floor, pool facing with sea view. Room had a balcony, which was the major highlight of the stay. Amazing to sit and watch the sunset. When it rained it was fun getting drenched right in there.