Jomtien Palm Beach Hotel & Resort

Name: Jomtien Palm Beach Hotel & Resort
Address: 408 Moo 12. Jomtien Beach Road, Pattaya-Chonburi, thailand
Telephone: +44-204-505-9777
Rating: 3.7

Jomtien Beach, Pattaya-Chonburi, Thailand

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About Jomtien Palm Beach Hotel & Resort

location

This modern hotel is nestled amidst palm trees and a tropical garden, beside the long and beautiful Jomtien beach. Guests may enjoy fabulous sea views from the hotel.

facility

The complex has 6 lifts and features 723 rooms. English-speaking staff at the reception desk in the lobby are happy to answer any questions. Amenities available at the complex include a baggage storage service, safe, currency exchange service and cash machine. Wireless internet access allows guests to stay connected while on holiday. The hotel has a range of facilities for guests with disabilities. The hotel has wheelchair-accessible facilities. A variety of shops are available, including a supermarket and souvenir shop. A garden provides extra space for rest and relaxation in the open air. Guests arriving by car can park their vehicles in the garage or in the car park (no extra charge). Further services and facilities include a 24-hour security service, a babysitting service, a childcare service, 24-hour room service, a laundry service, a hairdresser and a coin-operated laundry. The business centre is on hand for guests' business requirements and provides a fax machine.

rooms

Rooms feature a living area and a bathroom, and air conditioning ensures just the right temperature. Guests can enjoy the sea view from a balcony or terrace. All rooms are carpeted and include a double bed, a queen-size bed or a king-size bed. Extra beds can be requested. A safe, a minibar and a desk are also available. Additional features include a refrigerator, a mini fridge and a tea/coffee station. A direct dial telephone, a television with satellite/cable channels, a radio, a stereo system, an alarm clock and WiFi (no extra charge) provide all the essentials for a comfortable holiday. Bathrooms are equipped with a shower and a bathtub, as well as a hairdryer. Cosmetic products and a selection of towels provide additional comfort in the bathrooms. Guests can also book wheelchair-friendly rooms with wheelchair-accessible bathrooms. The complex has family rooms and non-smoking rooms.

sport

The outdoor pool complex includes a children's swimming area and is ideal for working out or just relaxing. Guests can treat themselves to refreshing drinks at the poolside snack bar and a relaxing soak in the hot tub. A sun terrace, sun loungers, and parasols are available. For those who wish to stay active while on holiday, the hotel offers tennis. Water sports enthusiasts can enjoy sailing and diving. Guests can enjoy a wide range of indoor sports, including a gym, billiards, bowling, callisthenics and aerobics. Various wellness options are available at the hotel, including a spa, a sauna, a beauty salon, massage treatments and hydrotherapy treatments. Children are well looked after in the kids' club.

meals

Dining facilities include a restaurant, a café and a bar. Catering options include half board, full board and all-inclusive. A continental breakfast buffet guarantees a great start to the day. For dinner, guests can order à la carte. Gluten-free meals and children's meals can be prepared on request. The complex also offers snacks. Alcoholic beverages are available.

Amenities at Jomtien Palm Beach Hotel & Resort

Facilities
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  Air conditioning
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  Lobby
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  24-hour reception
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  Currency Exchange
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  Shops
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  Conference Room
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  Internet access
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  Room Service
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  Laundry Service
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  Bicycle Hire
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  Pets
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  Elevator/ Lift
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  Ironing services
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  Laundry
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  Parking
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  Smoking rooms
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  Wifi
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  EV Charging Station
Beauty and Spa
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  Massage
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  Spa
Building Information
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  Garden (m²)
Business Center and Conferences
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  Business Center
Common Area
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  Outdoor Furniture
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  Picnic area
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  Sun Deck
Family and Kids
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  Childcare service
General Services
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  Concierge
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  Luggage storage
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  Multilingual Staff
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  Pool/ Beach towels
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  Wake-up Call / Service
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  Wheelchair
Hygiene
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  Contactless check-in/-out
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  Protective equipment for employees
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  Gym/ Fitness centre
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  First-aid services
Meals
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  Breakfast Buffet
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  Breakfast Served
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  Continental Breakfast
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  Bar
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  Cafe
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  Restaurant
Object Information
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  Fax
Payment
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  ATM
Room Facilities
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  Shower
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  Bathtub
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  Hairdryer
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  Minibar
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  Fridge
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  TV
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  Closet
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  Room service
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  Slippers
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  Toiletries
Security
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  Fire extinguishers
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  Security Guard
Shopping
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  Souvenir shop
Sport/Entertainment
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  Outdoor Pool(s)
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  Swimming Pool
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  Sauna
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  Gym
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  Billiards/Snooker
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  Bowling

Location

Around this property:

Beach

0 m

Centre

0 m

Airport

165000 m

User Rating & Reviews

Value
Rooms
Cleanliness
Service

Excellent

104

Very Good

226

Average

Poor

Terrible

Recent Reviews: 486

User:JohnT120
Trip type: Couples
Stunning hotel and amazing location
15 Nov 2025
First off, I am giving this hotel 5 stars still even though I do have 1 issue.The 5 stars is given to the modernness and the friendly staff.I have been to Thailand on quite a few occasions and this hotel is the best I have stopped in. That is for room and facilities and also location too. (Right on the beach and 5 minutes from the nightlight).Everything was done for us from the moment we arrived to when we left.Breakfast was quite good with plenty of choice.Now, onto the point I said about having an issue. The pool surroundings can be lethal as they use slippery tiles. For some reason the pool is set above ground meaning you climb up and into the pool but also visa versa getting out. The steps are built into the outer wall so similar to a ladder effect. I unfortunately learned this the hard way as the floor was so slippery that I lost my traction and took a nasty tumble. The noise of myself hitting the ground followed by the groan had other guests come to my help. I now have excruciating pain in my right side.I mentioned this to hotel reception twice but my words of warning were not listened to.Once again it has not deterred me scoring this hotel a high standard because it really is. Just beware of getting out of the pool.
User:Susan M
Trip type: Couples
A Good Choice.
13 Nov 2025
Had an enjoyable 5 nights stay which we extended to 8 as the hotel ticked all our boxes,pool area is excellent, breakfast was good(no bacon available) and plenty of options.Room was tired.but clean comfy bed, they're in the middle of renovating the Jontiem Wing.4 full size snooker tables, bowling alley and in-house curry house...yes it's big.Staff are great and friendly, polite,and very helpful.Beach 10 steps away,bars and restaurants too.
User:shahab v
Trip type: Family
Good hotel
13 Sept 2025
Good hotelGood locationEasy access to all kinds of shops and restaurantsVaried breakfastBeautiful and clean poolEasy access to the beachCalm and without noiseOnly the hotel is a bit old
User:Jeffrey S
Trip type: Couples
First time to the beach
28 Aug 2025
It was my partners first time to ever see the ocean he is from Laos we had the best time ever the pool was beautiful the beach was across the street walking distance to jomtien complex the hotel was beautiful we had a great time
User:Mars J
Trip type: Solo travel
Fairly Impersonal for a Four Star Hotel, but It's a Nice Facility
25 Jul 2025
Jomtien Palm Beach Hotel & Resort is fine. It has standard four star amenities – a nice pool, bowling alley, billiards room, etc. The breakfast was above average, with a huge selection of hot food, cereals, fruit, and fresh juices.For the price though, the hospitality could be better. I spent many years working in service so I make it point to greet everyone from the doorman, to the cleaners, to the support staff. About half of my greetings were returned with the barest acknowledgment. Some were ignored completely. It's not a big deal and it didn't ruin my trip. Nobody was rude; they just weren't friendly.The location of the hotel is great. It's within walking distance of Dongtan Beach and Jomtien's nightlife area. I don't consider Jomtien an unsafe place, but guests may be leery about walking to the hotel at night. The entrance doors are down an alley-like street and it gets dark at night. There are security guards and doormen posted, so again, I didn't feel unsafe. Just something to note.Something that bothered me about Jomtien Palm Beach Hotel, other than the unfriendly staff, was the room assignment. Upon making a reservation, I was given the option to take whatever room was available during check in exchange for a discounted price. Instead, I paid more for a single bed. At check-in, I was given a double bed because no more single beds were available. I felt if I was going to be assigned whatever was available regardless, then I should have been given the difference between the rates. Like I said earlier, no service, no hospitality, and attention to detail for a four star establishment. Just check in and check out.I will probably try another establishment the next time.