First off, I am giving this hotel 5 stars still even though I do have 1 issue.The 5 stars is given to the modernness and the friendly staff.I have been to Thailand on quite a few occasions and this hotel is the best I have stopped in. That is for room and facilities and also location too. (Right on the beach and 5 minutes from the nightlight).Everything was done for us from the moment we arrived to when we left.Breakfast was quite good with plenty of choice.Now, onto the point I said about having an issue. The pool surroundings can be lethal as they use slippery tiles. For some reason the pool is set above ground meaning you climb up and into the pool but also visa versa getting out. The steps are built into the outer wall so similar to a ladder effect. I unfortunately learned this the hard way as the floor was so slippery that I lost my traction and took a nasty tumble. The noise of myself hitting the ground followed by the groan had other guests come to my help. I now have excruciating pain in my right side.I mentioned this to hotel reception twice but my words of warning were not listened to.Once again it has not deterred me scoring this hotel a high standard because it really is. Just beware of getting out of the pool.
User:Susan M
Trip type: Couples
A Good Choice.
13 Nov 2025
Had an enjoyable 5 nights stay which we extended to 8 as the hotel ticked all our boxes,pool area is excellent, breakfast was good(no bacon available) and plenty of options.Room was tired.but clean comfy bed, they're in the middle of renovating the Jontiem Wing.4 full size snooker tables, bowling alley and in-house curry house...yes it's big.Staff are great and friendly, polite,and very helpful.Beach 10 steps away,bars and restaurants too.
User:shahab v
Trip type: Family
Good hotel
13 Sept 2025
Good hotelGood locationEasy access to all kinds of shops and restaurantsVaried breakfastBeautiful and clean poolEasy access to the beachCalm and without noiseOnly the hotel is a bit old
User:Jeffrey S
Trip type: Couples
First time to the beach
28 Aug 2025
It was my partners first time to ever see the ocean he is from Laos we had the best time ever the pool was beautiful the beach was across the street walking distance to jomtien complex the hotel was beautiful we had a great time
User:Mars J
Trip type: Solo travel
Fairly Impersonal for a Four Star Hotel, but It's a Nice Facility
25 Jul 2025
Jomtien Palm Beach Hotel & Resort is fine. It has standard four star amenities – a nice pool, bowling alley, billiards room, etc. The breakfast was above average, with a huge selection of hot food, cereals, fruit, and fresh juices.For the price though, the hospitality could be better. I spent many years working in service so I make it point to greet everyone from the doorman, to the cleaners, to the support staff. About half of my greetings were returned with the barest acknowledgment. Some were ignored completely. It's not a big deal and it didn't ruin my trip. Nobody was rude; they just weren't friendly.The location of the hotel is great. It's within walking distance of Dongtan Beach and Jomtien's nightlife area. I don't consider Jomtien an unsafe place, but guests may be leery about walking to the hotel at night. The entrance doors are down an alley-like street and it gets dark at night. There are security guards and doormen posted, so again, I didn't feel unsafe. Just something to note.Something that bothered me about Jomtien Palm Beach Hotel, other than the unfriendly staff, was the room assignment. Upon making a reservation, I was given the option to take whatever room was available during check in exchange for a discounted price. Instead, I paid more for a single bed. At check-in, I was given a double bed because no more single beds were available. I felt if I was going to be assigned whatever was available regardless, then I should have been given the difference between the rates. Like I said earlier, no service, no hospitality, and attention to detail for a four star establishment. Just check in and check out.I will probably try another establishment the next time.
Jomtien Beach, Pattaya-Chonburi
About Jomtien Palm Beach Hotel & Resort
User Rating & Reviews
15 Nov 2025
13 Nov 2025
25 Jul 2025
0204 505 9777