Andaman Beach Suites Hotel

Recent Reviews: 852

• User:Lisa J

  Trip type: Couples

  Awful

  13 Feb 2026

  I will never stay at this hotel again as they ruined my New Years Eve and what was meant to be a dream holiday. Firstly on arriving we were asked for 2900baht each to use the lounge bar on floor 19 to see the New Year in, when I had emailed previously (3 months prior) asking did we need to book a table and was there a cost to be told no it will be first come first served and there would be no cost. This was the whole reason for booking this hotel to watch the fireworks going over Patong beach at 12am. Then we were taken to our room which wasn't anywhere near 4 star, it was dirty and very dusty (as per attached photos), the fridge was a yellow colour (as in old as per the attached photo) and the dressing table and shelves had a lot of wear and tear looking very scruffy. I then went to ask for an ironing board and iron and when delivered the ironing board had burn marks all over it and the iron was all burnt on the plate (not good for white clothing). I then had a shower, and the drain was all blocked and the water was running out of the cubicle into the main bedroom area (As per attached video). Opposite our room were other apartments and a restaurant and unless you closed the curtains (which I was told we had to do) everyone could see into your room. I’m sorry but you don’t go on holiday to sit with the curtains closed at all times. The towels for the beach that they provide had all bleach stains on them (as per attached photo). I asked multiple times to speak with a manager to be told New Years eve there wasn't one, again on New Years Day there wasn't one working and again after. The lady myself and my partner spoke to on the reception was extremely rude and not what I would expect from a 4 star hotel team (I believe she was a manager but didn't want to deal with issues), this lady was not just rude to us, other residents had issues with her too and she had upset various people. The breakfast really wasn't up to a good standard (definitely not what you would expect from a 4-star hotel), and not much choice which meant we went out elsewhere to eat after paying for this within our overall cost. We walked out to the pool area and the section for the children really needs re-painting and tidying up, along with the floor up near the infinity pool needing a good jet wash. There was also plates of food left in the corridor from afternoon through the night till the next day (photo attached) Sopit Somsa, Marketing at Andaman Beach Suites Hotel, responded to this review Dear Guest,Thank you for your feedback. While we are sorry to hear that your stay did not meet your expectations, we would like to emphasize that we are a well-established property known for consistently delivering positive guest experiences.We regret any misunderstanding regarding the New Year’s Eve arrangements, as this is a special event with specific conditions that are communicated in advance. Regarding your comments on the room, facilities, and service, these are not reflective of our usual standards, and we will review them internally.We appreciate your comments and wish you all the best in your future travels.Kind regards,Management Team

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• User:Dheckley

  Trip type: Friends getaway

  Great stay

  16 Jan 2026

  Great stay! Great pool area and breakfast always seemed quiet? Good value for money would stay again! Sopit Somsa, Marketing at Andaman Beach Suites Hotel, responded to this review Thank you very much for your lovely review! 😊We’re delighted to hear that you enjoyed your stay, especially our pool area and breakfast experience. It’s also great to know you found the hotel to be good value for money. Your kind words truly motivate our team.We would be absolutely happy to welcome you back again on your next visit! 🌴✨The management

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• User:Traveler14726249212

  Trip type: Solo travel

  The sky bar stuff are one of the loveliest humans I’ve ever met

  01 Dec 2025

  I’m not here to review the hotel - I just want to shine a spotlight on the Sky Bar itself, because it truly deserves its own praise.The view is breathtaking, the kind that quietly rearranges your mood in the best way. The music wraps everything in an easy, cozy glow, making the whole place feel welcoming from the moment you step in.But the heart of the experience is the staff. I’ve rarely met people this genuinely kind, helpful, funny, and warm. They didn’t just do their jobs - they created a space where you feel seen, comfortable, and genuinely cared for. These are people I’d happily stay in touch with beyond a few evenings.If you’re looking for a place that feels both elevated and human, the Sky Bar is absolutely worth it. Run by some of the loveliest humans I’ve ever met, it’s is a place I’ll keep coming back to. Thank you, Noey, Mink, Oh & Pee! ♥️ Sopit Somsa, Marketing at Andaman Beach Suites Hotel, responded to this review Dear Value guest,Thank you so much for this truly beautiful and heartfelt review. 💙We are incredibly touched by your kind words about our Sky Bar. Knowing that the atmosphere, the view, and the music made such a positive impact on your experience means a great deal to us—but your recognition of our team truly warms our hearts.Noey, Mink, Oh, and Pee will be deeply honored to know they helped create moments that felt genuine, welcoming, and memorable. They take great pride in not only delivering service, but in creating real human connections, and your message perfectly reflects that spirit.Thank you for shining such a meaningful spotlight on our Sky Bar. We look forward to welcoming you back again soon—for the views, the vibes, and the people who will be very happy to see you again. ✨Best regards,The management

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• User:David G

  Trip type: Couples

  Fantastic holiday

  14 Nov 2025

  We are currently on our holiday in Phuket.The hotel has made it for us great location superb facilities swimming pool and restaurant very good. The staff are very professional and can't do enough for you. They have a sky lounge with great entertainment and yet again staff where very helpful and professional. The rooms were spotless and very comfortable the food was very good as well and very reasonable. We are here for 10 days and have been very happy with this hotel catered well for our needs David and Juliette ABSHPhuket, at Andaman Beach Suites Hotel, responded to this review Dear Valued Guest,Thank you very much for sharing your fantastic holiday experience with us. We are delighted to hear that you are currently enjoying your stay in Phuket and that our prime location, facilities, swimming pool, and restaurant have contributed to a memorable visit.It is especially wonderful to know that our team has made a positive impression with their professionalism and attentive service. We are also glad you enjoyed the Sky Lounge, the entertainment, and the helpfulness of our staff. Your compliments about the spotless and comfortable rooms, as well as the quality and value of our food, mean a great deal to us.We are truly pleased that your 10-day stay has been enjoyable and that we have been able to cater well to your needs. Thank you once again for choosing to stay with us, and we wish you a continued wonderful holiday.Warm regards,Management team

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• User:Trip12958233144

  Trip type: Solo travel

  Great place 👍

  03 Jun 2025

  Very nice place to stay with sea view , Rooms are spacious, staff members are so nice & friendly Jom, Ka, Chacha, king, Ben, Satang , great reception team, Mink , Noey, You,, great staff Breakfast team 👍 Great location close to all convenient places Richard Bongalon, Other at Andaman Beach Suites Hotel, responded to this review Thank you so much for your kind words and for taking the time to share your experience! We're delighted to hear that you enjoyed the sea view, spacious rooms, and our convenient location. It’s especially heartwarming to know that our team members – Jom, Ka, Chacha, King, Ben, Satang, Mink, Noey, and You – made your stay even more memorable. Your appreciation truly means a lot to us.We look forward to welcoming you back for another wonderful stay soon!Richard B.

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