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Grand Mercure Phuket Patong

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Grand Mercure Phuket Patong

locationPatong, Phuket

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About Grand Mercure Phuket PatongAbout Grand Mercure Phuket Patong

Location

Centrally located in Patong, this hotel is approximately 500 m from the sandy beach.

Facility

The hotel has a lift and features 314 rooms. The friendly staff at the reception desk are happy to answer any questions. Amenities available at the hotel include a baggage storage service, safe, currency exchange service and cash machine. Wireless internet access allows guests to stay connected while on holiday. The tour desk offers assistance with booking excursions. Wheelchair-accessible facilities are available. A number of shops, including a supermarket, are great for shopping or just browsing. The grounds of the hotel feature a playground and a lovely garden. Additional amenities include a newspaper stand, a playroom and a library. Guests arriving by car can park their vehicles in the garage (for a fee) or in the car park (no extra charge). Further services and facilities include a 24-hour security service, a babysitting service, a childcare service, medical assistance, a transfer service, room service, a laundry service, a coin-operated laundry, a page service and a hotel shuttle bus. A bicycle hire service provides all the necessary equipment for exploring the surrounding area. Complimentary newspapers are available. The business centre is on hand for guests' business requirements and provides a fax machine.

Rooms

Rooms are equipped with air conditioning. A balcony is among the standard amenities of some rooms. There is also a safe and a desk or, for an additional fee, a minibar. Additional features include a mini fridge and a tea/coffee station. A telephone, a TV, an alarm clock and WiFi (no extra charge) are provided as well. Guests will also find slippers in their rooms. Bathrooms are equipped with a shower and a bathtub, as well as a hairdryer. For extra comfort in the bathrooms, guests are offered cosmetic products. Guests can also book wheelchair-friendly rooms with wheelchair-accessible bathrooms. The hotel has family rooms, non-smoking rooms and smoking rooms.

Sport

Filled with soothing salt water, the indoor and outdoor pools ensure comfortable swimming. There is also a children's pool. Pure relaxation in the hot tub, fun on the waterslide and refreshing drinks at the pool bar – guests will experience just how rich and varied a day in the water can be. A short break or an entire afternoon on the sun terrace, which features sun loungers and parasols, is time well spent. For those who wish to stay active while on holiday, the hotel offers cycling/mountain biking. Guests can enjoy a wide range of indoor sports, including a gym, table tennis, billiards, darts, yoga and aerobics. Various wellness options are available at the hotel, including a spa, a sauna, a steam bath, a beauty salon, massage treatments and hydrotherapy treatments. A kids' club and a nightclub are also options for entertainment.

Meals

Dining facilities include a restaurant, a dining room, a café and a bar. Catering options include bed and breakfast, half board, full board and all-inclusive. Breakfast, lunch and dinner are available. Diet meals, gluten-free meals, vegetarian dishes and children's meals can be prepared on request. In addition, special catering options, picnics and snacks are available. The show cooking is a particularly special attraction.

Payment

All major credit cards, including American Express, VISA, Diners Club and MasterCard, are accepted for payment.

Amenities at Grand Mercure Phuket Patong Amenities at Grand Mercure Phuket Patong

  • Facilities

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      Air conditioning

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      Bar(s)

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      Bicycle Hire

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      Café

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      Car Park

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      Conference Room

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      Currency Exchange

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      Games room

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      Garage

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      Hotel Safe

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      Kids Club

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      Laundry Facilities

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      Laundry Service

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      Lifts

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      Medical Assistance

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      Newspaper kiosk

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      Playground

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      Restaurant(s)

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      Room Service

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      Shops

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      Small supermarket

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      Waterslide

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      Wifi

  • Hygiene

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      ALLSAFE (Accor/Bureau Veritas)

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      Contactless check-in/-out

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      Contactless payment

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      Enhanced cleaning programme

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      Hand sanitiser

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      Health checks on staff

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      No high-touch furnishings

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      No high-touch furnishings in public areas

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      Packaged meals

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      Protective equipment for employees

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      Protective equipment for guests

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      Protective hygiene screens

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      Protective masks for guests

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      Social distancing regulations

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      Use of commercially available disinfectants

  • Meals

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      All inclusive

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      Full Board

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      Half Board

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      Special Diet

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      Special Offers

  • Sport/Entertainment

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      Aerobics

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      Billiards/Snooker

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      Children's Entertainment

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      Children's Pool

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      Cycling/Mountain Biking

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      Darts

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      Gym

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      Indoor Pool

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      Jacuzzi

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      Massage

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      Number of Pools

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      Outdoor Pool(s)

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      Parasols

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      Saltwater Pool

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      Sauna

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      Steam bath

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      Sun loungers

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      Sun terrace

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      Table Tennis

LocationLocation

Map preview

Around this property:

Beach

500 m

User Rating & ReviewsUser Rating & Reviews

  • Valuerating
  • Roomsrating
  • Cleanlinessrating
  • Servicerating

Excellent

3296

Very Good

716

Average

210

Poor

54

Terrible

41

Recent Reviews: 4317

  • User:Richard M

    Trip type: Family

    Excellent Hotel with Fantastic Facilities and Easy Access to Phuket Old Town

    rating10 Jun 2026

    This hotel enjoys a great location, and we were easily able to get a Bolt taxi into the Old Town, which had been recommended by the staff. The Old Town is definitely worth a visit, with its colourful streets and distinctive Chinese-influenced architecture. We headed straight to the schoolhouse museum, which provided a fascinating insight into the history of the area and how Chinese labourers were originally brought in to work in the tin mines and eventually settled there.Back at the hotel, we were delighted to find an elephant-shaped towel decoration on the bed along with a complimentary Mojito cocktail set, which made for a very warm welcome. As the weather was a little rainy, we decided to treat ourselves to a visit to the spa, which proved to be the perfect way to recover from our flight and journey.On our first evening, we enjoyed an excellent Italian meal in the restaurant before turning in for the night. The room was clean, spacious, and comfortable, with a well-appointed bathroom, excellent air conditioning, and comfortable beds—everything you would expect from a five-star hotel. We also appreciated the large television, which allowed us to log into our Netflix account and relax after a busy day.The following morning, feeling fully refreshed, we decided to visit the gym. It was very well equipped and even included an area for guests interested in Muay Thai training. After burning a few calories and returning to our room for a quick shower, we headed down for breakfast.The breakfast selection was truly impressive. There was such a wide variety of dishes available that guests staying for an extended period could easily enjoy something different every day. The choices catered to a wide range of nationalities and tastes, and everything I sampled was of an excellent standard.The hotel also features a wonderful coffee shop where you can relax with a drink or spend time in the comfortable lounge area, which includes a bar offering attractive happy-hour specials.Overall, this hotel has everything you could need for an enjoyable and relaxing stay, combining excellent facilities, comfortable accommodation, great dining options, and a convenient location.

  • User:KsRangappa

    Trip type: Solo travel

    Good service

    rating09 Jun 2026

    Location so good all staff is good Kai and Deer very good service

  • User:Nik K

    Trip type: Couples

    service

    rating09 Jun 2026

    Good service esply Tan , very helpful with us . Help us snap pic . overall all the crew very nice . Kai also very helpful

  • User:Sameer K

    Trip type: Friends getaway

    Five star Breakfast Experience

    rating09 Jun 2026

    Breakfast was consistently delicious and well prepared. Special appreciation to chef Hannan for maintaining Indian food

  • User:Ali J

    Trip type: Family

    Kids club

    rating09 Jun 2026

    My kids enjoying in kids club and enjoying with (apple,hannah,pakboong) specially the are friendly & lovely with kids and the kids love them Thanks for everything in kids club ❤️

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