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Novotel Phuket Kamala Beach

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Novotel Phuket Kamala Beach

locationKamala, Phuket

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About  Novotel Phuket Kamala BeachAbout Novotel Phuket Kamala Beach

Location

This hotel welcomes guests on Phuket.

Facility

The hotel has a lift and features 166 rooms. The friendly staff at the reception desk are happy to answer any questions. Amenities include a baggage storage service, safe, currency exchange service and cash machine. Wireless internet access in public areas allows guests to stay connected. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. The hotel has wheelchair-accessible facilities. There are a number of shops, including a supermarket and souvenir shop. The grounds of the hotel feature a playground and a lovely garden. Additional amenities include a TV room and a playroom. Guests arriving by car can park their vehicles in the car park. Further services and facilities include a 24-hour security service, a babysitting service, a childcare service, a car hire service, medical assistance, a transfer service, 24-hour room service, an alarm call service, a laundry service, a coin-operated laundry and a hotel shuttle bus. Active guests can make use of the bicycle hire service to explore the surrounding area. Complimentary newspapers are available. A fax machine is available for guests' business needs.

Rooms

Rooms are equipped with air conditioning and central heating. In most units, guests can enjoy a view of the sea from a balcony or terrace. The rooms have a king-size bed and a sofa bed. Children's beds and extra beds can be requested for younger guests. A safe, a minibar and a desk are also available. Additional features include a refrigerator and a tea/coffee station. There is also an ironing set and a tumble dryer. A telephone, satellite television, a plug adapter and WiFi ensure optimal comfort. Slippers are included. Bathrooms are equipped with a shower and a bathtub. A hairdryer, a vanity mirror, bathrobes and a telephone are available for daily use. As a special feature, bathrooms are also stocked with cosmetic products and a selection of towels. Guests can also book wheelchair-friendly rooms with wheelchair-accessible bathrooms. The hotel has family rooms and non-smoking rooms.

Sport

The outdoor pool complex includes a children's swimming area and is ideal for working out or just relaxing. Guests can treat themselves to refreshing drinks at the poolside snack bar and a relaxing soak in the hot tub. A short break or an entire afternoon on the sun terrace, which features sun loungers and parasols, is time well spent. The hotel offers an extensive outdoor sports programme, including cycling/mountain biking, beach volleyball, golf, fishing and horse riding. Water sports enthusiasts can enjoy canoeing and diving. Sport and leisure facilities at the hotel include a gym and billiards. Various wellness options are available at the hotel, including a spa, a sauna, a steam bath, a beauty salon and massage treatments. Leisure facilities include an entertainment programme, a kids' club and live music.

Meals

Various dining options are available, including a restaurant, a café and a bar. Half board is offered as a catering option. A generous breakfast buffet, lunch and dinner offer plenty of delicious variety. Diet meals and children's meals can be prepared on request. In addition, special catering options and snacks are available. The hotel offers a selection of alcoholic and non-alcoholic beverages.

 Amenities at Novotel Phuket Kamala Beach Amenities at Novotel Phuket Kamala Beach

  • Facilities

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      Air conditioning

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      Bar(s)

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      Bicycle Hire

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      Car Park

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      Conference Room

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      Disability-friendly

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      Games room

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      Hotel Safe

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      Kids Club

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      Laundry Facilities

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      Laundry Service

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      Lifts

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      Medical Assistance

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      Pets

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      Restaurant(s)

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      Room Service

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      Shops

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      Small supermarket

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      TV Room

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      Wifi

  • Hygiene

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      ALLSAFE (Accor/Bureau Veritas)

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      Contactless check-in/-out

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      Contactless payment

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      Enhanced cleaning programme

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      Hand sanitiser

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      Health checks on staff

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      No high-touch furnishings

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      No high-touch furnishings in public areas

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      Packaged meals

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      Protective equipment for employees

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      Protective equipment for guests

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      Protective hygiene screens

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      Protective masks for guests

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      Social distancing regulations

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      Use of commercially available disinfectants

  • Meals

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      Evening Buffet

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      Full Board

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      Half Board

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      Lunch Buffet

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      Set menu dinner

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      Set menu lunch

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      Special Diet

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      Special Offers

  • Sport/Entertainment

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      Beach Volleyball

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      Billiards/Snooker

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      Canoe

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      Children's Entertainment

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      Children's Pool

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      Cycling/Mountain Biking

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      Gym

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      Jacuzzi

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      Massage

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      Number of Pools

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      Outdoor Pool(s)

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      Parasols

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      Sauna

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      Steam bath

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      Sun loungers

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      Sun terrace

LocationLocation

Map preview

Around this property:

Beach

50 m

Centre

2 km

User Rating & ReviewsUser Rating & Reviews

  • Valuerating
  • Roomsrating
  • Cleanlinessrating
  • Servicerating

Excellent

1419

Very Good

677

Average

244

Poor

122

Terrible

100

Recent Reviews: 2562

  • User:fvxkingyoung

    Trip type: Friends getaway

    Super Front office team!

    rating04 Jun 2026

    This is my second time of staying here. First time I got impressed by Khun Fah at the front from her professionalism and this time staying for 4 rooms for a night. The front office team always extends a warm welcome, specially shout out to Khun Dee, Khun Pop, Mr. Deepu and Mr. Jerey for looking us after intentionally. Coming here never disappoints me, room is spotless, view is amazing as usual. Thanks much Novotel Kamala team.
  • User:shaquiel

    Trip type: Solo travel

    First Novotel experience

    rating03 Jun 2026

    Check in: No upgrade available, however: 2x complimentary drink vouchers & 3PM late check out offered. Thank you K.Pop for your calm service! - Definitely acknowledged my Accor loyalty.Room: - Comfy bed , welcome amenity sweet & fruity. -Slippers were paper thin-Odour from bathroom stayed in the room and with the mosquitoes in Phuket, it was difficult to air the room using the balcony door. - There is a hand and rain shower, When the rain shower turned on, it automatically shut off (the switch changed to hand mode).- Water seeped into the bathroom outside the shower area. Property: - Direct access to beach (No swimming allowed, as the waves are crazy) - Great location in Kamala. - Close to cafe del mar & Phuket smart bus stop. Dining:- Enjoyed the butter chicken 3 times, the 3rd time however - it wasn’t as good in quality. 3/5.- K.Top was always quick, attentive during conversations & requests - Breakfast had a reasonable spread, I feel the fruits may have been refrigerated and served a second session (watermelon especially)
  • User:lisab2777

    Trip type: Couples

    Great vibe

    rating19 May 2026

    For the price you pay this is a great hotel to stay in . Fantastic location, good pool and easy beach access plenty of chairs . Great bed and shower . We had dinner 3 nights in a row and every night was good. Patty and Skye at breakfast are such friendly , helpful , welcoming girls that make sure you have everything you need . Tangmoo was also fantastic . A nice easy vibe at this hotel with wonderful staff . We loved it here Pataraseth Pokinbenjarasamee, General Manager at Novotel Phuket Kamala Beach, responded to this review Dear lisab2777,Thank you very much for your wonderful review and for choosing to stay with us at Novotel Phuket Kamala Beach.We are delighted to hear that you enjoyed the relaxed atmosphere, beachfront location, pool facilities, and dining experiences throughout your stay. It is especially rewarding to know that Patty, Skye, and Tangmoo helped make your experience even more memorable with their friendly and attentive service.Your kind feedback is greatly appreciated and will certainly be shared with the team for encouragement and recognition.We sincerely look forward to welcoming you back again soon.Warm regards,Pataraseth Pokinbenjarasamee (Yu)General Manager
  • User:Sam R

    Trip type: Friends getaway

    What more could you want

    rating17 May 2026

    Great friendly service from all restaurant staff. Manager ‘Top’ always happy to help and make sure your experience is pleasant.Sunnie at the pool bar is brilliant! His execution And service behind the bar demonstrates his perfection at his craft. Pataraseth Pokinbenjarasamee, General Manager at Novotel Phuket Kamala Beach, responded to this review Dear samrT4166YY,Thank you very much for your wonderful feedback and kind support.We are delighted to hear you enjoyed the friendly service from our team, especially Khun Top and Sunnie. Your recognition truly means a lot to us, and we will be sure to share your compliments with them accordingly.We look forward to welcoming you back again soon at Novotel Phuket Kamala Beach.Warm regards,Pataraseth Pokinbenjarasamee (Yu)General Manager
  • User:287stuf

    Trip type: Couples

    Excellent

    rating16 May 2026

    Thoroughly enjoyed our experience here Pataraseth Pokinbenjarasamee, General Manager at Novotel Phuket Kamala Beach, responded to this review Dear 287stuf,Thank you very much for your kind review. We are delighted to hear that you thoroughly enjoyed your experience with us. Your feedback is truly appreciated and will be shared with our team.We look forward to welcoming you back again soon at Novotel Phuket Kamala Beach.Warm regards,Pataraseth Pokinbenjarasamee (Yu)General Manager

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