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Phuket Graceland Resort & Spa

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Phuket Graceland Resort & Spa

locationPatong, Phuket

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About Phuket Graceland Resort & SpaAbout Phuket Graceland Resort & Spa

Location

This hotel is located at the start of Patong Beach, just across the road from the sandy beach and around 3 km from Phuket town centre. A 5-minute drive away in the Bangla area guests will find restaurants, bars and clubs. There is a bus station in Patong to take guests to Phuket and there are shopping facilities in Jungceylon. Karon Beach and Kata Beach are 2 km away and it is 3 km to Phi Phi, Promthep Cape and Khao Lak. Phuket Airport is around 30 km away.

Facility

Guests have a choice of 460 non-smoking rooms located in a 5-storey main building and a 4-storey auxiliary building. The multilingual staff at the reception desk in the lobby are ready to assist you with check-in and check-out. Services such as a baggage storage service, a safe and a currency exchange service ensure a comfortable stay. Wireless internet access in public areas allows guests to stay connected. The tour desk offers assistance with booking excursions. The hotel offers various facilities for guests with disabilities. A lift and wheelchair-accessible facilities are available. A number of shops, including a souvenir shop, are great for shopping or just browsing. The grounds of the hotel feature a playground and a lovely garden. Additional amenities include a TV room, a playroom and a library. Guests arriving by car can park their vehicles in the car park for a fee. Other services include a childcare service, medical assistance, a transfer service, room service, a laundry service, a hairdresser and a hotel shuttle bus.

Rooms

Rooms are equipped with air conditioning. Guests can enjoy the sea view from a balcony or terrace. Rooms have a double bed, a queen-size bed or a king-size bed. Separate bedrooms are available. Extra beds can be requested. A safe, a minibar and a desk are also available. Additional features include a mini fridge and a tea/coffee station. An ironing set is provided for guests' convenience. A direct dial telephone, a television with satellite/cable channels, a radio and WiFi (no extra charge) are provided as well. Slippers are included. Bathrooms are equipped with a shower, a bathtub and a whirlpool bath. A hairdryer, bathrobes and a telephone are available for daily use. For extra comfort in the bathrooms, guests are offered cosmetic products. Wheelchair-friendly rooms can be booked. Family rooms are available for parents with children.

Sport

While the adults swim a few laps in the outdoor pool (for a fee), children can enjoy splashing about in their own swimming area. Refreshing drinks at the pool bar and a relaxing soak in the hot tub (for a fee) offer the perfect way to unwind. A short break or an entire afternoon on the sun terrace, which features sun loungers and parasols, is time well spent. Table tennis and billiards or, for a fee, a gym, are among the sport and leisure options available. There is a wellness area with a spa, a sauna, a steam bath and massage treatments. Subject to charge: a beauty salon. Parents can unwind while the kids can participate in an entertainment programme full of fun activities.

Meals

Dining facilities include a restaurant (with high chairs), a breakfast room and a bar. Catering options include bed and breakfast, half board, full board and all-inclusive. A generous breakfast buffet guarantees a great start to the day. At lunch and dinner, guests can choose between à la carte and a set menu. The hotel offers a selection of alcoholic and non-alcoholic beverages.

Payment

The following credit cards are accepted: American Express, VISA, Diners Club, JCB and MasterCard.

Amenities at Phuket Graceland Resort & Spa Amenities at Phuket Graceland Resort & Spa

  • Facilities

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      24-hour reception

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      Air conditioning

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      Bar(s)

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      Bicycle Cellar

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      Bicycle Hire

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      Café

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      Car Park

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      Conference Room

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      Currency Exchange

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      Disability-friendly

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      Games room

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      Hairdresser

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      Hotel Safe

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      Kids Club

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      Laundry Facilities

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      Laundry Service

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      Lifts

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      Medical Assistance

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      Playground

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      Restaurant(s)

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      Restaurant(s) with high-chairs

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      Restaurant(s) with non-smoking area

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      Restaurant(s) with smoking area

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      Room Service

    • -

      Shops

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      TV Room

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      Wifi

  • Hygiene

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      Contactless check-in/-out

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      Contactless payment

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      Enhanced cleaning programme

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      Hand sanitiser

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      Health checks on staff

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      Mandatory mask-wearing

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      No high-touch furnishings

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      No high-touch furnishings in public areas

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      Packaged meals

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      Protective equipment for employees

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      Protective equipment for guests

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      Protective hygiene screens

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      Protective masks for guests

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      Social distancing regulations

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      Time interval between room bookings

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      Use of commercially available disinfectants

  • Meals

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      à la carte Dinner

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      à la carte Lunch

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      All inclusive

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      Breakfast Buffet

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      Full Board

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      Half Board

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      Set menu dinner

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      Set menu lunch

  • Sport/Entertainment

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      Aerobics

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      Billiards/Snooker

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      Bowling

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      Children's Entertainment

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      Children's Pool

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      Cycling/Mountain Biking

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      Gym

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      Jacuzzi

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      Massage

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      Outdoor Pool(s)

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      Parasols

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      Sauna

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      Steam bath

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      Sun loungers

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      Sun terrace

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      Table Tennis

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      Tanning Studio/Solarium

LocationLocation

Map preview

Around this property:

Nightclub

30 m

Restaurants

30 m

Shopping opportunities

30 m

Bars / Pubs

30 m

Tourist Centre

200 m

Golf Course

3 km

User Rating & ReviewsUser Rating & Reviews

  • Valuerating
  • Roomsrating
  • Cleanlinessrating
  • Servicerating

Excellent

1826

Very Good

1316

Average

538

Poor

239

Terrible

268

Recent Reviews: 4187

  • User:Linda T

    Trip type: Couples

    Walls are paper thin, and the amount of door slamming was relentless

    rating08 Jun 2026

    The walls are so thin! We were in building 7 on the 3rd floor.Just normal conversation and we could easily hear everything they were saying.The doors slam all day and all night. People let their doors slam - so if we wanted a nap in the day it was impossible.The conversations in the hallways didn’t stop either! And this was in the low/wet season, so I can’t imagine the noise during peak season.

  • User:Shawn O

    Trip type: Couples

    Graceland Beautiful beachfront Resort and spa City

    rating08 Jun 2026

    Absolutely gorgeous❤ We loved the experience. Thank you Graceland Phuket Thailand.❤🙏🙏❤🙏

  • User:Neil E

    Trip type: Solo travel

    My Experience

    rating10 May 2026

    I have found the experience here at Graceland’s to be as a resort Hotel one of the best I have ever been in. It has been wonderful on becoming here for the past three years as a person with a disability of site I have been made welcome and helped so incredibly. I am amazed of how the staff have accepted and cult with my disability and I would love to thank every single one the housekeep right up to the manager. It has been a superb game delightful wonderful most amazing experience. I have loved it and I would recommend most highly anyone coming here you will at times find minor and I mean only minor faults but if you point them out they can be rectified and I done immediately so if you coming to Graceland’s, please respect the staff because the staff always respects you coming they are wonderful and especially Mr Paul is there at reception and he’s over in Customer information is everywhere is in the dining room is on the field playing volleyball is superb also to Mitz at the reception who is very approachable and willing to help. but so all the rest of the staff are incredible and would like this opportunity to thank Graceland again and I will see you next year thank you. Paul Edades Guest Relations Supervisor , Guest Services / Front Office at Phuket Graceland Resort & Spa, responded to this review Thank you for your truly heartfelt and wonderful review.We are deeply honored to hear that you have chosen to return to Phuket Graceland Resort & Spa over the past three years and that each visit has been such a positive and memorable experience. It is especially rewarding to know that our team has been able to make you feel welcomed, supported, and comfortable throughout your stay.We sincerely appreciate your kind recognition of our housekeeping team, reception staff, and management. Your special mention of Mr. Paul and Mitz will be shared with them, as well as the entire team, who will be very encouraged by your thoughtful words.We are also grateful for your understanding regarding minor issues and your recognition of our team’s efforts to address them promptly when raised. Ensuring a respectful and caring environment for all our guests remains our top priority.Thank you once again for your loyalty, recommendation, and kind appreciation. We are truly delighted to be part of your travel experience and look forward to welcoming you back again next year.Best Regards,Paul EdadesGuest Relations Supervisor

  • User:Katrina A

    Trip type: Family

    Great location and pools, but the resort feels a little tired

    rating08 May 2026

    We stayed at Graceland Phuket Resort for four nights in April 2026 and overall had a very enjoyable stay. It is a large resort in a great location, directly across from the beach and on the quieter side of Patong, which we really appreciated. The nearby beachfront dining was also a bonus.The pools were a standout, especially the sky pool, which was our favourite. However, parts of the resort are starting to look a little tired, and some of the pool areas could do with better cleaning and refurbishment.Our 2BR Seaview Suite was spacious, comfortable and had a lovely view of the beach and sunset. The lounge and kitchen area were a great size for our family. The only downsides were a noticeable smell in the suite and the bathroom layout — having the toilet within the bathroom made it less practical when more than one person was getting ready.Breakfast was the highlight of our stay, with an excellent range of options, especially the fresh fruit. Housekeeping was also fantastic — our suite was cleaned very well each day, and the elephant-shaped towels were a lovely touch.Staff throughout the resort were friendly and accommodating. We also enjoyed dinner at Sunset Restaurant and Bar, where the live band created a really nice atmosphere.Overall, we had a very nice stay. The location, pools, breakfast and friendly staff were definite strengths, but the resort would benefit from some updating and a little more attention to upkeep. Paul Edades Guest Relations Supervisor , Guest Services / Front Office at Phuket Graceland Resort & Spa, responded to this review Thank you for taking the time to share such a detailed review of your stay with us.We are pleased to hear that you enjoyed our beachfront location, spacious suite, breakfast selection, friendly team, and the overall atmosphere of the resort. It is also wonderful to know that you especially appreciated the Sky Pool and the service provided by our Housekeeping and Food & Beverage teams.At the same time, we appreciate your constructive comments regarding the condition of some areas of the resort, pool cleanliness, and maintenance. Please accept our apologies for any inconvenience caused. Your feedback has been shared with our management and engineering teams for review and improvement where necessary.We also take note of your comments regarding the suite layout and odor issue, and we are sorry that these aspects affected your comfort during your stay.Thank you once again for your balanced feedback. We truly value your comments as they help us enhance our facilities and guest experience. We hope to have the opportunity to welcome you back for an improved stay in the future.Best Regards,Paul EdadesGuest Relations Supervisor

  • User:GaryBellerby

    Trip type: Couples

    Wonderful stay

    rating02 May 2026

    We had an absolutely fantastic stay at Graceland Resort Phuket and couldn’t recommend it more highly!From the moment we arrived, everything exceeded our expectations. We were pleasantly surprised with a complimentary room upgrade, which made our stay even more special. The resort itself is beautiful—great pools, excellent bars, delicious food, and a relaxed atmosphere that makes it easy to unwind. Every area of the hotel is well maintained, and the staff are genuinely warm, attentive, and professional.A very special thank you to Ms. Jaruwan Kreechaichana, Reservation Manager, who went above and beyond to make my wife’s birthday unforgettable. She kindly arranged a surprise birthday cake waiting in our room, which was such a thoughtful and personal touch. It really made the celebration extra meaningful for us.The location is also perfect—just across the road from the beach, and only about a 15-minute walk to Bangla Road if you fancy some nightlife. There are also plenty of tuk-tuks and taxis right outside the hotel, making it easy to get around.It’s rare to find a place that gets everything right, but this resort truly does. We felt well looked after from start to finish and will definitely be returning in the future.Highly recommended for anyone visiting Phuket! Paul Edades Guest Relations Supervisor , Guest Services / Front Office at Phuket Graceland Resort & Spa, responded to this review Thank you for your wonderful review and for sharing such detailed feedback about your stay with us.We are absolutely delighted to hear that your experience exceeded expectations and that you enjoyed our facilities, dining options, pools, and convenient beachfront location. It is especially rewarding to know that our team's warm hospitality helped make your stay truly memorable.A special thank you for recognizing Ms. Jaruwan Kreechaichana. We are thrilled to hear that her thoughtful birthday surprise for your wife helped create such a meaningful celebration. Your kind words will certainly be shared with her and the entire team.Knowing that you felt well cared for from arrival to departure is the greatest compliment we could receive. We are truly grateful for your recommendation and are honored that you are already looking forward to returning.We can't wait to welcome you back for another exceptional stay at Phuket Graceland.Best Regards,Paul EdadesGuest Relations Supervisor

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