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The Gig Hotel

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The Gig Hotel

locationPatong, Phuket

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About The Gig HotelAbout The Gig Hotel

Location

This hotel is located in Patong, about 5 minutes from the beach.

Facility

The friendly staff at the reception desk are happy to answer any questions. Amenities include a baggage storage service, a safe and a cash machine. Wireless internet access allows guests to stay connected while on holiday. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. A lift and wheelchair-accessible facilities are available. A number of shops, including a supermarket, are great for shopping or just browsing. Parking spaces are available to guests travelling by car (no extra charge). Further services include a 24-hour security service, a babysitting service, a car hire service, room service, an alarm call service, a laundry service, a hairdresser and a coin-operated laundry. The business centre is on hand for guests' business requirements and provides a fax machine.

Rooms

Air conditioning ensures that rooms maintain just the right temperature. Guests have a beautiful view of the sea from the balcony or terrace, which are included in the standard amenities of some rooms. Rooms have a double bed or a king-size bed. Extra beds can be requested. A safe, a minibar and a desk are also available. Additional features include a refrigerator and a tea/coffee station. A telephone, a television with satellite/cable channels and WiFi (no extra charge) provide all the essentials for a comfortable holiday. Bathrooms are equipped with a shower and a bathtub, as well as a hairdryer. As a special feature, bathrooms are also stocked with cosmetic products and a selection of towels. The hotel has family rooms and non-smoking rooms.

Sport

The outdoor pool complex includes a children's swimming area and is ideal for working out or just relaxing. Sun loungers and parasols are available on the sun terrace. The pool bar serves a selection of refreshing drinks. For guests who wish to keep active, crazy golf and golf are available. Guests can enjoy a wide range of indoor sports, including a gym, billiards, callisthenics and aerobics. Various wellness options are available at the hotel, including a spa, a sauna, a steam bath, massage treatments and a solarium. Activity coordinators organise an entertainment programme for adults and children.

Meals

Dining facilities include a restaurant, a café and a bar. A continental breakfast buffet and lunch are served every day. Diet meals and children's meals can be prepared on request. In addition, special catering options and snacks are available. Alcoholic beverages are available.

Payment

The following credit cards are accepted: VISA and MasterCard.

Amenities at The Gig Hotel Amenities at The Gig Hotel

  • Facilities

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      Air conditioning

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      Bar(s)

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      Café

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      Car Park

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      Conference Room

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      Disability-friendly

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      Hairdresser

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      Hotel Safe

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      Laundry Facilities

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      Laundry Service

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      Lifts

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      Restaurant(s)

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      Room Service

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      Shops

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      Small supermarket

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      Wifi

  • Hygiene

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      Contactless check-in/-out

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      Contactless payment

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      Enhanced cleaning programme

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      Hand sanitiser

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      Health checks on staff

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      Housekeeping only upon request

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      Hygiene training for staff

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      No high-touch furnishings

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      No high-touch furnishings in public areas

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      Packaged meals

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      Protective equipment for employees

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      Protective hygiene screens

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      Sanitiser dispenser

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      Social distancing regulations

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      Time interval between room bookings

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      Use of commercially available disinfectants

  • Meals

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      Breakfast Buffet

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      Continental Breakfast

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      Special Diet

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      Special Offers

  • Sport/Entertainment

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      Aerobics

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      Billiards/Snooker

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      Children's Pool

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      Golf

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      Gym

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      Massage

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      Minigolf

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      Number of Pools

    • -

      Outdoor Pool(s)

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      Parasols

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      Sauna

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      Steam bath

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      Sun loungers

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      Sun terrace

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      Tanning Studio/Solarium

LocationLocation

Map preview

Around this property:

Beach

400 m

User Rating & ReviewsUser Rating & Reviews

  • Valuerating
  • Roomsrating
  • Cleanlinessrating
  • Servicerating

Excellent

146

Very Good

99

Average

43

Poor

15

Terrible

41

Recent Reviews: 344

  • User:neslihan hicran k

    Trip type: Couples

    Keyifli

    rating15 Feb 2026

    We were very satisfied with the cleanliness and comfort of the hotel. The staff quality was also very good and professional. Unfortunately, since we woke up late during our stay, we never managed to attend breakfast. However, if we come back to this area again, we would definitely consider staying here.That being said, we were very disappointed with the Similan Islands tour sold by the hotel.The boat was extremely uncomfortable. During a breakfast stop, our group was combined with a Russian tourist group. There were two guides — one Russian and one local. Due to the heavy accent, it was already difficult to understand English. The Russian guide spoke almost entirely in Russian for extended periods of time. The French tourists and we, as Turkish guests, could not understand anything.The Russian guide spoke for several minutes in Russian and gave very limited space for the other guide to provide explanations in English. Even when the second guide spoke, it lasted no more than a few seconds. As non-Russian guests, we felt excluded from the experience and left without proper information about the places we were visiting.This created a clear imbalance in communication and made us feel that some guests were prioritized over others. Despite expressing our concerns during the tour, no meaningful adjustment was made, which was very disappointing.Additionally, the food was served in plastic containers and looked quite unhealthy. We were hungry from 5:30 AM until 5:00 PM. Especially if you are Turkish and have experienced boat tours in Turkey, the disappointment may be even greater.To summarize, the hotel itself is very good in terms of cleanliness, comfort, and location. However, we do not recommend the Similan Islands tour sold through the hotel.

  • User:Blackbeauty75

    Trip type: Couples

    Amazing stay!

    rating07 Feb 2026

    The Gig is located inside and off the busy streets. Soi Sansabai that runs into Bangla Road which is only steps away. The lobby is modernly designed with ceiling fans to help combat the Patong heat. We were greeted by the porter who took our luggage from the taxi and led us to the check-in desk. Reception was pleasant and welcoming. We received a delicious welcome drink and cool face cloth. Our room wasn’t ready, so we sat in their lovely and spacious lobby until our room was ready. We were able to go up a little early. So upon entering the room, it smelled delicious. The floors were especially clean which I loved. Room service was also very good. They cleaned very well and kept us well stocked with what we needed. Now when I opened the curtains and saw that “sea view” in my Superior room with sea view, I immediately laughed. You literally need binoculars to see the sea. It’s better is they just call it a City room. No wonder there were no pictures to show, I should’ve picked up on that. No biggie, but it is a big deceptive. You can see the cruise ships from the hotel though. I’m not sure how I felt about the plastic chairs on the balcony. I feel like the rooms should match the vibe of the lobby. We were able to book 2 excursions at a desk in the lobby and we received a discount on our laundry because we booked with them, so that was a plus. The pool was great, but really cold when we had the chance to go. We had breakfast included, but couldn’t wake up in time to taste it. But I stopped there and the food looked great, I wish we tried it. Everything, and I mean everything are just steps away. We enjoyed our stay here.

  • User:leecO6995KK

    Trip type: Family

    Avoid

    rating06 Dec 2025

    Wouldn’t waste your time booking this hotel as they don’t honour your booking even when you’ve paid for the room . Cancelling my booking an hour prior to arrival is totally unacceptable , without any reason or explanation. Avoid and save your money

  • User:Ann-Marie C

    Trip type: Family

    Avoid avoid avoid. Cancelled 3 rooms with 1 hour notice by email. Stranded with 3 children

    rating05 Dec 2025

    Avoid this hotel at all costs. We received an email 1 hour before arrival at hotel informing us that our booking of 3 rooms had been cancelled. We were Stranded with 5 cases and 3 children. Booked this hotel weeks in advance too and hotel had not explanation as to why they did this. Managed to get another hotel £300 more. Don’t book if you want a 100% guaranteed booking.

  • User:sanj0703

    Trip type: Friends getaway

    10/10 thank you The Gig Hotel

    rating08 Nov 2025

    I had a wonderful experience thanks to all the team at The Gig, and especially Moji at the reception. She was very polite, friendly, and always had a warm smile that made me feel welcome right away. Moji handled my check-in and check-out quickly and professionally, and she was always happy to help with anything I needed during my stay. It’s clear that she works very hard and truly cares about providing great service. Thank you for her and the whole team for making my stay so pleasant!

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