The Oceanic Sportel

Recent Reviews: 63

• User: Bela F

  Trip type: Friends getaway

  Satisfied

  Very kind staff speak good english HM The Oceanic Sportel, General Manager at The Oceanic Sportel, responded to this review Dear feh_rb,Thank you very much for sharing your feedback with us.We are pleased to hear that you had a satisfying stay at The Oceanic Sportel Phuket and appreciated our friendly team and their English communication. Providing warm, helpful, and comfortable service to ou… Read moreVery kind staff speak good english HM The Oceanic Sportel, General Manager at The Oceanic Sportel, responded to this review Dear feh_rb,Thank you very much for sharing your feedback with us.We are pleased to hear that you had a satisfying stay at The Ocea… Read more

• User: Sightseer66162705692

  Trip type: Family

  Servive review

  The service by Bikesh and ann is good in restaurant really love it HM The Oceanic Sportel, General Manager at The Oceanic Sportel, responded to this review Dear Sightseer66162705692,Thank you very much for your kind review. We’re delighted to hear that you loved the service in our restaurant.A special thank you for mentioning Bikesh and Ann — we will gladly share your compliments with them. T… Read moreThe service by Bikesh and ann is good in restaurant really love it HM The Oceanic Sportel, General Manager at The Oceanic Sportel, responded to this review Dear Sightseer66162705692,Thank you very much for your kind review. We’re delighted to hear that yo… Read more

• User: ?? ?

  Trip type: Couples

  Horrible experience, don’t stay there

  I don’t understand why this hotel has 5 stars on Booking.com, the location is far away from everything, the room is not clean( the cups have so much stains), and the reception staff are very untrained, don’t know how to treat the guest and like to avoid the problems instead of solving them. I would never return.I don’t understand why this hotel has 5 stars on Booking.com, the location is far away from everything, the room is not clean( the cups have so much stains), and the reception staff are very untrained, don’t know how to treat the guest and like to avoid the pr… Read more

• User: GoPlaces63810753217

  Trip type: Family

  Worst Hotel ever

  Worst service and an even worse hotel. The experience was appalling from start to finish, but the most unacceptable part was the housekeeping. The room was filthy on arrival—unclean floors, stained linens, unpleasant odors, and trash that clearly hadn’t been removed from previous guests. Basic hygiene standards were completely ignored, making the stay extremely uncomfortable and honestly disgustin… Read moreWorst service and an even worse hotel. The experience was appalling from start to finish, but the most unacceptable part was the housekeeping. The room was filthy on arrival—unclean floors, stained linens, unpleasant odors, and trash that clearly hadn’t been r… Read more

• User: Norah M

  Trip type: Family

  Wow

  Very delicious food and customer care. I also loved the ambiance of the hotel. Aing and Eve were very helpful. Thanks for everything. HM The Oceanic Sportel, General Manager at The Oceanic Sportel, responded to this review Dear Norah,Thank you very much for your wonderful review! We’re delighted to hear that you enjoyed the delicious food, our hotel ambiance, and the service provided by our t… Read moreVery delicious food and customer care. I also loved the ambiance of the hotel. Aing and Eve were very helpful. Thanks for everything. HM The Oceanic Sportel, General Manager at The Oceanic Sportel, responded to this review Dear Norah,Thank you very much f… Read more