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The Surin Phuket

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The Surin Phuket

locationSurin, Phuket

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About The Surin PhuketAbout The Surin Phuket

Location

This hotel lies on the west coast of the island, directly beside Pansea Bay Beach. It is a scenic, 25-minute drive to the airport.

Facility

Guests can enjoy the pleasant ambience of one of the 108 rooms. The friendly staff at the reception desk are happy to answer any questions. Amenities include a baggage storage service, a safe and a currency exchange service. Wireless internet access is provided in public areas. The tour desk offers assistance with booking excursions. There are a number of shops, including a supermarket and souvenir shop. The grounds of the resort feature a playground and a lovely garden. Additional facilities include a library. Guests arriving by car can park their vehicles in the car park for no extra charge. Further services and facilities include a 24-hour security service, a babysitting service, a childcare service, a car hire service, medical assistance, a transfer service, room service, an alarm call service, a laundry service, a hairdresser, a coin-operated laundry and a hotel shuttle bus. Active guests can make use of the bicycle hire service to explore the surrounding area. A business centre with fax machine and projector is available.

Rooms

Air conditioning and a fan ensure that rooms maintain comfortable temperatures. In most units, guests can enjoy a view of the sea from a balcony or terrace. The rooms have a double bed and a sofa bed. Separate bedrooms are available. Extra beds can be requested. A safe, a minibar and a desk are also available. Additional features include a refrigerator, a mini fridge and a tea/coffee station. An ironing set is provided for guests' convenience. A direct dial telephone, a television with satellite/cable channels, a radio, a stereo system, a DVD player, an alarm clock and WiFi (no extra charge) are provided as well. Guests can take advantage of the nightly turndown service. Slippers are included. Bathrooms are equipped with a shower and a bathtub. A hairdryer, a vanity mirror, bathrobes and a telephone are available for daily use. As a special feature, bathrooms are also stocked with cosmetic products and a selection of towels. Wheelchair-friendly rooms can be booked. The complex has family rooms, non-smoking rooms and smoking rooms.

Sport

There are indoor and outdoor pools and a children's swimming area. A waterslide and a refreshing drink at the poolside snack bar offer the perfect way to unwind. A short break or an entire afternoon on the sun terrace, which features sun loungers and parasols, is time well spent. The resort offers an extensive outdoor sports programme, including cycling/mountain biking, tennis, beach volleyball, volleyball, crazy golf and golf. With windsurfing, canoeing, sailing, catamaraning, snorkelling and diving available, fans of water sports will have plenty to choose from. Guests can enjoy a wide range of indoor sports, including a gym, table tennis, billiards, yoga and aerobics. Various wellness options are available at the resort, including a spa, a sauna, a steam bath, a beauty salon and massage treatments. Guests of all ages have the opportunity to enjoy a fun entertainment programme.

Meals

Dining facilities include a restaurant, a dining room, a café and a bar. Refreshing drinks at the beach bar are a perfect way to enjoy warm weather. Catering options include half board and full board. A generous breakfast buffet, lunch and dinner offer plenty of delicious variety. Diet meals and children's meals can be prepared on request. The resort also offers special catering options. Non-alcoholic beverages are available.

Payment

The resort accepts the following credit cards: American Express, VISA, Diners Club, JCB and MasterCard.

Amenities at The Surin Phuket Amenities at The Surin Phuket

  • Facilities

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      Air conditioning

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      Bar(s)

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      Bicycle Hire

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      Café

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      Car Park

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      Conference Room

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      Currency Exchange

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      Hairdresser

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      Hotel Safe

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      Kids Club

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      Laundry Facilities

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      Laundry Service

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      Medical Assistance

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      Playground

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      Restaurant(s)

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      Room Service

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      Shops

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      Small supermarket

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      Waterslide

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      Wifi

  • Hygiene

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      Contactless payment

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      Enhanced cleaning programme

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      Hand sanitiser

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      Health checks on staff

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      Housekeeping only upon request

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      Hygiene training for staff

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      Medical teleconsultation

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      Packaged meals

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      Protective equipment for employees

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      Protective equipment for guests

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      Protective hygiene screens

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      Protective masks for guests

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      Sanitiser dispenser

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      Social distancing regulations

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      Time interval between room bookings

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      Use of commercially available disinfectants

  • Meals

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      Breakfast Buffet

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      Full Board

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      Half Board

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      Special Diet

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      Special Offers

  • Sport/Entertainment

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      Aerobics

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      Beach Volleyball

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      Billiards/Snooker

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      Canoe

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      Catamaran

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      Children's Entertainment

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      Children's Pool

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      Cycling/Mountain Biking

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      Diving

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      Entertainment Programme

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      Golf

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      Gym

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      Indoor Pool

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      Massage

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      Minigolf

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      Number of Pools

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      Outdoor Pool(s)

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      Parasols

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      Sailing

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      Sauna

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      Steam bath

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      Sun loungers

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      Sun terrace

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      Surfing

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      Table Tennis

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      Tennis

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      Windsurfing

LocationLocation

Map preview

Around this property:

Beach

0 m

Centre

25 km

User Rating & ReviewsUser Rating & Reviews

  • Valuerating
  • Roomsrating
  • Cleanlinessrating
  • Servicerating

Excellent

2709

Very Good

466

Average

122

Poor

47

Terrible

31

Recent Reviews: 3375

  • User:Pip C

    Trip type:

    Always good.

    rating06 Jun 2026

    The Surin is an independent hotel that works hard to anticipate and satisfy guest demands. Good for quiet quality time with the family. Not a party hotel. The Surin has the best staff and beach of any hotel we have stayed in Phuket and is our preferred hotel there. TheSurinPkt, at The Surin Phuket, responded to this review Dear M. Pip,Sawasdee Krub from The Surin Phuket and thank you very much for having posted a 5 Star review with such a rewarding note.We are extremely delighted to read that it is your preferred hotel on Phuket island.We all look forward to welcoming you back in the near future.Best regardsThomas EhrhartGeneral ManagerThe Surin Phuket

  • User:Murray R

    Trip type:

    Stay here

    rating05 Jun 2026

    Fantastic resort. We chose a superior cottage #321 and it was perfect for us. An easy walk to breakfast, an easy golf cart ride to the main gate. (A little bonus is room 321 has a short cut via golf cart)Resort is close enough to walk to shops and restaurants and we did a few times to get the feel of local life but most of the time we spent at the resort enjoying and relaxing.The 2IC Andrew made us welcome and the whole staff were so courteous and polite.Even though we never got to swim in the ocean (The red flags we out for the whole time we were there) the pool was perfect and because it was wet season we had it to ourselves most of the time.Would highly recommend saying at The Surin TheSurinPkt, at The Surin Phuket, responded to this review Dear M. Murray,Sawasdee Krub from The Surin Phuket! Thank you very much for taking the time to share your recent experience at our resort. We are truly delighted to learn that you had such an enjoyable stay and would recommend our resort to others.It would be our pleasure to welcome you back for another memorable stay in the near future.Best regardsThomas EhrhartGeneral ManagerThe Surin Phuket

  • User:Seaside00179464204

    Trip type: Family

    Timeless Luxury on Pansea Beach

    rating24 May 2026

    Our five days at The Surin Phuket were nothing short of wonderful. From the moment we arrived and were shown to our room overlooking Pansea Beach and the Andaman Sea, the experience only kept getting better.The property itself is truly special. Designed in the understated, timeless style that made architect Ed Tuttle so celebrated, The Surin blends beautifully into the hillside, coconut groves, and shoreline rather than competing with it. Perched above the stunning Pansea Beach, which is shared only with neighbouring Amanpuri, the setting feels wonderfully secluded and private, with some of the most serene views in Phuket. (The Surin Phuket)What truly elevated the stay, however, was the warmth of the people. Every member of staff we encountered, from the breakfast restaurant team including Nana, Dada, Mild and Mai, to the buggy staff, beach team, games area staff and reception, made us feel genuinely cared for throughout our stay. The hospitality felt effortless, attentive and sincere.Breakfast each morning became one of the highlights of our day. The combination of an excellent buffet spread alongside a thoughtfully curated à la carte menu, all enjoyed with sweeping beach views, made for such a relaxed and memorable start to every morning.We spent our days alternating between chasing waves on the boogie boards, swimming in the warm sea, and simply unwinding on the sunbeds listening to the sound of the ocean. Even though two of the five days brought a little rain, the beauty and atmosphere of the property meant we still made the absolute most of our time there.A special mention also to the spa, where my wife had a wonderful massage experience and came away deeply appreciative of both the treatment and the service.Overall, The Surin Phuket delivered exactly what a great beach resort should: tranquillity, warmth, understated luxury and a setting that is difficult to leave behind. A truly memorable stay and somewhere we would happily return to. TheSurinPhuket TSP, General Manager at The Surin Phuket, responded to this review Dear M. Seaside,Sawasdee Krub from The Surin Phuket and thank you very much for having taken this opportunity to share such a rewarding detailed review. You can be assured that I will share it with the entire Team.We look forward to have another opportunity to welcoming you back in the near future.Best regardsThomas EhrhartGeneral ManagerThe Surin Phuket

  • User:Xun S

    Trip type:

    Good memory

    rating19 May 2026

    Everything is excellent! I recommend all the activities in the hotel! It’s really interesting! Hope the hotel will create more interesting activities! Just one thing! The staff just care the private beach but no one cares the public surin beach, which we have been there and saw the rubbish all around. I feel really bad and I picked up one big rubbish bad. Hope the hotel may arrange some beach clean up activities to protect our environment, let staff and guests to engage in activities. TheSurinPkt, at The Surin Phuket, responded to this review Dear M. Sun,Sawasdee krab from The Surin Phuket and thank you very much for your 5-star rating and rewarding comments.We are truly delighted to read that you had an excellent experience with us and especially enjoyed the various activities available at the resort. Your encouraging suggestion regarding additional activities is also very much appreciated and will certainly be shared with our team for future consideration.Thank you as well for highlighting your concern regarding the cleanliness of Surin Beach. Environmental sustainability and beach preservation are matters we deeply care about. While our team focuses daily on maintaining the beach directly in front of the resort for the comfort and safety of our guests, we also participate in public beach clean-up initiatives throughout the year in surrounding areas, including Surin Beach whenever possible.We sincerely appreciate your personal contribution and environmental awareness, and your feedback is a valuable reminder of the importance of continuing these efforts together with both our team members and guests.With this in mind, we once again thank you for your kind support and very much look forward to welcoming you back to The Surin Phuket in the near future.Best regards.Thomas EhrhartGeneral ManagerThe Surin Phuket

  • User:RRoadRunner

    Trip type: Couples

    Unreachable groove, super staff, great improvements

    rating14 May 2026

    As long-time visitors, we are naturally somewhat biased – yet we also approach The Surin with a critical eye than one time visitors. The foundation is unparalleled: the beautiful, clean beach, the location of the well-maintained bungalows in the "botanical garden," which is currently receiving intensive care – and will only become more vibrant and beautiful in the future. The very friendly staff anticipate your every need and create a pleasant atmosphere. Besides the superb garden maintenance, we were particularly impressed this year by the quality of the air conditioning in our room. If you have difficulty walking, be sure to check in advance whether your bungalow is accessible. For us, climbing stairs has become a form of exercise that helps us stay in shape. And the buggy service is really helpful. The Surin marked the end of a long trip around the world for us, and this air conditioning, combined with the perfect bed and linens, ensured we had the best night's sleep. It's all these little things that make us sing the praises of The Surin. For example, the option to park a bike, which is handed to you with a smile every morning at 6 a.m. It's also these little things that ultimately make us sad to leave The Surin. We will be back! All in all: The groove is unreachable, the staff is super friendly, the management is steadily working on improvements.Thank you again for this great stay! TheSurinPkt, at The Surin Phuket, responded to this review Dear Mr RRoadRunner,Sawasdee Krub from The Surin Phuket!We are always delighted to receive such a detailed and rewarding note from one of our loyal guests. Knowing that we continue to provide a satisfying and memorable experience is truly encouraging for the entire Team.Your description of the The Surin experience is greatly valued, not only by us but also by future guests considering a stay with us. You have perfectly highlighted both the unique challenges of navigating the property and, more importantly, the exceptional atmosphere and personalized service that make the experience so worthwhile and close to our guests’ expectations.With this in mind, we sincerely thank you for taking the time to share such a distinguished review and we very much look forward to welcoming you back during your next escape to Phuket.Best regardsThomas EhrhartGeneral ManagerThe Surin Phuket

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