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Hilton Trinidad & Conference Centre

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Hilton Trinidad & Conference Centre

locationPort of Spain, Trinidad

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About Hilton Trinidad & Conference CentreAbout Hilton Trinidad & Conference Centre

Location

On top of a mountain, overlooking the Gulf of Paria and situated amid lush, landscaped gardens, this hotel, with its 'upside-down' design is a dramatic and architecturally sophisticated hotel in Trinidad. Conveniently located in Port of Spain, the hotel is within walking distance of the heart of the city, and just 40 minutes from the Piarco International Airport. In just 45 minutes guests can drive past the famous Moka Golf Course and arrive at the beautiful Maracas Beach.

Facility

418 rooms are available to guests in a 9-storey main building and 2 auxiliary buildings. English-speaking staff at the reception desk in the lobby are ready to assist you with check-in and check-out. Services such as a cloakroom, baggage storage service, safe, currency exchange service and cash machine ensure a comfortable stay. Wireless internet access in public areas allows guests to stay connected. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. The hotel has wheelchair-accessible facilities and a lift. A number of shops, including a supermarket and souvenir shop, are great for shopping or just browsing. A garden provides extra space for rest and relaxation in the open air. Additional facilities include a TV room. Parking spaces are available to guests travelling by car. Other services include a 24-hour security service, a car hire service, medical assistance, room service and a laundry service. Complimentary newspapers are available. To assist guests with their business and communication needs, the business centre offers a fax machine.

Rooms

Rooms are equipped with air conditioning and central heating. A balcony or terrace is a standard feature of some rooms. All rooms are carpeted and include a king-size bed and a sofa bed. Extra beds can be requested. A safe, a minibar and a desk are also available. Additional features include a microwave and a tea/coffee station. There is also an ironing set and a trouser press. A direct dial telephone, a television with satellite/cable channels, a radio, an alarm clock and WiFi (no extra charge) ensure optimal comfort. Guests can take advantage of the nightly turndown service. A hairdryer and a vanity mirror are available in the bathrooms, which are equipped with a shower and a bathtub. For extra comfort in the bathrooms, guests are offered cosmetic products. Wheelchair-friendly rooms can be booked. The hotel has non-smoking rooms and smoking rooms.

Sport

Guests can work out or just relax in the outdoor and indoor pools. Kids can splash about in a special swimming area just for them. Refreshing drinks at the pool bar and a relaxing soak in the hot tub offer the perfect way to unwind. A short break or an entire afternoon on the sun terrace, which features sun loungers and parasols, is time well spent. For those who wish to stay active while on holiday, the hotel offers tennis. Sports enthusiasts are also offered a wide range of indoor activities, including a gym, billiards, squash and aerobics. There is a wellness area with a spa, a sauna, a steam bath and hydrotherapy treatments. Subject to charge: massage treatments. Activity coordinators organise an entertainment programme for adults and children.

Meals

Various dining options are available, including a café and a bar. The non-smoking restaurant provides high chairs for children. Catering options include half board and full board. A continental breakfast buffet guarantees a great start to the day. At lunch and dinner, guests can choose between a buffet, à la carte and a set menu. Diet meals, vegetarian dishes and children's meals can be prepared on request. The hotel also offers special catering options.

Payment

The hotel accepts the following credit cards: American Express, VISA, Diners Club and MasterCard.

Amenities at Hilton Trinidad & Conference Centre Amenities at Hilton Trinidad & Conference Centre

  • Facilities

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      24-hour reception

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      Air conditioning

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      Bar(s)

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      Café

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      Car Park

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      Casino

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      Cloakroom

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      Conference Room

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      Currency Exchange

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      Disability-friendly

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      Hotel Safe

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      Laundry Service

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      Lifts

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      Medical Assistance

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      Restaurant(s)

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      Restaurant(s) with high-chairs

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      Restaurant(s) with non-smoking area

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      Room Service

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      Shops

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      Small supermarket

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      TV Room

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      Wifi

  • Hygiene

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      Contactless check-in/-out

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      Contactless payment

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      Enhanced cleaning programme

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      Hand sanitiser

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      No high-touch furnishings

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      No high-touch furnishings in public areas

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      Protective hygiene screens

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      Protective masks for guests

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      Social distancing regulations

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      Use of commercially available disinfectants

  • Meals

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      à la carte Dinner

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      à la carte Lunch

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      Breakfast Buffet

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      Continental Breakfast

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      Evening Buffet

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      Full Board

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      Half Board

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      Lunch Buffet

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      Set menu dinner

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      Set menu lunch

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      Special Diet

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      Special Offers

  • Sport/Entertainment

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      Aerobics

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      Billiards/Snooker

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      Children's Entertainment

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      Children's Pool

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      Gym

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      Jacuzzi

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      Massage

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      Outdoor Pool(s)

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      Parasols

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      Sauna

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      Squash

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      Steam bath

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      Sun loungers

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      Sun terrace

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      Tennis

LocationLocation

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User Rating & ReviewsUser Rating & Reviews

  • Valuerating
  • Roomsrating
  • Cleanlinessrating
  • Servicerating

Excellent

724

Very Good

815

Average

459

Poor

228

Terrible

197

Recent Reviews: 2423

  • User:Davidckew

    Trip type: Business

    Worst check n I can remember

    rating14 May 2026

    M flight was delayed - I messaged them and ask them to confirm I would check in a day late - arrived and they had lost my reservation - then when they found it had none of my details on file - after a quick trip back to the car (not close) - while I was waiting for my turn to check in again. -I had dinner and a beer at the bar - finally ran out of patience at 9pm - absolutely shocking service at check in - on the plus the luggage guy and the bar man were tempers - how you. Can have completely opposite levels of service - to clarify check in the worst I have ever seen with zero interest - and considering g the hotel was empty so pleased they gave me a room over looking a main road and barren area - the bar staff and lobby porters were great - just don’t bother with this place

  • User:travellerv2022

    Trip type: Family

    WORST Hotel Experience - No Service, No Humanity

    rating11 Apr 2026

    My experience at the Hilton Trinidad and Conference Centre was extremely disappointing and frankly unacceptable. If I could give 0 stars, I would.After a flight cancellation, a large group of passengers (including myself and my mother) were transported to the hotel by the airline around 5:45 a.m., with assurances that rooms had been arranged. Upon arrival, we were told by hotel staff that no booking existed and no payment had been received, and therefore rooms would not be provided.As a result, over 20 exhausted passengers—including elderly individuals, children, and people with disabilities—were left sitting in the lobby for hours with no access to rooms, no food, and not even basic water. Despite the circumstances, staff were dismissive, unhelpful, and repeatedly stated that we were “not their responsibility.”What was most shocking was the complete lack of basic hospitality and empathy.We were not offered waterA coffee machine was intentionally kept inaccessibleWhen I asked for something as simple as a plastic cup for water, I was told “I don’t have one”There was no effort made to assist or accommodate visibly distressed guests. Even international travellers who did not speak English received no help.After more than two hours, rooms were finally said to be available—but by that point, many of us had to leave to catch rescheduled flights, making the rooms effectively useless.To make matters worse, we were given a $25 USD breakfast voucher that did not cover the cost of any available meal, forcing guests into awkward situations where additional payment was expected. The food quality was poor, and staff were again unhelpful when billing issues arose.Overall, the experience reflected a serious failure in basic hospitality standards. While the situation may have originated with the airline, the hotel’s response—lack of communication, refusal to assist, and absence of empathy—made an already stressful situation far worse.Staff clearly need training in basic customer service and how to handle distressed guests. I would not recommend this hotel based on how they treated stranded and vulnerable passengers.

  • User:Joseph Berment M

    Trip type: Couples

    Horrible food.

    rating03 Apr 2026

    We just had some stale, excessively sweet Tiramisu. The texture was off, the ingredients lacking,. It's a crying shame that the Trinidad Hilton has come to this.At one time the menu reflected the best of local cuisine expertly executed. Over the last 20 years the race to the bottom has been breath taking.Even when Ali Khan was general manager it was better than now.For the last 20 years or so, we have tried dinner here over and over again and not once did we receive good food, except on the occasions prior to this one that we enjoyed the dessert.There doesn't seem to be much of an incentive for us to return.

  • User:Nick S

    Trip type: Couples

    amazing stay

    rating06 Mar 2026

    We stayed here in January and the location was amazing. The food at the bar was fantastic.Kwesi at check-in was great — a bit nervous at first, but he did a really good job and made us feel welcome.Mark and Wanda were two amazing members of staff. They were very interactive and chatty, and it was great having drinks and chatting with them. They really made our stay extra enjoyable, and because of them we will definitely be returning.One small suggestion: at breakfast it would be nice to see more local dishes on the menu.

  • User:Avinash P

    Trip type: Business

    Hilltop Views and Classic Charm

    rating08 Feb 2026

    Hilton Trinidad sits a little elevated from Port of Spain, so you get lovely views and a bit of breeze compared to being downtown. My room was a little dated in decor but well kept, with a good bed and hot shower. I enjoyed breakfast on the terrace and the pool area was relaxing between meetings. Because it’s slightly up on the hill visitors would probably use taxis or a car to get around, but the trade off is a peaceful setting away from traffic.

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