Oceana Hotel & Spa

Recent Reviews: 1819

• User:DELL671208

  Trip type: Couples

  Gents beware..trousers req'd

  22 Sept 2026

  **men must wear long trousers for evening dinner. ***** bizarre , unfair , ridiculous....when holidaying recently found out only on arriving in needed long trousers...had to purchase a pair from hotels shop for £30.....no choice !!!!But stupidly you can wear open style flip flops and very casual shirts with trousers making you look like you come straight from the pool...Please managers look at your policy..However, very nice hotel...very low key, poor entertainment in evening, very little to do but chill...elderly vibe to residents....food very good, small choices but fine..staff all very good...pool and gardens very well maintained.

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• User:DarrenS309

  Trip type: Couples

  A Tunisian 5* but scrapped an Egyptian 4*

  18 Sept 2026

  Had a little feeling of dred coming here as it had some pretty bad reviews recently, to the point we looked at different hotels. But hey we bit the bullet.Tunisian 5* but not reaching a Egyptian 4* If you know what i mean.Air conditioning was our biggest bug bear, it was around 37 in the shade and the rooms and dining areas the A/C was just so weak, as an example the hotel had disconnected the highest fan speed in the rooms and was set to low. Sweating eating dinner and lunch was just uncomfortable!The room was ok, a bit tired, and a few leaks here and there from the shower. Cleaning was ok but not the greatest and every day was left not enough toilet paper!Our shower leaked through the wall and you could see it from the front door. Main pool is where we stayed 99% percent of our time, great for relaxing, no loud music, very few kids, just what we needed. Pool bar staff great and even better when you tipped them.Pool does need some attention but overall good.Beach was ok but the staff weren't as friendly as the pool guys.Food was good, not a massive range, but I think it was enough to have a good meal of choice everyday! My wife is vegetarian and was happy with her choices.The grounds were immaculate a credit to the staff.There are a few things I would change, cocktails where rubbish, I don't think some staff knew how to make them at all, but attempted.No slippers or robes, we had a 1 robe 1st night and then that disappeared . Would I return , I don't know. This is not my 1st time in Tunisia and the hotels are missing something I can't quite put my finger on.We had a relaxing holiday and we don'tusaully sweat the small stuff. Staff all good and friendly.The sad thing is the management don't reply to reviews, so how can they improve service?? Room 415 sept 2026

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• User:Michael A

  Trip type: Couples

  Amazing fantastic hotel!

  05 Sept 2026

  Fantastic location, great staff. Clean and great food. Mahdi shop how's everything that you may need at good prices. We would definitely come again

• User:happy m

  Trip type: Friends getaway

  Great Room & Beach Ruined by Poor Hygiene: Our First and Last Trip to Tunisia

  30 Aug 2026

  To be straightforward, this resort falls far short of true 5-star standards. If you plan to stay here, you must adapt to the local tipping culture (baksheesh)—without placing cash in the right hands, you quickly become an invisible bystander to the staff.The Positives (+)Room & Housekeeping: The room was very spacious, and daily housekeeping (vacuuming and mopping) was consistently well done. Beach & Main Pool: Excellent location right by the beach with great sunbathing weather. The main pool is impressive and deep (exceeding 2m in areas), though officially no swimming is allowed—a rule completely ignored by everyone. Á la Carte Restaurant: The highlight of the stay. The medium-cooked steak was delicious, the soup was tasty, and the cherry tomatoes were outstanding (9/10). Plus, there is no strict limit on the number of courses you can order. (Just note it is located right next to the game zone, so air hockey noise can instantly ruin the atmosphere). Local Beer: The local Celtia beer is surprisingly good. The Negatives (-)Hygiene & Stomach Issues: Packing Imodium is mandatory. Hygiene standards are shockingly low—waiters regularly grab cutlery by the eating end rather than the handles, glasses are unpolished/dirty, and table surfaces inside and outside are perpetually sticky. Service & Nightlife: Tipping is essential; otherwise, you get completely ignored. The main night bar is severely understaffed (just 1 waiter + 1 bartender), leading to extreme wait times. There is also a constant, paranoid routine of signing zero-balance receipts to verify paid vs. free alcohol. Food & Drink Quality: The buffet quality fluctuates wildly depending on the chef on duty. Standard All-Inclusive coffee and tea are terrible (loose green tea is stored in open bowls exposed to air). Drinks have a double standard—the standard AI Piña Colada is made from a nasty powder compared to a non-listed frozen version with real pineapple. The "snack bar" is just a small fridge with leftover baguettes and a few pieces of fruit. Neglected Sports Facilities: The padel court is almost permanently booked for local tournaments, making it nearly impossible for hotel guests to play. The clay tennis court is covered in pebbles that make ball bounces unpredictable, and the rackets are in bad shape. Ping-pong and darts are equally dilapidated (the dartboard stand has a broken cover). The indoor pool was closed without any reason given. Arcade machines in the game area are third-party owned, meaning no refunds if they swallow your coins. Maintenance & Noise: The interior is aging, with quick-fix glue repairs and furniture in public areas sticky with sweat and sunscreen. Bathrooms have zero soundproofing—you can clearly hear bathroom business from neighboring rooms and the hallway. Sunbeds suffer from heavy towel-hoarding. Room Condition, AC & Smelly Carpets: The promised sea view was very limited and obstructed by palms and side angles. Additionally, the air conditioning in the room was weak/smelly, and the room carpets had a persistent, unpleasant odor.Local Scammers Outside: Beware of street scammers around Hammamet disguising themselves as "cooks" or kitchen staff from your hotel to gain your trust and aggressively lure you into overpriced shops or markets.Poor Location & Surrounding Area: The immediate area surrounding the hotel is awful—there is trash everywhere, broken rubble, and abandoned ruins, with hotels awkwardly sandwiched right in the middle of all the debris.SummaryIf you expect a pristine, high-end 5-star experience, this will be a disappointment. It is manageable if you bring stomach meds, keep your expectations low, and distribute tips dailyAll four of us agreed that we will not be returning.

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• User:Aymen M

  Trip type: Couples

  A lovely place to slow down

  12 Aug 2026

  From the moment we arrived, we felt relaxed. Oceana is the kind of hotel where you naturally slow down, switch off from everyday life and simply enjoy being together.The atmosphere is peaceful and welcoming, with spacious and comfortable rooms, beautiful views, good food and, above all, wonderful staff. Everyone is so friendly, attentive and genuinely willing to go the extra mile. It’s the little things that make you feel truly looked after, without ever feeling intrusive.We also loved the room service. Everything was beautifully prepared, arrived promptly and was served with the same care and attention you experience throughout the hotel. Having a quiet meal or a drink in the comfort of our room was such a lovely treat.The spa was another highlight for us. It has a wonderfully peaceful atmosphere and is the perfect place to unwind, enjoy a treatment and simply take some time for yourselves.And then there are all those little moments that make a stay special a quiet morning on the balcony, a relaxed lunch by the pool or beach, enjoying a drink together, or watching the day slowly come to an end.What we appreciated most is that nothing feels rushed. There is no pressure to constantly be doing something. So if you are searching for a lot of entertainment this is not your place. You can spend the day by the pool, take a walk along the beach, enjoy the spa, have a lovely meal or simply relax together.Oceana is a wonderful place to escape the everyday, recharge and enjoy quality time together.

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