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Mahdia Palace Thalasso

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Mahdia Palace Thalasso

locationMahdia, Tunisia

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About Mahdia Palace ThalassoAbout Mahdia Palace Thalasso

location

The hotel is located at the heart of the Mahdia tourist district, 3 km away from Mahdia town centre and 35 km away from the amphitheatre at El Jem. Within walking distance of the hotel, guests will find restaurants, bars and public transport connections including a bus stop and a railway station. The Camel Market, as well as the museum and the Old Town can be found around 5 km from the hotel. Habib Bourguiba, Monastir Airport is 26.8 km away from the hotel.

facility

The hotel has a lift and features 450 rooms, including 4 junior suites and 12 suites. Guests are warmly welcomed by multilingual staff at the 24-hour reception desk in the lobby. Check-in/check-out service is available round the clock. Amenities available at the hotel include a baggage storage service and a currency exchange service. Wireless internet access allows guests to stay connected while on holiday. The tour desk offers assistance with booking excursions. A fireplace creates a cosy atmosphere. There are a number of shops, including a supermarket. The grounds of the hotel feature a playground and a lovely garden. Additional amenities include a newspaper stand, a TV room and a playroom. Guests arriving by car can park their vehicles in the garage or in the car park. Further services and facilities include a 24-hour security service, a babysitting service, a childcare service, a car hire service, medical assistance, a transfer service, room service, a laundry service, a hairdresser and a coin-operated laundry. Active guests who wish to explore the surrounding area by bike will appreciate the bicycle hire service. Bicycle storage is also available. The business centre is on hand for guests' business requirements and provides a fax machine.

rooms

Air conditioning and central heating ensure that rooms maintain comfortable temperatures. Guests can enjoy the sea view from a balcony or terrace. All rooms are carpeted and include a double bed or a king-size bed. Extra beds can be requested. A safe, a minibar and a desk are also available. Additional features include a refrigerator and a mini fridge. A direct dial telephone, a television with satellite/cable channels and WiFi (no extra charge) provide all the essentials for a comfortable holiday. A hairdryer and bathrobes are available in the bathrooms, which are equipped with a bathtub. For extra comfort in the bathrooms, guests are offered cosmetic products. Guests can also book wheelchair-friendly rooms with wheelchair-accessible bathrooms. The hotel has family rooms, non-smoking rooms and smoking rooms.

sport

The pool complex (saltwater and freshwater, some heated) includes 2 indoor pools and 2 outdoor pools (for a fee). There is also a special swimming area for children. Guests can treat themselves to refreshing drinks at the poolside snack bar and a relaxing soak in the hot tub (for a fee). A sun terrace, sun loungers, and parasols are available. The hotel offers an extensive outdoor sport and leisure programme, which includes cycling/mountain biking, bocce, beach volleyball, volleyball and archery. For a fee, guests can also enjoy tennis, crazy golf and golf. The hotel offers numerous indoor sports, including table tennis, darts, bowling, callisthenics and aerobics or, for a fee, a gym. There is a wellness area with a spa, a hammam, a beauty salon, acupuncture treatments, hydrotherapy treatments, thalassotherapy treatments and anti-ageing treatments and, for an additional fee, a sauna, a steam bath, massage treatments and a solarium. Additional leisure activities include an entertainment programme, a kids' club, a dance club and a nightclub.

meals

Various dining options are available, including a dining room, a breakfast room, a café and a bar. A non-smoking restaurant with air conditioning, high chairs and a separate area for smokers is available to guests. Catering options include bed and breakfast, half board, full board and all-inclusive. At breakfast, lunch and dinner, guests serve themselves at the delicious buffet or order a set menu for lunch. Diet meals and vegetarian dishes can be prepared on request. The hotel also offers special catering options. The hotel offers a selection of alcoholic and non-alcoholic beverages.

Amenities at Mahdia Palace Thalasso Amenities at Mahdia Palace Thalasso

  • Facilities

    • -

      Air conditioning

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      24-hour reception

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      Currency Exchange

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      Shops

    • -

      Nightclub

    • -

      Conference Room

    • -

      Internet access

    • -

      Room Service

    • -

      Kids Club

    • -

      Playground

    • -

      Elevator/ Lift

    • -

      Laundry

    • -

      Newspaper

    • -

      Parking

    • -

      Smoking rooms

    • -

      Wifi

  • Beauty and Spa

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      Massage

    • -

      Spa

    • -

      Steam and Sauna

  • Building Information

    • -

      Garden (m²)

  • Business Center and Conferences

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      Business Center

  • Common Area

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      Game Room

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      Sun Deck

  • Distances

    • -

      Beach

  • Family and Kids

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      Childcare service

  • General Services

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      Concierge

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      Doctor on call

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      Luggage storage

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      Multilingual Staff

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      Pool/ Beach towels

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      Wake-up Call / Service

  • Hotel Type

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      Family-friendly Hotel

  • Hygiene

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      Contactless check-in/-out

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      Protective equipment for employees

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      Gym/ Fitness centre

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      First-aid services

  • Meals

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      Breakfast Buffet

    • -

      Breakfast Served

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      Continental Breakfast

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      Bar

    • -

      Cafe

    • -

      Restaurant

  • Object Information

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      Fax

  • Outdoor Activities and Sports

    • -

      Outdoor sports

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      Water sports

  • Room Facilities

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      TV

    • -

      Fireplace

    • -

      Room service

    • -

      Toiletries

  • Security

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      Security Guard

  • Shopping

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      Souvenir shop

  • Sport/Entertainment

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      Indoor Pool

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      Outdoor Pool(s)

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      Swimming Pool

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      Sauna

    • -

      Table Tennis

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      Gym

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      Billiards/Snooker

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      Golf

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      Tennis

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      Events

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      Water Park

  • Transfers

    • -

      Shuttle Service

LocationLocation

Map preview

Around this property:

Bus Station

10 m

Public Transport

10 m

Golf Course

20 m

Restaurants

20 m

Bars / Pubs

100 m

Train Station

800 m

Nightclub

4000 m

User Rating & ReviewsUser Rating & Reviews

  • Valuerating
  • Roomsrating
  • Cleanlinessrating
  • Servicerating

Excellent

1931

Very Good

346

Average

183

Poor

98

Terrible

138

Recent Reviews: 2696

  • User:????? ?

    Trip type: Couples

    A place we never want to return to.

    rating18 Sept 2026

  • User:JC-EF32

    Trip type: Solo travel

    Great vacation!

    rating31 Aug 2026

  • User:rim w

    Trip type: Family

    An Absolute Nightmare: Disgraceful Service and Unacceptable Conditions (0/10)

    rating29 Aug 2026

    My recent family stay (9 people across 3 rooms) at Mahdia Palace et Thalasso was horrific from start to finish. I would give this hotel zero stars if I could.The nightmare began immediately at the sweltering, un-air-conditioned reception. We were initially shoved into rooms on the -2 basement level, which was completely unacceptable. The humidity was suffocating, and the hallway carpets emitted a foul, musty odor. Because I have respiratory issues, I approached the reception manager, Hsan, to request a room change. His response was appallingly unprofessional: he told me a 2-night stay was "negligible" and that he would only bother changing our room if we were staying for two weeks.When Hsan finally relocated us to the 1st floor, it felt like a punishment. The room had a dismal view, and the balcony door was entirely defective. It was so difficult to operate that I actually injured my hand trying to force it closed.The restaurant service was equally disastrous and shockingly discriminatory. Managing a family of 9 means we need space, yet the restaurant staff argued with us when asked to prepare two tables, lazily passing the task off to one another rather than helping. Once seated, they refused to provide more than a single 1-liter bottle of water for all nine of us.The absolute worst moment happened at the fish station. To save time in the massive queues, my husband and I split up to grab different items. When I asked the chef for two pieces of fish (one for me, one for my husband), he argued with me and aggressively restricted me to just one piece. Meanwhile, I watched him happily hand out multiple pieces to other tourists without a single word of complaint.Between the blatant favoritism, the incredibly rude staff like Hsan, the miserable room conditions, and the complete lack of basic customer service, this was a profoundly ruinous experience. Avoid this hotel at all costs. I completely do not recommend it.

  • User:Elena B

    Trip type: Family

    Disgraceful

    rating29 Aug 2026

    Unfortunately, our experience at this hotel was extremely disappointing, particularly because of the rude and disrespectful attitude of the bar staff towards half-board guests.We were treated as though we were somehow less important because we weren’t all-inclusive. Staff were rolling their eyes when we asked for something as simple as a glass of ice. On another occasion, my youngest daughter took a slice of pizza from the snack bar and a member of staff snatched the plate from her hands because she wasn’t wearing an all-inclusive bracelet. She is a child — what is she supposed to understand about different meal plans? I found this behaviour completely inhumane and unacceptable.We were paying for everything we consumed — including water and coffees — so there was absolutely no reason for us to be treated with such disrespect. Even when I specifically ordered bean coffee, I was given an instant coffee sachet instead. I questioned the staff about it, which only added to the frustration.The hotel itself also fell far short of what you would expect from a 5-star property. The air conditioning inside the hotel was not working despite temperatures outside reaching 42°C. The dining room was unbearably hot and felt like a sauna, making meals extremely uncomfortable. Our room also had an unpleasant smell coming from the carpets, which certainly didn’t give the impression of a luxury hotel.Being half-board should never mean being treated like a second-class guest. We were paying customers just like everyone else, and basic courtesy and respect should apply to all guests regardless of their board package.Overall, this was a very disappointing experience, and based on the service, attitude of staff, lack of air conditioning and general conditions, I would definitely not consider this a 5-star experience and would not return.

  • User:AntonLem

    Trip type: Couples

    Two weeks swimming in our own sweat and eating recycled leftovers: a three-star stay sold as five stars

    rating25 Aug 2026

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