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Hotel El Kantaoui Center

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Hotel El Kantaoui Center

locationSousse, Port El Kantaoui-Sousse

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About Hotel El Kantaoui CenterAbout Hotel El Kantaoui Center

Location

The hotel is located at the heart of Port El Kantaoui, just 350 metres from the marina and a fine sand beach. It is approximately 130 km from Tunis airport, 20 km from Monastir airport and 490 km from Djerba airport.

Facility

The hotel has 347 rooms, which are located on 4 storeys and are reachable by 7 lifts. The friendly staff at the reception desk are happy to answer any questions. A baggage storage service, safe, currency exchange service and cash machine are available. Wireless internet access in public areas allows guests to stay connected. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. There are a number of shops, including a supermarket and souvenir shop. Children can enjoy the playground. Additional amenities include a TV room and a playroom. Guests arriving by car can park their vehicles in the garage or in the car park. Other services include a 24-hour security service, a car hire service, medical assistance, 24-hour room service, a laundry service, a hairdresser and a coin-operated laundry.

Rooms

Air conditioning and adjustable central heating ensure that rooms maintain comfortable temperatures. Guests can enjoy the view of the city from a balcony or terrace. Rooms have a double bed or a king-size bed. Extra beds can be requested. A safe and a minibar are also available. A kitchenette with a refrigerator is also provided. A direct dial telephone, a television with satellite/cable channels and WiFi (no extra charge) are provided as well. Bathrooms are equipped with a shower and a bathtub, as well as a hairdryer. Family rooms are available for parents with children.

Sport

The pool complex, which includes 3 outdoor and indoor pools, is ideal for exercise and active relaxation. Little swimmers can splash around in the children's swimming area. Guests can treat themselves to refreshing drinks at the poolside snack bar and a relaxing soak in the hot tub. A terrace with sun loungers and parasols is available. For guests who wish to keep active, tennis, beach volleyball and golf are available. With windsurfing, jet skiing, paddle boating, banana boat rides, catamaraning and diving available, fans of water sports will have plenty to choose from. The hotel offers numerous indoor sports, including table tennis, billiards, darts and aerobics or, for a fee, a gym. There is a wellness area with a spa, a sauna, a steam bath, a hammam and a solarium. Subject to charge: massage treatments. Leisure facilities include a kids' club, live music, a dance club and a nightclub.

Meals

Various dining options are available, including a café and a bar. Great food and friendly service await guests in 3 air-conditioned restaurants. Catering options include bed and breakfast, half board, full board and all-inclusive. For breakfast, lunch and dinner, guests serve themseves at the buffet or choose their preferred fare from the menu (for dinner). The hotel also offers snacks. The hotel offers a selection of alcoholic and non-alcoholic beverages.

Amenities at Hotel El Kantaoui Center Amenities at Hotel El Kantaoui Center

  • Facilities

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      Air conditioning

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      Bar(s)

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      Café

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      Car Park

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      Conference Room

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      Currency Exchange

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      Foyer

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      Games room

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      Garage

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      Hairdresser

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      Hotel Safe

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      Kids Club

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      Laundry Facilities

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      Laundry Service

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      Lifts

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      Medical Assistance

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      Newspaper kiosk

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      Nightclub

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      Playground

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      Restaurant(s)

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      Room Service

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      Shops

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      Small supermarket

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      TV Room

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      Wifi

  • Hygiene

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      Contactless check-in/-out

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      Enhanced cleaning programme

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      Hand sanitiser

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      Protective equipment for employees

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      Social distancing regulations

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      Time interval between room bookings

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      Use of commercially available disinfectants

  • Meals

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      à la carte Dinner

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      All inclusive

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      Evening Buffet

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      Full Board

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      Half Board

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      Lunch Buffet

  • Sport/Entertainment

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      Aerobics

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      Aqua aerobics

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      Banana Boat

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      Basketball

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      Beach Volleyball

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      Billiards/Snooker

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      Bocce

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      Catamaran

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      Children's Pool

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      Darts

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      Diving

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      Golf

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      Gym

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      Indoor Pool

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      Jacuzzi

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      Jet Skiing

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      Massage

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      Number of Pools

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      Outdoor Pool(s)

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      Parasols

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      Pedalo

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      Sauna

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      Steam bath

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      Sun loungers

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      Sun terrace

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      Table Tennis

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      Tanning Studio/Solarium

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      Tennis

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      Windsurfing

LocationLocation

Map preview

Around this property:

Beach

350 m

Golf Course

1 km

User Rating & ReviewsUser Rating & Reviews

  • Valuerating
  • Roomsrating
  • Cleanlinessrating
  • Servicerating

Excellent

1416

Very Good

650

Average

151

Poor

39

Terrible

17

Recent Reviews: 2273

  • User:David H

    Trip type: Couples

    Great location and charming hotel & staff

    rating25 Apr 2026

    Smashing hotel. Full of charm (built 1520) - the inner courtyard is lovely. Very helpful staff. The restaurant is very limited - tiny and really only used for breakfast (which is a cramped but nevertheless met all our needs) but who cares when there are so many places to explore. Excellent location in the heart of things.

  • User:BackRoadsUSA

    Trip type: Friends getaway

    No Sleep-Location Location Location

    rating23 Apr 2026

    I want to like this place. It needs NEW MATTRESSES probably in ALL of the rooms. And it needs just some updates in each room- like small desks with chairs- some rooms don't have. I used a tv tray for my computer. Small things. Mainly the beds were NOT comfortable- I was traveling with others and heard the same issue. Staff is friendly- but apparently they don't take anything to the Post Office -- like mailing postcards.. oddThey will be very good at calling a cab and I must say SERVICE was top notch for that- and getting your bags up the stairs! LOCATION is excellent- you can walk to many restaurants- you are in a very historic area. I like the quirkiness but need better mattress- eliminate something else for better beds Palacio Santa Inés, Otros at Palacio de Santa Ines, responded to this review Dear BackRoadsUsa, We sincerely regret to learn that the comfort of our mattresses did not meet your expectations. Our mattresses are viscoelastic and designed to adapt to the body; however, we fully understand that comfort is highly subjective. On this occasion, we regret that we were not made aware of your discomfort during your stay, as we would have been delighted to offer you an alternative mattress option, whether softer or firmer, to better suit your preference.We also take note of your comments regarding the room features and will carefully consider them as part of our ongoing improvements. While we are pleased that you appreciated our service and prime location, we truly regret not having had the opportunity to fully enhance your experience during your stay. We would like to clarify that, although we do not have a mailbox on the premises, we are always pleased to assist our guests whenever required. Upon request, we collect letters and postcards and personally deliver them to the nearest post box to the hotel, as we have done on numerous occasions. We remain at our guests’ full disposal at all times, and our priority is to ensure their stay is as comfortable and seamless as possibleWe sincerely hope to have the opportunity to welcome you again and provide you with a much more satisfying stay.Best regardsCustomer Department Service

  • User:bostonbeijingmegan

    Trip type: Family

    Don’t Stay Here – Constant Noise Makes Sleep Impossible

    rating22 Apr 2026

    Don’t Stay Here – Constant Noise Makes Sleep ImpossibleWe stayed three nights and were woken up every single night between 11 PM and 1 AM by guests returning from parties and late check-ins. The hotel’s structure amplifies noise—we heard every door slam, every footstep, and every loud conversation in the hallway. It was unbearable.What Went Wrong • Nightly disruptions made sleeping impossible • Poor soundproofing or structural design that magnifies noise • Guests returning late talking loudly with no consideration • Bed sheets and towels are old and wornWhat WorkedThe location is great and the staff is genuinely nice. That’s it.The Bottom LineA good location and friendly staff don’t matter if you can’t sleep. This hotel has a serious noise problem that makes it unsuitable for anyone who actually wants to rest. Management needs to enforce quiet hours and address the structural issues that amplify sound, or don’t expect return guests.I would not recommend this hotel. Palacio Santa Inés, Otros at Palacio de Santa Ines, responded to this review Dear BostonBeijingmegan, We sincerely apologize for the inconvenience you experienced during your stay. We truly appreciate you taking the time to share your feedback, as it enables us to improve our services and address the situation accordingly.Allow us to clarify that the disturbance you encountered was due to a group of family and friends staying at the hotel. While this does not in any way excuse the inconvenience caused, please rest assured that this was an isolated incident and not reflective of our usual standards.What we regret most is not having been aware of your discomfort at any point during your three-day stay. Had you contacted our front desk or reception even once, a simple call would have been all that was needed for our concierge to intervene immediately and take the necessary measures to ensure your comfort and tranquillity.Please rest assured that we will be even more attentive moving forward, with our team exercising closer supervision of quiet hours to safeguard the comfort and rest of our guests.We genuinely regret that you did not fully enjoy your stay and that we missed the opportunity to resolve this promptly. We nevertheless hope that, despite this, you were able to appreciate our facilities, our exceptional location, and the attentive service provided by our team, who are fully dedicated to our guests.Best regardsCustomer Department Service

  • User:margaretgpta

    Trip type: Family

    Lovely historical hotel

    rating19 Apr 2026

    Great historical hotel in the heart of Granada. Wonderful service.

  • User:L5736EUdavidp

    Trip type: Couples

    Ideal base for stay in Granada

    rating16 Apr 2026

    Fantastic location ideal for sightseeing Granada. Historic building with very comfortable rooms and friendly staff

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