La Gondole

Recent Reviews: 2412

• User:Jeremy J

  Trip type: Solo travel

  the hotel need refinement

  19 Aug 2026

  the public like the lobbey and the Public toilets and refinement and down outdoor refument Pullman Cannes, Marketing at Pullman Cannes Mandelieu, responded to this review Dear Guest,Thank you for taking the time to share your feedback.We regret that certain aspects of our hotel did not fully meet your expectations. A renovation project is currently being prepared, with several show rooms already completed, marking the first steps in the gradual modernization of our spaces.We are nevertheless pleased to know that you appreciated our lobby, outdoor areas and the care given to our common areas.We look forward to welcoming you back and allowing you to discover the improvements to come.Best regards.EveMember of the Guest Experience Team

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• User:Petrus S

  Trip type: Couples

  Serious Health, Hygiene and Maintenance Concerns – Not a Four-Star Luxury Hotel

  12 Aug 2026

• User:Maciej D

  Trip type: Family

  Not worth the money

  02 Aug 2026

  The location is great, the private beach is small but very nice, however the hotel does not live up to the standard of prices. The cleanliness is very poor, AC in the room is hardly working (with 30+ degrees outside) and the service is questionable (e.g. the only way to get food for my 2-years old is to either take him to the outside bar or ask for room service with a service fee almost doubling meal price). Also paying almost 100 euros a day for sunbeds for hotel guests is bizarre. Pullman Cannes, Marketing at Pullman Cannes Mandelieu, responded to this review Dear Guest,Thank you for taking the time to share your feedback.We are sorry that certain aspects of your stay did not meet your expectations. Your comments have been carefully noted and will be shared with the relevant teams as part of our continuous improvement process.Regarding our beach, individual sunbeds are available from €39 and, as is common practice in most 4-star hotels on the French Riviera, this service is offered at an additional cost. Hotel guests benefit from a preferential rate while enjoying complimentary access to our swimming pool and the public beach. In addition, all of our beach rates are available on our hotel's website prior to any reservation.We are nevertheless delighted to read that you enjoyed our exceptional location on the edge of the sea, as well as our private beach.We hope to have the opportunity to welcome you back and provide you with an experience that better meets your expectations.Best regards.EveMember of the Guest Experience Team

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• User:dave s

  Trip type: Couples

  A Four-Star Price Tag on a Two-Star Reality

  28 Jul 2026

• User:snoopy040

  Trip type: Couples

  Not great

  21 Jul 2026

  We were disappointed with the hotel, it was in need to updating, things were a bit tatty. We found mosquitos in our room and got bitten every night until we bought a plug in from the supermarket to deter them. We were very careful opening the balcony doors so not sure how they were getting in but the hotel must be aware and should offer a plug in or similar. The most unpleasant experience was breakfast which was pretty expensive, and had the same selection every day. We were there for 5 days, it was chaotic in there, with so many guests and so noisy. The plates are nowhere near the food, bowls no where near the Frits or cereals, most tables hadn’t been cleaned and were missing cutlery. They definitely need to buy more desert spoons every day I had to eat my cereal with a teaspoon. The waitress said they didn’t have any more! I wish we’d skip breakfast and take the 22 bus just outside hotel to Cannes and eat there. Buses and trains were great, all on time with great air con. Having to pay for a sun lounger was such a disappointment. I’d read the reviews before booking so I knew there was a cost but it meant I never went in the pool or sat on the beach because it would have been about 80 euros a day which is just stupid! I decided to have a massage instead at 100 euros which was very nice.My bed had a huge dip in it and wasn’t very comfortable, and it was basic decor nothing special. Every day we went out and enjoyed our holiday visiting Monte Carlo, Cannes, Nice, Antibes and Eze. I’d definitely go back and base ourselves in Nice. I wouldn’t recommend this hotel as it’s too expensive for what you get. Staff were nice enough but it missed the mark unfortunately. Pullman C, at Pullman Cannes Mandelieu, responded to this review Dear Guest,Thank you for taking the time to share your detailed feedback.We are sorry that your stay did not fully meet your expectations. Please know that our model rooms have recently been completed as part of a major renovation project, which will gradually modernise our hotel.Regarding breakfast, your stay took place during our peak summer season, when our hotel is regularly fully booked. Nevertheless, we offer a rich and varied buffet featuring sweet and savoury options, as well as a selection of detox, energy-boosting and gluten-free items, showcasing fresh, local and seasonal products, all served in a privileged seafront setting. Your feedback has been carefully noted and will be shared with our teams as part of our ongoing commitment to continuously improving our services.The sunbed service is subject to an additional charge, as is the case in most 4-star hotels on the French Riviera. As a hotel guest, you benefit from a preferential rate. Our exceptional beachfront location also allows you to enjoy the public beach as well as complimentary access to our swimming pool.We are nevertheless delighted to read that you appreciated the kindness of our team, your relaxing moment in our wellness area, and the opportunity to discover the French Riviera during your stay.Thank you once again for your feedback, and we wish you all the best for the future.Best regards,EveMember of the Guest Experience Team

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