Riadh Palms Resort & Spa

Name: Riadh Palms Resort & Spa
Address: Avenue 14 Janvier, Port El Kantaoui-Sousse, tunisia
Telephone: +44-204-505-9777
Rating: 3.9

Sousse, Port El Kantaoui-Sousse, Tunisia

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About Riadh Palms Resort & Spa

location

Set among palm trees right on the edge of the most beautiful beaches in Tunisia, the hotel is located in the centre of Sousse. Carthage is 140 km away, while it is 20 km to Skanes-Monastir.

facility

The hotel has a lift and features 650 non-smoking rooms. The reception desk is open round the clock. Services such as a baggage storage service, a safe and a cash machine ensure a comfortable stay. Wireless internet access allows guests to stay connected while on holiday. The tour desk offers assistance with booking excursions. There are a number of shops, including a souvenir shop. The grounds of the hotel feature a playground and a lovely garden. Additional amenities include a TV room, a playroom and a library. Guests arriving by car can park their vehicles in the garage or in the car park (no extra charge). Further services and facilities include a 24-hour security service, a babysitting service (for a fee), a childcare service, a car hire service, medical assistance, room service, a laundry service, a hairdresser, a coin-operated laundry and a hotel doctor.

rooms

Air conditioning and central heating ensure that rooms maintain comfortable temperatures. Guests can enjoy the sea view from a balcony or terrace. Rooms have a double bed or a king-size bed. Children's beds and extra beds can be requested for younger guests. A safe and a minibar are also available. Guests will also find a refrigerator included among the standard features. A direct dial telephone, a television with satellite/cable channels, a radio and WiFi (no extra charge) provide all the essentials for a comfortable holiday. Bathrooms are equipped with a shower and a bathtub, as well as a hairdryer. Family rooms are available for parents with children.

sport

While the adults swim a few laps in the outdoor pool, children can enjoy splashing about in their own swimming area. Guests can treat themselves to refreshing drinks at the poolside snack bar and a relaxing soak in the hot tub. A sun terrace, sun loungers, and parasols are available. The hotel offers a wide range of outdoor sports, including bocce, beach volleyball, volleyball, basketball, crazy golf, golf and archery. For a fee, guests can also enjoy horse riding. Guests can take part in a comprehensive water sports programme, which includes paddle boating and aquafit, with water skiing, jet skiing and banana boat rides available for a fee. Sports enthusiasts are also offered a wide range of indoor activities, including a gym, table tennis, billiards, darts, yoga, callisthenics and aerobics. There is a wellness area with a spa, a sauna, a hammam, a beauty salon, massage treatments, anti-ageing treatments and a solarium. Subject to charge: a steam bath. Leisure facilities include an entertainment programme, a kids' club, a kids' disco, live music and a dance club.

meals

Dining facilities include a non-smoking restaurant, a bar and a pub. Catering options include half board, full board and all-inclusive. Breakfast, lunch and a comprehensive dinner buffet offer plenty of delicious variety. Special culinary options, such as vegetarian dishes, are also available. The hotel also offers snacks. The show cooking is a particularly special attraction. The hotel offers a selection of alcoholic and non-alcoholic beverages.

Amenities at Riadh Palms Resort & Spa

Facilities
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  Air conditioning
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  24-hour reception
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  Currency Exchange
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  Shops
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  Nightclub
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  Casino
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  Conference Room
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  Internet access
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  Room Service
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  Laundry Service
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  Kids Club
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  Playground
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  Elevator/ Lift
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  Laundry
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  Parking
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  Smoking rooms
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  Wifi
Beauty and Spa
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  Massage
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  Salon
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  Spa
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  Steam and Sauna
Building Information
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  Garden (m²)
Business Center and Conferences
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  Business Center
Common Area
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  Library
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  Sun Deck
Distances
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  Beach
Family and Kids
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  Childcare service
General Services
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  Concierge
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  Luggage storage
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  Multilingual Staff
Hotel Type
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  Family-friendly Hotel
Hygiene
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  Contactless check-in/-out
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  Protective equipment for employees
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  Gym/ Fitness centre
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  First-aid services
Meals
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  Breakfast Buffet
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  Breakfast Served
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  Continental Breakfast
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  Bar
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  Cafe
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  Restaurant
Payment
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  ATM
Room Facilities
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  TV
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  Room service
Security
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  Security Guard
Shopping
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  Souvenir shop
Sport/Entertainment
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  Indoor Pool
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  Outdoor Pool(s)
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  Swimming Pool
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  Sauna
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  Table Tennis
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  Billiards/Snooker
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  Darts
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  Events

Location

Around this property:

Beach

500.0 m

Centre

3000 m

Airport

18000 m

User Rating & Reviews

Value
Rooms
Cleanliness
Service

Excellent

567

Very Good

518

Average

331

Poor

133

Terrible

Recent Reviews: 1611

User:DacBuckinghamshire
Trip type: Couples
So very very disappointing. Internet is virtually non existent, so was breakfast.
08 Sept 2026
We are staying in this hotel in a paid for upgrade 25sq.mtr room. It is a shadow of its former self. We used it extensively for business. Nielsen. We now visit on a holiday visit for a week. The internet is so slow it’s totally unacceptable. When it works it’s 4-6 Mbps in our room. In the lobby 10. The bath used to be a whirlpool but has been converted and has studs where the jets used to be. It is too uncomfortable to have a bath. Speaking of jets, we are very unimpressed with squirts of jam, marmalade or honey. Whilst speaking of unimpressed the Nespresso is limited to one capsule per person per day. Additional capsule €3 each. What a joke. By the way we arrived at breakfast an hour before close. There was only enough fruit for one. Bacon for one. The staff are so slow at replacing the food. I think it’s under instruction because of budget restraint. We are so disappointed in the huge fall in standard of this hotel. The five stars are for the facilities that can be bought not the quality of the hotel. You should be ashamed for the way the quality has been driven down/fallen. So very sorry we are here for another five days.
User:Jane B
Trip type: Couples
Little gem
10 Apr 2026
Amazing little gem of a hotel. Beautiful view, free parking, lovely helpful staff and fabulous restaurant.
User:Tommy R
Trip type:
20 Jul 2025
Absolute shambles of a 5 star hotel you have to pay for sauna gym etc only aloud one hour which was fully booked. We can’t comment on restaurant as this was also fully booked honestly this hotel is a joke had to change rooms at 10.30pm no AC no help with bags. Highly wouldn’t recommend if you are English as they only give a good service to French people in suits. The night staff man was rude and unprofessional also the day time man in glasses was unprofessional and sarcastic.Day time lady sorry didn’t get her name black lady around 40 was amazing every think else was a disgrace highly wouldn’t recommend. We paid extra for lake view which was no more than 20% views. Drove 2 hours for this as it looks lovely in pictures but honestly it’s a joke poor quality furniture scratches all over furniture. The man walking around late at night serving room service was snorting walking past us and thought he was a gangster I am so disappointed. Are vacation was ruined due to all these issues please don’t bother with this hotel they are rude and unprofessional. Apart from the lady I mentioned and a few staff at breakfast. No manager on site they didn’t even offer to help with bags when leaving but I see them helping a French couple in a Range Rover discrimination at its finest. The lake is beautiful which is why we came but honestly there’s not enuf space to tell you how bad are experience was just avoid at all cost so nobody has to go threw what we did I’m writing a formal complaint to the owner just to let him know how he’s multiple million pound business is getting run by unprofessional rude staff. I’ve stayed all over the world and never had to pay extra to use pool gym etc and to be told you only get one hour at a certain time slot. If I didn’t kick up a big fuss we was no way getting in the sauna booking.com needs to seriously look into this hotel.
User:LOstinTravelsAgain
Trip type: Couples
Beautiful Château Hotel with great amenities in a beautiful setting.
08 Dec 2024
Went to an event at Martin’s Château de Lac. The hotel is gorgeous and the area around the it is beautiful and very scenic. You can easily walk around the lake for amazing pictures. Unfortunately it was raining quite a bit so I wasn’t able to do that. We did enjoy the facilities inside. The rooms are spacious, good decor and comfortable. Bath robes and slippers are available for use. There was water in the small fridge and a good selection of coffee pods in the room.The ball room was beautiful with full bar service. The dinner served was not spectacular but good. It’s not easy to provide an outstanding meal when you’re serving 400 so I get it.Breakfast was very nice. Self-serve style with choices for a full English Breakfast, cold cuts, cheese, and pastries.Their coffee machine has great choices.The staff were all very pleasant and accommodating.Plenary of free parking onsite.I would stay there again in a heartbeat.
User:GuppeC
Trip type: Business
Old and new combined
12 Oct 2024
I love the combination of old and new. the location in combination with the hotel ltself is a bonus. Great location , friendly service, nice food. there are two parking spaces, the first one is rather small, I haven't been to the second place.The room was nice and clean, the bed was great, it seems rather new. Anyway, I had a good stay here.