The Mora Sahara Tozeur

Recent Reviews: 824

• User:Lotfi M

  Trip type: Business

  Luxury, great view romantic, quiet, great value al Mode

  03 Jun 2026

  Our stay at The Mora Tozeur was not just a staycation, it felt like stepping into a mirage that became real. From the moment the desert started unfolding around us in golden waves, everything slowed down in the most luxurious way. The silence there isn’t empty, it’s rich, warm, almost velvety. And the resort rises from it like something whispered into existence.But what truly turned this escape into something unforgettable were the people. Nizar, our butler, was beyond exceptional. Attentive without hovering, present without intruding, he anticipated details we didn’t even realize we needed. Every small request dissolved before it fully formed. That level of care is rare.A very special mention to Nizar ; he carries warmth like a signature. His attention to detail and the way he engages with guests transforms dinner into an experience, not just a meal. He doesn’t just supervise; he also creates moments.Ahmed, the host, greeted us each time with a smile that genuinely reached his eyes, charm and calm professionalism.And then there was the quiet magic happening behind the scenes. Ragheb welcomed us with such natural hospitality. Imad, always kind and attentive, consistently thoughtful and polished. In addition to all that he was ensuring that everything flowed seamlessly, as if service here runs on instinct rather than instruction.Every sunset felt choreographed. Every breakfast tasted like it had been prepared just for us. The architecture, the endless dunes, the lantern-lit pathways at night, it all feels cinematic, but never staged.The Mora Tozeur isn’t just a destination. It’s a feeling. A deep exhale. A place where luxury meets soul. We arrived for a staycation. We left carrying a piece of the desert in our hearts.

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• User:Shaifali J

  Trip type: Friends getaway

  Fantabulos and thrilling outing with friends

  17 May 2026

  An exceptional experience at MORA SAHARA TOZEUR, where true hospitality meets elegance. From the beautiful atmosphere to the impeccable service, every moment was memorable.A heartfelt appreciation to Mr. Nizar for his remarkable professionalism, gracious hospitality, and attentive service throughout our stay. His warm approach and dedication to guest satisfaction truly reflected the highest standards of hospitality.Thank you to the entire team for making our experience so special. Highly recommended, and I look forward to visiting again. The Mora Sahara Tozeur, Guest Services / Front Office at The Mora Sahara Tozeur, responded to this review Dear Shaifalij,Thank you for taking the time to share your experience with us.We are truly pleased to know that your stay at The Mora Sahara Tozeur was both memorable and enjoyable, and that the atmosphere and service contributed to a “fantabulos and thrilling outing” with your friends.Your kind recognition of Mr. Nizar is sincerely appreciated. He will be pleased to know that his professionalism, attentiveness, and gracious hospitality made a positive impact on your stay. Feedback like yours is a meaningful encouragement to the entire team, who strive each day to deliver seamless and refined experiences.We are grateful for your recommendation and look forward to welcoming you back for another exceptional stay in the near future.Warm regards,

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• User:angelica1234

  Trip type: Friends getaway

  Amazing staff

  02 May 2026

  Anantara was superb. I cannot say enough good things about it. The staff was especially friendly and helpful, especially Habib and Taha. This place was a beautiful desert oasis. I will definitely be returning here for another vacation. Rimeh Ben Salem, Owner at The Mora Sahara Tozeur, responded to this review Dear Angelica,Thank you very much for your wonderful feedback regarding your stay at the Mora Sahara-Tozeur Resort & Villas. We are truly delighted to know that you enjoyed your desert oasis experience and that our team members, especially Habib and Taha, made such a positive impression through their friendliness and helpfulness.It is also our pleasure to inform you that the property has been managed since the past months by Magic Hotels & Resorts with TUI Group under the MORA brand replacing the Anantara Brand , and your kind comments are a great encouragement for our entire team.We sincerely look forward to welcoming you back again soo

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• User:Stay03752023464

  Trip type: Couples

  Luxury villas, exceptional staff, perfect breakfast service, and a unique peaceful Sahara oasis experience.

  25 Apr 2026

  The Mora offers a rare combination of luxury, tranquility, and authentic desert atmosphere. We were particularly impressed by the hotel’s concept: an exclusive oasis in a remote Sahara setting, with outstanding facilities and spacious villas equipped to the highest standard.The villas are elegant, comfortable, and beautifully maintained, making the entire stay feel private and relaxing.What distinguishes this hotel most, however, is its exceptional team. The reception staff under the leadership of Front Office Manager Rihab handled everything flawlessly and always with warmth and efficiency.Breakfast service was excellent every day, thanks to Nahed, Amira, and Mouheb, who were attentive, friendly, and welcoming.We would also like to give special recognition to Saddem from Housekeeping, whose thoughtful service was outstanding. Having the terrace fire prepared in the evening and enjoying his room service made our stay even more special.A wonderful luxury experience in the Sahara. The Mora Sahara Tozeur, Guest Services / Front Office at The Mora Sahara Tozeur, responded to this review Dear Stay,Thank you very much for your wonderful feedback.We are truly delighted to read that you enjoyed the unique experience offered at The Mora Sahara Tozeur, where luxury, tranquility, and authentic desert immersion come together in an exceptional setting. Your appreciation of the oasis concept and the comfort of our villas is especially rewarding for the entire team.We are also very pleased that our colleagues contributed to making your stay memorable. Your kind recognition of Rihab and the Front Office team, as well as Nahed, Amira, and Mouheb at breakfast, will be shared with them with great pride.A special thank you as well for highlighting Saddem from Housekeeping. His thoughtful attention and personalized touches perfectly reflect the level of care we strive to provide to each of our guests.We look forward to welcoming you back soon for another memorable stay in the heart of the Sahara.Warm regards,

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• User:Jonas B

  Trip type: Family

  Stunning villa, but operations need serious work

  21 Apr 2026

  **Stunning villa, but operations need serious work — Mora Sahar Tozeur**The pool villa is genuinely one of the best rooms I have stayed in across properties including the Shangri-La, Four Seasons, and Kempinski. Hans Grohe fittings, freestanding bath, premium bedding and a private terrace make it outstanding. Mekong restaurant, the spa, the quad tour, and the Berber night were all enjoyable highlights worth mentioning.That said, the operational experience fell well short of a 5-star standard in several areas. Arrival was a poor start, the driver arrived 40 minutes late despite multiple advance confirmations, with an explanation of "traffic" in a desert town. There was also a food safety concern at the Berber night where the chicken was clearly undercooked, which at this level is simply not acceptable. The beef at the Sarab buffet was equally disappointing.Service throughout was highly inconsistent. Orders were mixed up, substituted without explanation, or never arrived at all, and room service was late and incorrect on multiple occasions. The root cause appears to be a language gap, menus are in English but many staff cannot communicate in it. Mohamed in room service was a genuine standout and showed exactly what the team standard should look like.Housekeeping was unreliable, with water, towels, and turndown inconsistent day to day. The in-room app was never introduced at check-in, and when we did use it, messages went unanswered, meaning there was no reliable way to request anything during the stay. Several things we ended up enjoying were only discovered by chance or by asking directly, and a simple welcome briefing would fix this immediately.The villa product is a genuine strength and worth visiting for, but the operational gaps need addressing before the property can consistently deliver on its 5-star promise. The Mora Sahara Tozeur, Guest Services / Front Office at The Mora Sahara Tozeur, responded to this review Dear Mr. Borgel,Thank you for taking the time to share such a detailed review.We are very pleased to read how much you appreciated the villa, as well as your experiences at Mekong, the spa, and our activities. Your comments on the room are truly encouraging for our teams.At the same time, we sincerely regret that the operational side of your stay did not meet your expectations. The delay upon arrival, despite prior coordination, is not acceptable and we fully understand the frustration it caused from the outset.Your remarks regarding food quality, particularly during the Berber evening, are taken very seriously. This has been reviewed with our culinary teams, as food safety and consistency are non-negotiable standards.More broadly, your feedback on service inconsistency, order accuracy, and communication challenges is well noted. The language gap you highlighted is indeed a contributing factor, and we are actively reinforcing training and supervision to address this. The same applies to housekeeping follow-up and response times, where greater consistency is clearly required.We also take note of your comments regarding the app and the lack of clear orientation upon arrival. Guests should feel fully guided from the beginning, and this is an area we are currently improving.We appreciate you highlighting Mohamed, and we will ensure he is recognized for his professionalism.Your feedback is both fair and valuable, and it is being used constructively as we continue to refine our operations. We do hope to have the opportunity to welcome you back and provide you with a more seamless experience that fully reflects the quality of the product.Kind regards,

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