Dar Ben Gacem

Name: Dar Ben Gacem
Address: 38 Rue Du Pacha, Tunis - Carthage Coast, tunisia
Telephone: +44-204-505-9777
Rating: 4.6

Tunis, Tunis - Carthage Coast, Tunisia

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About Dar Ben Gacem

location

This hotel is located in Tunis.

facility

The friendly staff at the reception desk are happy to answer any questions. Amenities include a baggage storage service and a safe. Wireless internet access allows guests to stay connected while on holiday. Additional facilities include a TV room. Guests arriving by car can park their vehicles in the car park for a fee. Further services and facilities include a 24-hour security service, a car hire service, a transfer service, room service, a laundry service, a coin-operated laundry and a hotel shuttle bus. A bicycle hire service gives guests the opportunity to explore the surrounding area independently. A fax machine is available for guests' business needs.

rooms

Air conditioning and central heating ensure that rooms maintain comfortable temperatures. A balcony is included as standard in some rooms. Guests are sure to get a good night's sleep in the double bed. Amenities include a refrigerator and WiFi (no extra charge). Bathrooms are equipped with a shower. The hotel has non-smoking rooms.

sport

A sun terrace is a great place to while away the hours. Guests can enjoy indoor activities, including yoga.

meals

The hotel includes a restaurant and a café. Breakfast and lunch are served every day. There are meals available for those with special dietary requirements: diet meals and children's meals. The hotel also offers special catering options.

Amenities at Dar Ben Gacem

Facilities
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  Air conditioning
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  24-hour reception
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  Currency Exchange
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  Conference Room
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  Room Service
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  Laundry Service
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  Pets
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  Laundry
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  Parking
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  Smoke detector
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  Smoking rooms
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  Wifi
Common Area
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  Sun Deck
Family and Kids
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  Childcare service
General Services
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  Concierge
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  Luggage storage
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  Multilingual Staff
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  Wake-up Call / Service
Hygiene
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  Contactless check-in/-out
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  Protective equipment for guests
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  First-aid services
Meals
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  Breakfast Buffet
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  Breakfast Served
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  Continental Breakfast
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  Restaurant
Object Information
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  Fax
Room Facilities
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  Shower
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  Bathtub
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  Hairdryer
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  Minibar
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  TV
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  Room service
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  Toiletries

Location

User Rating & Reviews

Value
Rooms
Cleanliness
Service

Excellent

129

Very Good

Average

Poor

Terrible

Recent Reviews: 174

User:AliS303
Trip type: Solo travel
Beautiful space!
18 Dec 2025
The hotel is located in the Medina. There are eateries nearby. The hotel itself is very charming. The rooms are clean and the staff are extremely friendly. One inconvenient aspect of the hotel is that you can't open the front door yourself. So, every time you go in or out, you have rely on someone to open the door for you to the hotel itself.
User:Otto v
Trip type: Couples
Ok at best and outdated reviews - far better alternative nearby
05 Nov 2025
Ok at best. No longer deserves all the accolades it's gotten. We booked through hotels.com - and they will not allow any review because we gave only 3 stars. So beware - you may only see the great written reviews.A bit rundown. Not as charming as you'd expect. Breakfast can be skipped. But most disappointing was the unenthusiastic staff. Most nice enough but no efforts to be helpful. And one very poor experience of rude receptionist after the hotel had quoted us one airport transfer price but then outright demanded twice the price on arrival, very argumentative. Lastly, for the same price we found another place (unfortunately fully booked) on the edge of the Medina that looked outstanding (an old palais) with unbelievably kind staff
User:Marti M
Trip type: Friends getaway
Unforgettable!
18 Oct 2025
What an extraordinary place. Perfect location on the edge of the Medina. Beautifully restored, peaceful, comfortable...words cannot do it justice. I stayed 10 days in October 2025 and did not want to leave. The experience is as far as possible from what you'd find in a cookie-cutter big corporate hotel, People who look for things to complain about might find one or two quirks, for example my bathroom shower was a bit tight, and since it is a very old building, none of the architectural lines are straight...and this is what I love about it! The antique tiles, the curated museum quality artworks and collectibles, the special juices in the morning, the smiles of every staff person, the sense of history and community...lovely! It's perfect for people who love slow travel, to drink in a place, to experience a journey rather than a simple vacation. I loved the nooks and crannies to hang out and read or listen to the call to prayer. My room was a haven, spacious and comfortable with a sitting area, a study area and a raised bed in a glamorous nook. Thank you, Dali, Rim and all the staff!
User:Stpear
Trip type: Friends getaway
Stay in a Piece of Tunisian History
04 Jan 2025
This Dar is tucked away on the edge of the Medina. Much car has been taken to curate the rooms with Tunisian antiques, stunning tile work and comfortable spaces to rest. There is a beautiful room top deck. Great food is steps away. The staff was accommodating & friendly. They arranged a cab for us at 3am to the airport. (50tdn)You can drive near-ish it; getting out of the Medina by car is an experience.
User:RafVibr
Trip type: Friends getaway
Very unfortunate experience!
12 Sept 2024
In April I was in this hotel with a friend, whose name is Chiara.This latter paid, by a mistake of the staff, the due amount twice.Since April Chiara has send unsuccessfully several emails and messages; she has also contaqcted them by phone, receving from the staff a promise of taking care of the case.It was agreed that the amount would be transferred to my friend's bank account in Italy.Unfortunatelly, this has never happended and the hotel staff every time has found many silly excuses.They even requested, surprisingly, a letter from my friend's bank a statement of acceptance of this amount. Chiara sent them a letter of the Italian bank confirming tha the account is genuine and tha twas more than enough.Probably they hope that mwe will give up and they can keep Chiara's money!As everybody can understand, this is truly a dishonest and unacceptable behaviour; just for few hundreds euro we now have to involve a lawyer in order to get the money back!We want everybody to know this story and avoid booking this hotel for their stay in Tunis. Leila Ben-Gacem, Owner at Dar Ben-Gacem, responded to this review Dear guest, we are really sorry about your unfortunate experience, in fact in Tunisia we have very heavy banking regulations and lengthy bureaucracy to be able to justify sending money abroad. It was not at all in our intentions not to pay you back, we just had to go through the legal administrative process. On behalf of Dar Ben Gacem team, we apologies, and hope you understand that the lengthy pay back process was a process not in our control. We invite you to come back for a free stay, to compensate the lengthy unfortunate funds return process. Thank you for your understanding.