Alba Resort Hotel

Recent Reviews: 1125

• User:K-Stud A

  Trip type: Friends getaway

  Mixed experiences

  10 Apr 2026

  I stayed at Alba Resort and had a mixed overall experience.On the positive side, the indoor heated pool and the small sauna with a relaxation area were pleasant and good for unwinding.However, the food did not meet expectations. It was often only lukewarm and did not feel like high-quality preparation. In combination with gastrointestinal issues that affected our entire travel group after about three days, this also raises concerns about hygiene. Caution is advised with ice cubes, as they appear to be made from tap water. The pool bar also did not appear clean; old ketchup and mayonnaise bottles were left standing in the sun.The rooms are newly renovated and visually appealing, but extremely poorly soundproofed. They were also very stuffy, as switching between heating and cooling via the air conditioning system was not possible. Rooms on the first floor are long and narrow. While you do get what you booked, upgrades are only offered at a very high additional cost – in our case about double the original price.Cleanliness was disappointing: only the beds were made, but the floors did not appear to have been cleaned. The television in the room did not work. The bathroom is also very small and feels cramped.The overall resort appears somewhat run-down, with many small defects and unfinished areas. Access to the sea is also steep, making the resort unsuitable for guests with mobility issues.Service was another major weakness. The German-speaking guest service was not helpful in resolving issues and mainly seemed focused on calming frustrated guests rather than offering solutions. At the reception, repeated requests (e.g. for batteries for the TV remote) were ignored, which is unacceptable for a hotel of this category. It was also stated that the hotel was fully booked, although this did not appear to be the case, and no flexible solutions were offered.Room allocation was also disappointing, as only twin beds were provided for a couple. In addition, the in-room safe is subject to an extra charge.The spa area exists, but hammam and massage services are significantly overpriced – even more expensive than in Germany. The photographer and spa sales staff were also very persistent and intrusive.Wi-Fi access is inconvenient, requiring repeated logins via a captive portal several times a day, with no permanent connection available.There is also very limited access to hand sanitiser, which is concerning from a hygiene perspective.Overall, there are a few positive aspects, but they are clearly outweighed by issues with service, room maintenance, facilities, hygiene, and the overall condition of the resort. I would not choose to stay here again. Aysel Oruç, Diğer at Alba Resort Hotel, responded to this review Dear Guest,Thank you for taking the time to share your detailed feedback regarding your stay at Alba Resort. We are sorry to read that your overall experience did not meet your expectations.We would like to clarify that our food and beverage services are prepared and presented under strict hygiene and quality control standards, with regular inspections carried out throughout the day. Our kitchen offers a wide international selection, and all meals are freshly prepared and continuously replenished. We have not received any official reports during your stay regarding any widespread issue.Regarding your comments about cleanliness, our housekeeping team follows a strict daily cleaning procedure, and all rooms are regularly inspected. In cases where “Do Not Disturb” signs are active, entry into the room is not permitted in order to respect guest privacy. Any technical or maintenance requests, such as TV remote batteries, are handled immediately once reported through the proper channels such as Reception or Guest Relations.We would also like to note that room types and bedding arrangements are provided in line with the confirmed reservation details, and upgrade options are available depending on availability.All our facilities, including spa, Wi-Fi, and public areas, are regularly maintained and operate according to our service standards, which are designed to ensure comfort and safety for all guests.We are sorry that we were not informed directly during your stay, as our team would have been more than willing to assist you immediately and find suitable solutions on-site.We appreciate your feedback as it is important to us; however, we respectfully do not fully agree with your comments.Kind regards,Guest Relations Manager

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• User:annjY6733CZ

  Trip type: Family

  Very European

  30 Mar 2026

  The hotel is geared for Germans and Russians as is the area surrounding the hotel. We have had no worries about this. Everyone gets along with each other.The hotel waiting staff are very friendly and helpful. They do this if you tip them or not. Unfortunately the reception staff are not able to help very much as they do not understand English very well. Not their problem just as it is. The rooms are spacious although they are a bit outdated but this can be said for the whole hotel.The grounds and pools are well maintained and the beach area is lovely. Even having to walk up hill from the beach there are drink stops that can be found on the way back up.The food is very European although ther is plenty of choice almost 24 hours a day. They serve a hot supper from 11.30 up until 6am. This is great if you have a late arrival time. Aysel Oruç, Diğer at Alba Resort Hotel, responded to this review Dear Guest,Thank you for taking the time to share your impressions with us. We are very pleased to hear that you especially appreciated the friendliness and helpfulness of our service staff, as well as our well-maintained gardens, pools, and beautiful beach area.We also greatly value your positive comments regarding our diverse food and beverage offering available almost 24 hours a day, including the late-night snack service. Our aim is always to provide our guests with a wide culinary selection and a comfortable stay at any time of the day.Regarding your remarks about the rooms and the reception team, we also thank you for your honest feedback. Our colleagues always do their best to assist all guests as much as possible. At the same time, your comments are taken as valuable input for the continuous improvement of our service quality.We would be delighted to welcome you again in the future.Kind regards,Guest Relations ManagerAysel Oruç

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• User:Yulia C

  Trip type: Family

  Great food, amazing beach. Cozy.

  23 Oct 2025

  Love this place. Fist time I returned to hotel and we spent 3 weeks here. It feels cozy. Great food and great beach.Renovated rooms. It doesn't feel like luxury place, more like cozy place for relax. Aysel Oruç, Diğer at Alba Resort Hotel, responded to this review Dear Guest,thank you very much for your wonderful feedback and for choosing to return to our hotel — this time even for three full weeks. We are truly delighted to hear that you felt so comfortable and enjoyed the cozy atmosphere of our resort.It is great to know that you loved the food, the amazing beach, and our newly renovated rooms. Wir freuen uns sehr, dass Sie sich bei uns so wohlgefühlt haben und eine entspannte Zeit genießen konnten.Your kind words mean a lot to our team, and we would be very happy to welcome you again for another relaxing stay.Kind regardsAysel OruçGuest Relation Manager

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• User:Nurcan M

  Trip type: Family

  The best experience

  23 Jun 2025

  Actually I want to write a lot because I went on holiday for the first time in Turkey and it was very nice. The hotel is great, I give it 10 out of 10. I have never seen such a fast working and smiling staff, the food is great, there is everything you want. If you want to have a good holiday I definitely recommend it. Aysel Oruç, Diğer at Alba Resort Hotel, responded to this review Dear Guest,Thank you very much for your wonderful feedback and the perfect 10 out of 10 rating! We are delighted that you chose to spend your first holiday in Turkey with us and that we were able to meet your expectations in every way.It is especially gratifying to hear that you enjoyed our friendly and efficient staff, the variety of food, and the pleasant atmosphere. Your recommendation means a lot to us, and we sincerely appreciate it.We look forward to welcoming you again soon and providing you with another unforgettable stay.Warm regards,Guest Relations Team

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• User:974markss

  Trip type: Family

  Perfect family holiday in May 2025 – Alba Resort Hotel impresses all along the line

  19 Jun 2025

  We stayed at Alba Resort Hotel in May 2025 as a family of five – two parents, a grandmother, and two children aged 6 and 9 – and we had an absolutely wonderful experience. From the moment we arrived, the staff was warm and welcoming, and check-in was smooth and efficient. We were soon settled into our spacious and spotless family room, which had comfortable beds, a large balcony overlooking the garden, and separate sleeping areas that gave everyone enough space to relax.The resort itself is beautiful and well-maintained. The greenery, palm trees, and flowers create a peaceful atmosphere, and the large main pool was always clean and inviting. The beach is just a short stroll away and perfect for children – gently sloping with soft sand and clear water. Every morning, we enjoyed long walks along the shore while the kids played by the waves.The all-inclusive dining exceeded our expectations. Breakfast featured a wide variety of fresh items, and the evening meals were full of delicious options, including freshly prepared pasta and grilled meats. Our vegetarian grandmother found plenty of tasty dishes every day, and the desserts were a big hit with the kids!The mini club was a highlight for our youngest – they loved the games, crafts, and friendly staff, while we adults got to enjoy some quiet time at the spa and pool. One small suggestion: during peak times like school holidays, sunbeds by the pool can fill up early, so it’s a good idea to head down in the morning. Still, the staff was always helpful in finding us available spots.In summary: Alba Resort Hotel is a fantastic choice for families who appreciate comfort, cleanliness, and attentive service. We left with lovely memories and are already looking forward to our next stay! Aysel Oruç, Diğer at Alba Resort Hotel, responded to this review Dear Family,Thank you very much for taking the time to share such a detailed and wonderful review of your stay with us in May 2025. We are truly delighted to hear that you and your family – including the grandparents and children – had an all-around fantastic holiday at Alba Resort Hotel.We’re happy to know that you enjoyed your spacious family room with a lovely garden view and that you appreciated both the peaceful surroundings of our resort and the child-friendly beach. It's especially great to hear that our culinary offerings satisfied every member of your family – from breakfast to freshly prepared dinners and, of course, the desserts!Knowing that your children had a great time at the mini club while you had a chance to relax at the spa and pool is exactly the kind of balanced holiday we strive to provide. We also appreciate your helpful note regarding the sunbeds during busy periods – our team is always happy to assist in finding available spots.Thank you again for your kind words about our staff and the overall atmosphere. It would be a pleasure to welcome you back soon and offer you another unforgettable family vacation.Warm regards,Guest Relations Manager

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