Angora Hotel

Recent Reviews: 3658

• User:prashanthid

  Trip type: Family

  Very poor stay, hot room no ac in summer

  06 Apr 2026

  We stayed for 2 nights in the hotel.. Rooms were spacious and bathrooms were clean and big. Room staff greeted as well and gave us the spa kit that came along with the package. However weather in milan was hot around 25c but there was no ac in the room. No fan either. Upon asking we were told that they are not allowed to start ac as per Milan City regulations. They had no fan either and we were asked to keep the windows open. Our room was aside the city view and it was already very noisy due to traffic in the road throughout the night. Very poor quality of sleep and room was of very old decor and no ventilation at all. There were no milk sachets and the water bottle was not kept down the 2bd night. Staff were helpful to give us water and milk when asked. Overall the stay was not good because of the ac and room temperature.. Definitely not a 4 star hotel Matteo Tuzzi, Owner at UNA Hotels Galles Milano, responded to this review Dear Guest,Thank you for sharing your feedback following your recent stay with us.We are pleased to read that you appreciated the spaciousness of the room, the cleanliness of the bathroom, and the courtesy of our staff, who strive to provide attentive and helpful service at all times.At the same time, we regret that certain aspects of your stay did not meet your expectations. Regarding the air conditioning, we would like to clarify that its operation is centrally managed in compliance with local regulations and seasonal guidelines, which may limit activation during specific periods. We understand how this may have impacted your comfort, especially with warmer temperatures, and we sincerely apologize for the inconvenience caused.We also take note of your comments concerning noise levels, room décor, and in-room amenities. While our team remains available to promptly assist with additional requests—such as water or milk—we acknowledge that consistency and overall comfort are essential to the guest experience and will share your observations with the relevant departments for further review.Your feedback is important to us and helps us identify areas where improvements can be made. We hope to have the opportunity to welcome you again in the future and provide you with a stay that better reflects our standards.Kind regards,Management

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• User:lois_202

  Trip type: Solo travel

  Not luxury

  09 Mar 2026

  I was not given the room I booked on arrival which i did raise with the front desk. The room i got was small, dirty and had no air con. The cleaning after that was good and the location is terrific. The gym is small and there is only one treadmill but luckily there was no que. Nice having the pool, sauna and steam room but no towel or robes provided. Matteo Tuzzi, Owner at UNA Hotels Galles Milano, responded to this review Dear GuestThank you for your review and we are sorry if there was a mistake on the room assignment. Unfortunately we are not able to find your reservation but we will raise the attention to never do the same mistake.We take note of your comments which help us to improve the service. While waiting to have you back as our welcome guest, we send you our best regards.The Management

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• User:NotAllTexansAreLoud

  Trip type: Couples

  A Great Olympics and Fashion Week Experience

  01 Mar 2026

  This hotel is in the perfect location to explore central Milan, steps from the metro. We stayed two weeks for the Olympic games and fashion week. Our junior suite was exactly the modern room we were promised. True, the building is a classic so the halls are not straight and wide, but you should chose a hotel based on its hallways! The staff were welcoming each and every time we stepped in from our daily adventure. The showers were hot, with solid water pressure. The rooms were kept clean and well stocked. The elevators were always available, and were welcome, modern upgrades. We loved our experience and will definitely recommend Una Hotels and this property in particular to all that ask! Matteo Tuzzi, Owner at UNA Hotels Galles Milano, responded to this review Dear GuestThanks for your beautivul reviewWe hope to see you again and we send you our best regardsThe Management

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• User:lar786

  Trip type: Couples

  Short xmas,break

  29 Dec 2025

  Travelled as a couple. We were on the,5th floor still quite noisy. Unfortunately someone moved into the room next door 523 and,were very selfish and noisy banging doors etc my husband,asked reception to have,a,word with them but I doubt they did. On xmas,day the bar didn't open until 3.30 which seemed,strange,when people wanted,a,drink to celebrate. Really nice,clean hotel but the staff need to be a bit more accommodating towards the,guests. Matteo Tuzzi, Owner at UNA Hotels Galles Milano, responded to this review Dear GuestThank you for your review.We take note of your comments which help us to improve the service. Our bar service start from the end of breakfast, so in case our barman was not available behind the desk of the bar, our reception staff is at your complete disposal to call a colleague that can help you.While waiting to have you back as our welcome guest, we send you our best regards.The Management

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• User:nigelo786

  Trip type: Couples

  Disappointing stay, Below expectations

  10 Dec 2025

  Stayed Sunday 7th January in a small first floor room (119). The reception area looks smart, but that is where the good impressions end. The room felt tired and poorly equipped. No television remote, no tea or coffee making facilities. We had to call reception to address these basics, then chase again for milk, and when refreshments finally arrived, there was no breakfast tea.The spa facilities were decent, but we had to fetch extra towels from reception ourselves. Other guests had dressing gowns and slippers but ours were either missing or never provided or not offered by reception.Lower floor rooms suffer from constant rumbling as the metro passes underneath. Not ideal for a restful stay.Breakfast was a disaster. The dining room was packed, the toaster broke down due to an electrical fault, and by the time it was repaired, we had missed our chance for toast. The scrambled eggs were grey and smelled off so we gave them a wide berth.Reception staff were indifferent throughout, showing little interest in resolving any of our concerns.Not a hotel I would choose again. Matteo Tuzzi, Owner at UNA Hotels Galles Milano, responded to this review Dear CustomerWe are sorry to read that your stay with us was not to your liking.About kettle and bathrobe we want to inform you that are available as default only in some of our rooms because it depends on the category booked. Thank you for the information about breakfast and we will do our best to improve it shortly.Hoping to have the opportunity to change your opinion, we send you our warmest regardsThe Management

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