Carmen Suite Hotel

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Carmen Suite Hotel

Alanya area, Antalya

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About Carmen Suite Hotel About Carmen Suite Hotel

Location

This hotel warmly welcomes guests in Alanya.

Facility

The friendly staff at the reception desk are happy to answer any questions. Services such as a baggage storage service, a safe and a currency exchange service ensure a comfortable stay. Wireless internet access is provided in public areas. The tour desk offers assistance with booking excursions. The hotel has wheelchair-accessible facilities and a lift. A garden provides extra space for rest and relaxation in the open air. Additional amenities include a TV room and a playroom. Guests arriving by car can park their vehicles in the car park for no extra charge. Further services and facilities include a car hire service, medical assistance, a transfer service, room service, an alarm call service, a laundry service, a coin-operated laundry and a hotel shuttle bus. Active guests can make use of the bicycle hire service to explore the surrounding area. A fax machine is available for guests' business needs.

Rooms

Rooms feature a kitchen and a bathroom, and air conditioning ensures just the right temperature. Guests can relax on the balcony or terrace. Rooms include a sofa bed. Extra beds can be requested. A safe, a minibar and a desk are also available. The kitchenette comes with a refrigerator. A telephone, a television with satellite/cable channels and WiFi (no extra charge) provide all the essentials for a comfortable holiday. Slippers are included. Bathrooms are equipped with a shower and a bathtub, as well as a hairdryer. As a special feature, bathrooms are also stocked with cosmetic products and a selection of towels. The hotel has family rooms, non-smoking rooms and smoking rooms.

Sport

The outdoor pool complex includes a children's swimming area and is ideal for working out or just relaxing. A waterslide and a refreshing drink at the poolside snack bar offer the perfect way to unwind. A terrace with sun loungers and parasols is available. For guests who wish to keep active, cycling/mountain biking, tennis and fishing are available. Guests can enjoy a wide range of indoor sports, including a gym, table tennis, billiards, darts and aerobics. Various wellness options are available at the hotel, including a spa, a sauna, a hammam and massage treatments.

Meals

The dining area includes a restaurant and a bar. All-inclusive can be booked. A continental breakfast buffet, lunch and dinner offer plenty of delicious variety.

Payment

The hotel accepts payment by MasterCard.

Amenities at Carmen Suite Hotel

Facilities
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  Air conditioning
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  Bar(s)
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  Bicycle Hire
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  Car Park
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  Games room
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  Hotel Safe
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  Laundry Facilities
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  Laundry Service
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  Lifts
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  Medical Assistance
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  Restaurant(s)
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  Room Service
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  TV Room
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  Waterslide
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  Wifi
Hygiene
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  Contactless check-in/-out
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  Contactless payment
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  Enhanced cleaning programme
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  Hand sanitiser
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  No high-touch furnishings
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  No high-touch furnishings in public areas
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  Protective hygiene screens
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  Protective masks for guests
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  Social distancing regulations
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  Time interval between room bookings
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  Use of commercially available disinfectants
Meals
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  All inclusive
Sport/Entertainment
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  Aerobics
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  Billiards/Snooker
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  Children's Pool
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  Cycling/Mountain Biking
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  Darts
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  Gym
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  Massage
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  Number of Pools
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  Outdoor Pool(s)
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  Parasols
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  Sauna
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  Sun loungers
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  Sun terrace
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  Table Tennis
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  Tennis

Location

Around this property:

Beach

450 m

Centre

1 km

User Rating & Reviews

Value
Rooms
Cleanliness
Service

Excellent

153

Very Good

Average

Poor

Terrible

Recent Reviews: 204

User:Lorna W
Trip type: Solo travel
Idiot at reception
04 Oct 2025
To be honest at first I thought I had a huge bargain. But night 2 my hotel phone rings by the boy in reception asking me for sex at5:30am. I speak to management. Thought we had it sorted or some mistake. Clearly not. Tonight I take hotel phone out of socket because this is a joke. Not impressed one bit. That boy who is night shift needs sacked.
User:Rg3107
Trip type: Family
Wouldn’t recommend to anyone
28 Sept 2025
I came to this hotel with an expectation of having really good holiday. What lured me in, were the reviews online and the descriptions that fit into the needs of me and my family who stayed with me. Unfortunately the moment we get there, the reality hit us. No air conditioning in the lobby, but that we could live without. Unfortunately the air conditioning in our room, if you wanted to use for both bedroom and living area you had to pay additional price for the one in living area. The cleaning of the room, or the lack of to be completely honest in this case was something we were shocked. For a week long stay, we had our room cleaned once and our towels changed once. The hygiene of this place was questionable. We had to go down to the lobby every single time a toilet paper finished and we were told that the cleaning lady should be giving it to us also - which never happened. If you looking for fancy dinner or at least sth that’s not portioned for you to eat - don’t come here. The food was the same every single day and if you didn’t come when the dinner starts, after 30 minutes all what was left for you was mostly veggies. The main dish on dinner also was portioned by one of the stuff members, so you couldn’t get more even if you wanted to. Honestly after staying there I know why the place has such good reviews. The manager of this hotel comes up to you, asking if he can show you sth on Google Maps and then he puts all 5 stars under his hotel by himself. After first day we knew we couldn’t stay long here. So we spend every single day mostly outside and came only back at night for some sleep. If you are thinking of choosing this place, I would recommend not to. Even if the price is appealing 😓
User:Getaway05292487178
Trip type: Solo travel
Juhas
26 May 2025
------------------------------------------------------------------Great hotel in good location. Clean rooms. Nice friendly staff. Dog friedly hotel. I recommend this hotel. -------------------------------------------------------------------
User:Natalia S
Trip type: Friends getaway
The most uncomfortable and dirty hotel ever seen
29 Oct 2024
Terrible, very dirty everywhere, the owner is hiding his name asking guests to call him as a "boss". Not safe place. Meal is so so. The rooms are dirty and no one clean them. You have to pay for everything, even the toilet paper and a bottle of water. Never again
User:Anthony A
Trip type: Solo travel
Worst hotel experience ever
26 Jul 2024
Worst hotel ever, not only in Alanya but most probably in whole of Turkey. Room so dirty, cleaning and room service do not exist. Food is terrible. After sleeping for 3 nights, my whole body was itching because of how dirty the room was, most probably mattress was infected as well. The manager tried to scam me twice, i paid 250 Lira/day extra for the AC the total was 1,250 Lira. The 2nd day the manager said this amount was for 1 night only. And i need to paid 5,000 Lira extra. I argued with him and refused to pay, i told him show me your price list and I will gladly pay, then he backed off and siad it is okay and everything is fine. The day after, they called me to tell me that they couldn't collect their money from the booking.com and i must pay them. So again i argued with the manager and told him that it is not my problem, fix your payment issue, i have receipts and order confirmation. He threatened with police and i told him please call them. Again he told wait she is checking online. After 5 minutes they told me it is okay, no issue, you can stay and you Don't have to pay anything. Sorry for the long post, but people should know and stay away from this place

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Carmen Suite Hotel

Location

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Rooms

Sport

Meals

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