Club Aqua Plaza

Recent Reviews: 1872

• User:safeelj2018

  Trip type: Family

  Great hotel with fantastic staff

  20 May 2026

  Stayed here for 8 days. We loved our stay. The kids loved the pools and slides, the cafe by the pool served fast food and the restaurant inside serves tasty meals at breakfast, lunch and dinner. Decent enough variety. The staff were the best, always helpful and smiley. The assistant manager Hasan was great, he helped with changing our room on short notice. The Barr staff and kitchen staff were so good. The games played during the day were fun and the hosts were great. There are night shows here every night and those are good fun to watch/participate.For those who want to shop, there is a small bazaar close by and a big bazaar 2 mins further up the road. Both in walking distance. We would highly recommend this hotel. yiğit yiğit, Genel Müdür at Club Aqua Plaza, responded to this review Dear Guest,Thank you for appreciating our quality and service, as well as for sharing your valuable feedback on TripAdvisor. We are absolutely delighted to hear that your stay with our Club Aqua Plaza family was enjoyable and highly satisfying.Providing you with a comfortable and fun-filled holiday experience at every moment is our greatest reward. We sincerely hope to have the pleasure of welcoming you back to our hotel in the near future and creating new, unforgettable memories together.Warm regards,Club Aqua Plaza Management

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• User:Наталья З

  Trip type: Family

  Peacefull Holiday

  13 May 2026

  I had a very nice holiday in the hotel. I was on May with my family for 9 days. Normally we were most of our time on beach. Food and mebu was very good and different even if it was beginning of season. So i asvice ghat hotel especially for families with kids. Thanks a lot for friendly stuff we felt like at home. yiğit yiğit, Genel Müdür at Club Aqua Plaza, responded to this review Dear Guest,Thank you for appreciating our quality and service, as well as for sharing your valuable feedback on TripAdvisor. We are absolutely delighted to hear that your stay with our Club Aqua Plaza family was enjoyable and highly satisfying.Providing you with a comfortable and fun-filled holiday experience at every moment is our greatest reward. We sincerely hope to have the pleasure of welcoming you back to our hotel in the near future and creating new, unforgettable memories together.Warm regards,Club Aqua Plaza Management

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• User:PurviJ1

  Trip type: Family

  Avoid. Seriously, listen to the reviews!

  07 Nov 2025

  Let’s start with the obvious — this hotel is not a 5-star resort. In fact, calling it 3-star would still be a stretch. Honestly, it’s a very tired 3-star, and that’s me being polite. The “five stars” in the name must have been awarded by themselves after a particularly strong cocktail (which they wouldn’t know how to make)We arrived late afternoon, ready to check in — only to be told our room wasn’t available until the next day. Instead, we’d be staying in “the villa” for one night. Sounds idyllic, right? Think again. Meanwhile, my in-laws were offered a cash-only €50 “upgrade” for a balcony room. Bargain, we thought! Until they saw it — the balcony was so small you couldn’t fit a plastic chair on it, let alone enjoy a drink. So don’t fall for it — it’s more Juliet’s ledge than a balcony.Our temporary “villa” was, frankly, dreadful. Dirty, unsafe for kids, and clearly allergic to basic maintenance. The walls were peeling, things were falling apart, and I’m pretty sure “health and safety” had never been introduced to the place.The next day we were moved to our proper room, which thankfully was better — smaller, but at least clean. We were told to stay put in our villa until 12pm for the transfer, meaning we spent half our first day just waiting around. Holiday vibes: zero.The new room had a large bed and a bunk bed, which sounded fine until you looked closely. The top bunk was a hazard — my son could have easily rolled through the gap, and some of the slats had clearly been broken and “repaired” in a way that didn’t exactly inspire confidence. Wardrobe space was laughable. The bathroom? Let’s just say the toilet and shower were on very close terms. The shower flooded the floor, turning it into a makeshift paddling pool.If you’re big on cocktails or nice drinks on an all-inclusive holiday — don’t get your hopes up. The wine was terrible, and the cocktails were a creative disaster. The Pina Colada came without coconut (but with milk, because… why not?), and the Espresso Martini was also made with milk, so it curdled beautifully. Occasionally, the beach bar managed a half-decent Cosmo, but mostly it was liquid disappointment.Food-wise — meh. The same grilled fish, chicken, and turkey on repeat. Desserts looked like they belonged in a patisserie window but tasted of… nothing. The one shining light? The baklava — 10/10, no notes.Entertainment was surprisingly great! The kids’ mini disco was a hit — though someone should tell the DJ that “the kiddo disco doesn’t need the base booster on to deafen the children. The adult shows were on a 10-night rotation and genuinely entertaining. That said, the stage flooring looked unsafe, and the popcorn/candyfloss stall was pure temptation torture for kids — not included in the all-inclusive, and the vendor was puffing away like a chimney right over the food. LovelyBy this point, it was clear we were visiting at the end of the season, and staff were more focused on packing up sunbeds than serving guests. Supplies were running low, and enthusiasm even lower.Speaking of staff — 98% looked miserable. Duran at the bar looked like he was plotting his escape every time someone asked for a drink, miserable and rude! The exceptions were Hasan, an absolute gem — always smiling, skating around, and genuinely trying to make guests happy — and Maya, who helped us during checkout.In summary, this “5-star” resort should not be sold to the British public or be labelled — or anyone expecting a genuine luxury holiday. Come for the baklava, stay for Hasan, your children may seriously hurt themselves on the dodgy tiling and flooring but expect much else.

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• User:Timblinfamily

  Trip type: Couples

  100% recommend

  19 Oct 2025

  Amazing hotel staff all lovely and welcoming plenty to do ..Entertainment great for adults and kids Rooms always immacualte

• User:Sunny L

  Trip type: Family

  NOT A 5* HOTEL! Would never visit again!

  12 Oct 2025

  Things we liked in the hotel:* The Splash park and water slides* The food was good, we like to try local cuisine and there was good variety of Turkish/Mediterranean dishes.* Good location* Lovely masseuse Sarri* The three Polish girls from Entertainment team - organised amazing Mini Disco and daily sport activities! I enjoyed my morning yoga classes with Victoria, the girls were super hardworking, friendly and kind! My daughter and I absolutely loved them!!* Our Rep, Murat, was very helpful and kind, we booked some amazing Jeep and Buggy experiences that we loved!* Lovely pebbly beach with clear turquoise water!!!* Nice green spaces with a beach view - I loved having my morning coffee at the beach bar!Things that spoiled our time:* THIS IS NOT A 5 STAR HOTEL!!* Extremely Small room, that we (somehow) managed to change after 3 days!! to slightly bigger - Reception was so rude to everyone and everyone seemed to be having the exact same problem - small room!* VERY scruffy hotel, definitely needs a major renovation - broken tiles, paint come off, rust, holes, old carpets..* The main swimming pool was very dirty - full of hair and bits and whatnot..* Although the food was generally good, not everything was fresh, I got food poisoning after eating seafood.* Majority of the staff were rude and genuinely hated all foreign guests, only being nice to local Turkish tourists.* The behaviour of the local Turkish guests - they were extremely rude, we got pushed while queuing, my daughter got shoved down a slide by local boys not just once, she was crying because local children were pushing her and not allowing her to have a go on the slides! Not to mention the way they stare and make you feel uncomfortable! Simply horrific and disgusting behaviour!!* Spa centre smelled like mould.. The Person who sold the massages was giving prices according to where you come from, we met other people who got charged 5x more for the same package! Be careful what you pay for!* The Turkish entertainers only cared about their local guests, they seemed quite rude and disrespectful to foreign tourists.WE MANAGED TO HAVE A LOVELY HOLIDAY BECAUSE WE CHOSE NOT TO PAY ATTENTION TO ANY NEGATIVES, WE SIMPLY IGNORED THE REALITY AND FOCUSED ON HAVING FUN!!WOULD NOT VISIT AGAIN - THIS HOTEL IS STRICTLY FOR LOCAL TURKISH TOURISTS ONLY - THEY DON’T HAVE ANY RESPECT FOR FOREIGN VISITORS!!

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