Hotel Santamarina

Recent Reviews: 140

• User:Zahid K

  Trip type: Friends getaway

  In need of a serious revamp

  20 Jul 2025

  The staff from the hotel were very nice and friendly no problem there what so ever. The reason I'm giving it a 2 star rating is because the interior around the hotel and in the rooms is old and is need of a serious revamp. Wardrobes, flooring, curtains, ac, fridge and bathroom all need an upgrade. The fridge smelt horrible, the curtains date back to the 80's, the bathroom is mouldy and is so humid you come out sweating so much straight after a shower. The windows in the room are nailed shut for some strange reason so you can't get fresh air inside the room, if you open the balcony door the ac switches off. When you leave your room and take the key card with you all the electric in the room switches off including the fridge. The food in the hotel is really below par and not up to standard. It is cheap and basic. The water in the cooler is warm, the fruit juice's taste horrible, the tea and coffee is bad. The good thing about this hotel is its location, the beach is around the corner and the shops are close by.

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• User:Linda F

  Trip type: Family

  Bad, dirty and very old

  20 Jun 2025

  I will not return to this hotel even if they offered it for free, it was totally different from the pictures. A huge mess, everything very very old, the parquet was raised, the old and miserable wardrobes that you could not put your clothes in it. The bathroom... I have no words how much rust, mold and dampness. The ancient air conditioning with no effect. The TV was smaller than a computer monitor. The refrigerator smelled of spoiled food, it could not be otherwise because if you leave the room all the light turns off, so does the refrigerator, you have no possibility of having or cold water. The bed, the linens including the curtains smelled very old. We asked to change our room, the receptionist showed us four more rooms, then we realized that they were all just as dirty and old. The food... we had breakfast the first day, until we saw where and how it was cooked, the next day I had diarrhea. I DO NOT RECOMMEND EVEN FOR FREE.

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• User:suedobson

  Trip type: Couples

  Fantastic week away clean & good location

  01 May 2025

  We’ve really enjoyed our stay at Santa marinaClean good location & friendly staffWe arrived late in the evening but check in was quick and efficient we had a nice double room with fridge and it was clean we asked for 2 more pillows and a chair for balcony which were provided quicklyBreakfast is plentiful cereal salad cheeses meat eggs etc and tea coffee juice waterWe would return the location is good 3 minutes walk to the beach lots of green spaces and parks for children if you had them and exercise equipment lots of local shops The area itself is expensive for drinks in restaurants but meals out aren’t takeaway is very cheap drinks from shops are less than uk prices

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• User:Tyler H

  Trip type: Couples

  Worst thing ever

  30 Jul 2024

  One of the worst places ive been, ever!First off. Our flight was late on, left Gatwick airport at 8.pm. arived at the hotel about 1.30am their time, later than we had hoped, due to delays. We were greeted with "your late im waiting". After checking in we were given our keycard and found our room, we only had 2 very flat very hard pillows so i asked for 2 more, was told to wait untill the morning.I tried for 3 days asking for 2 pillows, after 5 times of asking we got them.The bed was absolutely solid. Close to sleeping on the floor its that hard, the AC didn't do to much other than making us both ill, checking the filters on it they are completely cloged up with dust.The first morning we tried the food. Breakfast. It was awful, everything sat out no covers, flys all over it, not even canteen food. The best thing was prob some bits of bread. The swimming pool burnt our skin there was so much chlorine in it. Your could smell it, moreso than a normal pool, we had to go shower of to stop the burning, some pool kids got it in their eyes.The outdoor shower floor was just full of slimy moss never been cleaned by the looks of it.There is no outdoor bar like described on 'on the beach' nor is there a snack bar.There is a lobby bar, with several bottles of alcohol like vodka, rum, and gin, others too, we aksed for a drink to be told we are not allowed that stuff, all we can have is beer, wine and fizzy.The beer was warm and flat and you could only have half a can at a time. Everything was dirty. The bedside draws were moldy and stained. The bathroom was horrible, silicone was black with mold shower wasnt attached properly to the wall. Toilet didnt work all the time, soap dispensers for the shower, First of didnt have much in there, what was there was cloudy and smelt horrible, and had a plastic wrapper in one. The drain in the floor was completely cloged and the tap was so dirty.The wardrobe with the fridge in it, the handle was falling off.There was a plug socket half out the wall.The lighting in the room is terrible with only a hallway light, and not a whole room light.

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• User:Companion61604058179

  Trip type: Family

  Holiday

  21 Jul 2024

  Went with my adult daughter. Room was basic and did what we wanted however it states it has a mini bar which it doesn't. Could do with being updated. Breakfast was awful so we didn't have any. Could of hade a small kettle in room then I wouldn't of had to go downstairs for coffee in the morning. Lunch and dinner was the same sort of thing and the only pudding option was melon and apple.Luckily we were a short walk away from the beach and we found a few places to eat out which was lovely. Had a bad experience with the taxi service, however the receptionist was very kind and caring and made sure we were ok. Also the all inclusive drinks were only beer or wine, they have a perfect space outside by the pool to facilitate a pool/ outside bar and expanded the inclusive drinks range to maybe some cocktails and off brand spirits etc.Pool was nice which we used every day. Probably won't use this hotel again unless it made serious updates etc.

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