Kentia Apart Hotel

Recent Reviews: 1628

• User:Louijane H

  Trip type: Family

  Amazing time at Kentia can’t wait to visit again

  14 Feb 2026

  This place was amazing, food was great, rooms was brilliant, staff were friendly, everything was fabulous!! Can’t wait to go back!

• User:Glen T

  Trip type: Couples

  Lovely Stay

  14 Nov 2025

  I stayed at Kentia for the second time, the first time being many years ago, but it still didn't fail to be a great break. The last time we stayed this was a self catering hotel but is now all inclusive. The food was fantastic and the drinks great. The all inclusive drinks finished at 10:30 which wasn't too bad but the price of the bar after that was extortionate 2 drinks 1 being a shandy £21 😔. That said this place is lovely and the pool and restaurant area is spotless. It's also quite well situated to explore. It's definitely much dearer now here so expect to pay a premium for food and drink outside of the hotel.

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• User:rebecca p

  Trip type: Friends getaway

  Ok but not amazing

  26 Oct 2025

  We have just come back from a week at the Kentia Apartments. Overall the hotel was great! The room was really big with a separate kitchen/lounge. The staff were really friendly, the hotel was very clean, breakfast and lunch was lovely. The dinner option was ok, but it was the same every night with a few different meat or fish options. The local alcohol was like drinking water! After 6 vodka and cokes we never felt like we had been drinking at all, you can pay extra for branded spirits and cocktails, however this defeats the whole 'all inclusive' stay. When you arrive at the hotel you think you are in the middle of nowhere, no shops, bars or other restaurants! If you put into google maps - Side harbour, Side Mall you can walk for a couple of Kilometres and find the beautiful harbour with lots of shops, bars and restaurants! We ate out most nights and it was very reasonably priced - we recommend Thyma restaurant in the harbour. They have a Spa at the hotel, which is definitely worth having a Turkish Bath and massage for about 60 euros. Nebi Yildirim, Guest Services / Front Office at Kentia Apart Otel, responded to this review Dear Guest,Thank you very much for your kind words and lovely feedback. We’re truly delighted to hear that you had an enjoyable stay and appreciated the experiences we offer at Kentia Hotel.Your kind comments about our team means a lot to us — we take great pride in providing warm and attentive service.We look forward to welcoming you back for another memorable visit.Best regards,Kentia Hotel CRM Team

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• User:Tourist32103974928

  Trip type: Family

  Fantastic stay at Kentia apartments

  11 Oct 2025

  Just had the most wonderful 2 weeks at the Kentia apartments in Side. The food was different every day and plenty of choice, the apartment was spacious and clean and all the staff were fantastic. Special thanks to Tuce for the entertainment, Hamdin the photographer who was so chatty and friendly and to Ercan from the bar who looked after my mum and I every evening. Can't recommend this hotel enough x Nebi Yildirim, Guest Services / Front Office at Kentia Apart Otel, responded to this review Dear Guest,Thank you very much for your kind words and lovely feedback. We’re truly delighted to hear that you had an enjoyable stay and appreciated the experiences we offer at Kentia Hotel.Your kind comments about our team means a lot to us — we take great pride in providing warm and attentive service.We look forward to welcoming you back for another memorable visit.Best regards,Kentia Hotel CRM Team

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• User:Linda J

  Trip type: Couples

  Errrrrrr so many errors….

  08 Oct 2025

  So, we arrived at 4am after a delayed flight with SunExpress (Berber heard of them before) and where told that the hotel was over booked (a common occurrence apparently) and they would put us in the hotel around the corner, we took one look and refused to stay there. We ended up sitting in the restaurant with another couple from 4.30am, it would also appear that you will only get compensation for this if you book with Tui which we did fortunately. We were told that we would only get our rooms after 10am when other guests had checked out, we ended up getting changed in the toilets so we could at least sit in the sun for a while. Unfortunately, I won’t go into too much detail but a young woman died in room C22, the hotel management weren’t too concerned for the woman’s partner and basically didn’t help him at all. The rooms (C9) are spacious but dated and are meant to be getting a revamp at the end of this season. There was a fridge, not stocked with any drinks, a kettle but you will need to take your own coffee or buy it in the on-site shop. The beds are really hard and uncomfortable but they are clean. The pool area is crowded, they say you can’t put your towels out before midnight so after that is a free for all. The sun only reaches one side of the pool so if you are sun worshiper they you will need to be early. The all inclusive drinks have no alcohol in them. I’m not a big drinker so we tried an experiment and not one of us got “squiffy” in the slightest. If you buy the branded drinks then a double Baileys will set you back about £12 and the cocktails are about £8 each, the all inclusive finishes at 10.30pm. You can’t use the room towels by the pool. The food….awful… it’s cold, the 5 minute boiled eggs were raw still,it would also appear that food is recycled, so left overs from lunch out at dinner time. There is also the danger of cross contamination as myself and another lady witnessed first hand, using knives to cut one thing and then the same knife on something else which unfortunately made her ill. I have a bad food allergy so ended up not eating anything for three days except some crisps from the on-site shop. Even the drinks from the machines are luke warm and the juices very watery. The only real plus side of this place is the staff, they are great and helpful and the place is clean. The WiFi you will have to pay for but we got ours free for the week because of the no room situation… sorry but can’t recommend this place. Nebi Yildirim, Guest Services / Front Office at Kentia Apart Otel, responded to this review Dear Guest,Thank you for sharing your feedback. We are truly sorry to hear that your experience did not meet your expectations. At Kentia , we strive to provide a pleasant and comfortable stay for all our guests, and we regret that we fell short during your visit.Your comments have been noted and shared with our management team to ensure improvements are made. We would be grateful for another opportunity to welcome you and provide the high standard of service that we are known for.Kind regards,Kentia Hotel CRM Team

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