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Miramare Queen Hotel

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Miramare Queen Hotel

locationSide, Antalya

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About Miramare Queen HotelAbout Miramare Queen Hotel

Location

The hotel is located in the popular region of Kumköy on the outskirts of the historical city of Side, 6 km away. The beach is just 100 metres from the hotel and Antalya Airport is 60 km with the market town of Manavgat just 12 km.

Facility

The resort was modernised in 2020. The multilingual staff at the reception desk in the lobby are ready to assist you with check-in and check-out. Amenities include a baggage storage service and a safe. Wireless internet access (no extra charge) allows guests to stay connected while on holiday. 2 lifts and wheelchair-accessible facilities are available. A fireplace creates a cosy atmosphere. Guests can browse a number of shops, including a supermarket and souvenir shop. The grounds of the resort feature a playground and a lovely garden. Additional facilities include a library. Guests arriving by car can park their vehicles in the car park. Further services and facilities include a 24-hour security service, a childcare service, a car hire service, medical assistance, room service, an alarm call service, a laundry service, a hairdresser, a page service and a hotel doctor. A business centre with fax machine and photocopier is available.

Rooms

Air conditioning and central heating ensure that rooms maintain comfortable temperatures. Guests can relax and enjoy the sea views from the balcony or private terrace of some rooms. Guests are sure to get a good night's sleep in the double bed. Separate bedrooms are available. Children's beds and extra beds can be requested for younger guests. A safe, a minibar and a desk are also available. Guests will also find a tea/coffee station included among the standard features. Other features include a direct dial telephone, a television with satellite/cable channels and WiFi (no extra charge). A selection of pillows ensures a comfortable stay. Bathrooms are equipped with a shower and include a hairdryer. For extra comfort in the bathrooms, guests are offered cosmetic products. Guests can also book wheelchair-friendly rooms with wheelchair-accessible bathrooms. The resort has 108 family rooms and non-smoking rooms.

Sport

While the adults swim a few laps in the outdoor pool, children can enjoy splashing about in their own swimming area. A waterslide and a refreshing drink at the poolside snack bar offer the perfect way to unwind. Sun loungers and parasols on the terrace invite guests to relax and unwind. The wide range of activities offered at the resort ensures that there is something new to do every day, including tennis, bocce, beach volleyball, volleyball and basketball. With aquafit or, for a fee, water skiing, jet skiing, paddle boating, banana boat rides, canoeing and catamaraning available, fans of water sports have plenty of options to choose from. The complex offers numerous indoor sports, including a gym, table tennis, darts and aerobics or, for a fee, billiards. There is a wellness area with a hammam and Ayurveda treatments and, for an additional fee, a beauty salon and massage treatments. Additional leisure activities include an entertainment programme, a kids' club, a kids' disco and a dance club.

Meals

Dining facilities include a dining room, a breakfast room, a café, a bar and a lobby bar. Guests can indulge their palates at the restaurant (à la carte, air conditioning and high chairs). Refreshing drinks at the beach bar are a perfect way to enjoy warm weather. All-inclusive special can be booked. All-inclusive holidaymakers enjoy special extras like snacks, in addition to a selection of alcoholic and non-alcoholic beverages. A continental breakfast buffet (also for late risers) provides many delicious reasons to rise and shine. At lunch and dinner, guests serve themselves at the buffet. Gluten-free meals and vegetarian dishes can be prepared on request. Baby food (on request) provides for little ones' well being.

Payment

The following credit cards are accepted: VISA and MasterCard.

Amenities at Miramare Queen Hotel Amenities at Miramare Queen Hotel

  • Facilities

    • -

      Air conditioning

    • -

      Bar(s)

    • -

      Café

    • -

      Car Park

    • -

      Conference Room

    • -

      Hairdresser

    • -

      Hotel Safe

    • -

      Kids Club

    • -

      Laundry Service

    • -

      Lifts

    • -

      Medical Assistance

    • -

      Nightclub

    • -

      Playground

    • -

      Restaurant(s)

    • -

      Restaurant(s) with high-chairs

    • -

      Room Service

    • -

      Shops

    • -

      Small supermarket

    • -

      Waterslide

    • -

      Wifi

  • Hygiene

    • -

      Digital menu (mobile phone)

    • -

      Hand sanitiser

    • -

      Health checks on staff

    • -

      Health questionnaire

    • -

      Protective masks for guests

    • -

      SAFE TOURISM (Lloyd’s Register)

    • -

      Sanitiser dispenser

    • -

      Time interval between room bookings

    • -

      Use of commercially available disinfectants

    • -

      Wellness facilities with private area

  • Meals

    • -

      Breakfast Buffet

    • -

      Continental Breakfast

    • -

      Drinks Included

    • -

      Evening Buffet

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      Lunch Buffet

  • Sport/Entertainment

    • -

      Aerobics

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      Aqua aerobics

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      Banana Boat

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      Basketball

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      Beach Volleyball

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      Billiards/Snooker

    • -

      Bocce

    • -

      Canoe

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      Catamaran

    • -

      Children's Entertainment

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      Children's Pool

    • -

      Darts

    • -

      Gym

    • -

      Jet Skiing

    • -

      Massage

    • -

      Outdoor Pool(s)

    • -

      Parasols

    • -

      Pedalo

    • -

      Sun loungers

    • -

      Table Tennis

    • -

      Tennis

    • -

      Water Skiing

LocationLocation

Map preview

Around this property:

Tourist Centre

100 m

Beach

100 m

Bus Station

150 m

Restaurants

200 m

Shopping opportunities

200 m

Bars / Pubs

200 m

City Centre

3 km

User Rating & ReviewsUser Rating & Reviews

  • Valuerating
  • Roomsrating
  • Cleanlinessrating
  • Servicerating

Excellent

456

Very Good

90

Average

32

Poor

13

Terrible

21

Recent Reviews: 612

  • User:Road11622075908

    Trip type: Family

    Ant infestation, salmonella food poisoning

    rating04 Sept 2024

    Unfortunately we haven't had a great holiday experience st the Miramare Side Queen hotel.After a late flight and arriving early hours of Monday morning, after being shown our room we had noticed a small ant problem in the bathroom and the main part of the hotel room. As my wife and daughters were already extremely tired, I spoke to reception to advise of the problem but to come and resolve in the morning.After no contact, i raised this with the hotel again.Shortly after returning to the room, the ant infestation had got significantly worse and we found ants all over the bathroom, tea/coffee station and on the bedding. I went back to the hotel reception and requested a room transfer.The hotel advised this was not possible as they were fully booked but they could come and fumigate the room which we were then not allowed to return for an hour. I advised this was not acceptable and pushed for a room change. The hotel advised they could looking into a room change for the following day but were unable to do anything for Monday night.As I went back to my room, my daughter (who is afraid of insects) was in hysterics when told we would need to remain in the room for at least 1 further evening. We raised this with our Jet2 rep and fortunately they were able to escalate and have us move us to a new room although it was disappointing it required this intervention for this to be done.We hoped this start wouldn't ruin our holiday and for the next couple of days we really enjoyed our stay. Unfortunately, on the Wednesday afternoon I began to feel very unwell with sickness, diarrhoea, and stomach cramps. After having tried to sleep it off for the evening (hoping it was just a bug), both my wife and my daughter had the same symptoms the following day but unfortunately significantly more severe and were both room-bound from Thursday evening until our departure on Sunday evening. This can be verified by the hotel housekeeping staff looking after our block who were unable to make our room but were kind enough to supply us with fresh towels daily.I queried this with guest relations on Friday to see if any other guests had reported an issue, advising we had not consumed any food outside the hotel but unfortunately due to a significant language barrier I think there was a misunderstanding of what I was advising.I noticed another guest in the buffet who appeared to be suffering from stomach cramps and again raised this with guest relations and our Jet2 rep who followed up with the hotel.I had a call Sunday afternoon where the hotel had asked for support from the Miramare Beach hotel guest relations representative (Cathy) who was extremely helpful and the first person who demonstrated some empathy with our situation.Thankfully we managed to make it back to the UK and both my wife and daughter have seen the GP who have conducted tests and confirm salmonella was present in both tests. Miramare Hotels, İşletme Sahibi at Miramare Queen Hotel, responded to this review Dear Guest,Thank you for your comment and for taking the time to tell us about your recent holiday experience. We are truly sad to hear that your stay with us was not what you would expect from a Miramare Queen Hotel. Please be assured that we will share your feedback with our management team to investigate what went wrong and ensure that situations like yours never happen again. Only with your feedback we can improve our service.Our food engineer and quality manager show great sensibility in the sector of hygiene and food control. In connection with our quality policy, periodic food samples as well as pool water samples are taken and analysed. There were no anomalies throughout the 2024 summer season. This is also confirmed by the acquisition of the ISO 22000 food safety certificate.If you would like to have results of the samples or further information regarding our measures and implementments, you can contact us at any time and we will be pleased to share them with you.Thank you for staying with us and best wishes,Miramare Guest Relations Team

  • User:Caramel_x30

    Trip type: Friends getaway

    Great location! Good for the price paid.

    rating02 Jun 2024

    This hotel is located perfectly, with the beach less than a 5 min walk away and plenty of shops and places to eat, within walking distance. The hotel is very clean and well.kept. The majority of staff are friendly and welcoming. My friend had an issue with a rude waiter and one of the waitresses didn't seem to appreciate taking our orders, but whatever! As I said, the majority of staff were great. We tipped our fave staff member generously when we left.Our room overlooked the pool and was okay, Noticed a couple of days that the sheets were not changed which was annoying but we told the housekeeper and that was rectified. She didn't seem happy, but that's what we paid for - to have clean sheets!The food...hmm..I've had better but we never went hungry. The food at the snack bar, we preffered over the buffet lunch during the day. The crepes at breakfast were nice. We had a nice meal at the a la carte restaurant, but feel portions could have been a bit larger.Entertainment was okay a couple of nights, the Beyonce impersonation routine were good.You can use the water slides next door at Miramare Beach. The kids loved those. The Beach can get busy but we always managed to find sunbeds, but then we did go later in the day. The sand is soft, not grainy or rough.Lots of German and Russian guests, we only met two other British families during our stay, but it didn't make a difference. We had a great time regardless.Tip: We got our own stainless steel bottles filled up with cocktails at the pool bar, as they'd stay cold for hours and save us going bk n forth! Miramare Hotels, İşletme Sahibi at Miramare Queen Hotel, responded to this review Dear Caramel_x30,Thank you for taking the time to share your valuable opinions with us. We are very happy to hear that you were satisfied with your holiday at Miramare Queen hotel. Also, thank you very much for including our team members who work devotedly to provide you with a wonderful holiday experience in your comment!We would be happy to see you and your loved ones among us again.Best regards,Miramare Guest Relations Team

  • User:878mariea

    Trip type: Family

    Worst hotel ever .

    rating30 Dec 2023

    From entering miramare queen in side my family and myself found the hotel not up to standard the villa had no air con for 10 days we had sewerage flooding room my granddaughter slipping in it and then cat poo inside restaurant manager and jet 2 rep didn't want to know disaster hotel wouldn't advise anybody to go there nobody wanted to help us . Miramare Hotels, İşletme Sahibi at Miramare Queen Hotel, responded to this review Dear guest 878mariea,at first we thank you that you did stay for your holidays in our hotel . We are very sad that you were not able to enjoy your vacation with us. Our team has tried the best possible for you on site to make your stay pleasant. If there are any misunderstandings, we would like to tell you again that this is not our intention and that we have already accommodated you. We hope you will change your mind and be one of our guests again.Thank you for your attention.Best regardsMiramare Guest Relations Team

  • User:Sibel S

    Trip type: Family

    Amazing hotel close to side antik city

    rating11 Sept 2023

    Super nice hôtel with good quality food and beverage offer . The service quality is perfect ! I woul recommend this hotel for families.Do not forget to visit the Antik city of Side (and museum ) that is an amazing historical testimony. Miramare Hotels, İşletme Sahibi at Miramare Queen Hotel, responded to this review Dear guests 168sibels,Thank you for taking the time to share your valuable opinions with us. We are very happy to hear that you were satisfied with your holiday at Miramare Queen hotel. Also, thank you very much for including our team members who work devotedly to provide you with a wonderful holiday experience in your comment!We would be happy to see you and your loved ones among us again.Best regards,Miramare Guest Relations Team

  • User:SABINA Y

    Trip type: Family

    Not a family hotel!

    rating08 Sept 2023

    We stayed last year at the Beach hotel, and because we liked it we decided to come back at miramare this time at the Queen Hotel. The food was ok, not as much variety as at the beach hotel but is ok as it is more than enough. The rooms are clean but the walls are made from paper! If someone farts it the next room you can hear it, so imagine other stuff!!! The entertainment team (the ones chatting with the quests and throughout the day have the tshirts with the name on “entertainment team”) is super annoying, I strongly believe they are there for more than having a chat with the guests! The female ones are always men fishing and making it obvious! Shame on the hotel if they make it on purpose such a service! The waiters always making it obvious for the tips! It is frustrating even though you offer it, they ask for more! Furthermore apart for the reception stuff every other stuff will be talking and answering in German! Such unprofessional! I personally believe this is no longer a family hotel! Miramare Hotels, İşletme Sahibi at Miramare Queen Hotel, responded to this review Dear Mrs. Yanık,First of all, we would like to thank you for taking the time to tell us your impressions of your stay in our hotel.Unfortunately, we understand from your comment that we were unable to convince you with our service.Please be assured that the points you mentioned here do not meet our company's standards.We take your criticisms very seriously and will examine them accordingly and forward them to our responsible department heads.We cannot agree with the statement about our staff in the animation.We tried to have a personal conversation with you about this and are very sad that we have not received any recall from you.Maybe we'll get the chance to do this when you stay again in our hotel.We wish you and your family all the best.Best regardsMiramare Guest Relations Team

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