Pine Beach Belek

Recent Reviews: 3070

• User:akmaralorazaly

  Trip type: Family

  Lack of reception training

  30 May 2026

  Guy at the checkout at reception ruined the experience. Otherwise decent clean hotel with friendly waiters and cleaners and entertainment. Hopefully the reception staff gets appropriate training Guest Relations Pine Beach Belek, Müşteri Hizmetleri / Ön Büro at Pine Beach Belek, responded to this review Dear Guest,Thank you for taking the time to share your feedback regarding your stay at Pine Beach Belek.We are pleased to hear that you found our hotel clean and decent, and that you appreciated the friendliness of our waiters, housekeeping team, and entertainment staff. Your positive comments are truly valued.At the same time, we are very sorry to learn about your experience at the reception during check-out. Please accept our sincere apologies for the inconvenience caused. This is certainly not the level of service we aim to provide. Your feedback has been shared with the relevant department in order to review the situation and ensure that appropriate training and improvements are implemented.We appreciate your constructive comments, as they help us improve our service quality. We hope to have the opportunity to welcome you again and provide you with a much better overall experience.Kind regards,CRM DepartmentPine Beach Belek

  Read more

• User:Josh J

  Trip type: Family

  Dinesh the chef

  27 May 2026

  Here atm . Arrived last night at 2am. No food was available but the guy at reception gave us a takeaway box each containing a baguette .drink , muffin and banana so was ok . Most of the staff are helpful but came across a few that weren’t that helpful and didn’t know much about local area ! Overall nice and clean hotel . Very big . Private beach area with sunbeds and umbrella.few shops on site so try and make sure you have got everything on your holiday to buy list as there’s nothing outside the hotel. Food is okay , standard all inclusive items but today surprisingly found another area we’re Mr Dinesh suprised us with Indian food. Wow must this must have been the only all inclusive hotel I have been to were I’ve seen Indian food with an Indian chef. I think the Hotel should promote this better as the food was on point !!!! Well done to Dinesh the chef !!! Overall not a bad place !!! Guest Relations Pine Beach Belek, Müşteri Hizmetleri / Ön Büro at Pine Beach Belek, responded to this review Dear Guest,Thank you very much for taking the time to share your detailed feedback about your stay at Pine Beach Belek. We are pleased to hear that you found our hotel clean, large, and overall enjoyable, and that our private beach and facilities met your expectations.We are also glad that our team was able to assist you upon your late-night arrival and provide you with a welcome takeaway package. Your comments regarding the helpfulness of our staff and your overall experience have been noted.It is especially rewarding to read your kind words about Chef Dinesh and the Indian cuisine experience. We are delighted that you enjoyed it so much. Your suggestion regarding better promotion of this culinary offering has been forwarded to the relevant department for evaluation.We also appreciate your constructive remarks, as they help us improve our service quality and guest experience continuously.We hope to have the pleasure of welcoming you again to Pine Beach Belek for an even better stay in the future.Best regards,CRM DepartmentPine Beach Belek

  Read more

• User:janinewonderwoman

  Trip type: Couples

  Nice

  19 May 2026

  Just returned from a lovely stay at pine beach.Overall had a lovely stay the grounds were beautiful rooms in the main building were gorgeous.The bungalows need updating, we were moved from bottom floor bungalow due to ants ( moved very fast and efficiently which was great) Food was hit and miss spent a week on chips and pizza really ( but I am fussy) Drinks really good! Location good taxi in and out of Belek was €10 and hotel staff organise this.Entertainment was good.Beach was lovely partner enjoyed the volleyball.Negative points, this hotel really didn’t have many English staying the staff also struggled to understand requests or even a conversation. The bar staff also seemed to favour others over us. We didn’t really find anything to do in the hotel other than lounge/ ping pong/ visits to the beach. The water park was great!!Cleaning in rooms also good. No tourist tax which was a plus!!Massive thanks to gabe on the entertainment team he was always so friendly and welcoming and was doing a great job! After staying in other hotels in Belek I wouldn’t rate this hotel a 5* but still had a great time away! . Ayhan SERT, Müşteri Hizmetleri / Ön Büro at Pine Beach Belek, responded to this review Dear Guest,Thank you very much for sharing your detailed feedback following your stay at Pine Beach Belek.We are pleased to hear that you had an overall lovely holiday and that you appreciated our beautiful grounds, main building rooms, drinks, beach, water park, room cleaning and entertainment programme. We are also glad that your room change request was handled quickly and efficiently by our team.Your kind words about Gabe from our entertainment team are truly appreciated. We will gladly share your thanks with him, as such feedback is a valuable motivation for our colleagues.At the same time, we have carefully noted your comments regarding the bungalow rooms, food experience, communication challenges and service perception at the bars. Guest feedback is an important part of our continuous improvement process, and your observations will be shared with the relevant departments for evaluation.We are happy to know that despite some points for improvement, you still had a great time with us. We hope to have the opportunity to welcome you again and provide you with an even better Pine Beach Belek experience.Best regards,Pine Beach Belek CRM Team

  Read more

• User:Маргарита Ф

  Trip type: Family

  Super professional team, nice rooms and good territory

  05 May 2026

  Had a family vacation in Pine beach on spring holidays! Most of all, loved all the staff team: Kemal and Altynay from the reseption desc helped a lot with earlier accommodation and arrival and later check out that gave us comfort, Albina and Tanya from the kids club were super friendly and attentive towards kids and also Daniil from the coffee shop and all the restaurant staff were wonderful! Guest Relations Pine Beach Belek, Müşteri Hizmetleri / Ön Büro at Pine Beach Belek, responded to this review Dear Guest,Thank you very much for your wonderful review and for choosing Pine Beach Belek for your family vacation. We are truly delighted to hear that you enjoyed your stay and appreciated our rooms, hotel territory, and especially the professionalism of our team.Your kind words about Kemal and Altynay from the reception team, Albina and Tanya from the kids club, Daniil from the coffee shop, and all our restaurant staff mean a lot to us. We will gladly share your compliments with the entire team.It is always our greatest reward to know that our guests leave with beautiful memories and comfort throughout their stay.We look forward to welcoming you and your family again at Pine Beach Belek.Kind regards,CRM DepartmanPine Beach Belek

  Read more

• User:Iryna M

  Trip type: Family

  A wonderful vacation

  27 Mar 2026

  We are currently staying at this wonderful hotel and can already say — we really don’t want to leave. The atmosphere here is incredible, and much of the credit goes to the amazing animation team led by Mr. Eray and his deputy Mr. Juma. They create a great mood from morning till evening — always sincere, attentive, and friendly. With them, you truly feel like a valued guest.We would also like to give a special mention to Yulia, the trainer — she is absolutely amazing! My friend and I attend aqua aerobics every day with great pleasure. It’s not just a workout, but a real joy: full of energy, positivity, lightness, and a great mood for the whole day.We would also like to thank all the hotel staff — you can really feel that everything is done with care and heart. The restaurant offers delicious and разнообразный food, and the service is at a high level. Room cleaning is also excellent — everything is clean, neat, and thoughtfully maintained.Everything here is truly made with love, and you can feel it in every detail. We are still here, but we already know for sure — we will definitely come back again ❤️ Guest Relations Pine Beach Belek, Müşteri Hizmetleri / Ön Büro at Pine Beach Belek, responded to this review Dear İryna, Thank you very much for your wonderful and detailed review. We are delighted to hear that your stay at our hotel has been so enjoyable and that the atmosphere, service, and attention of our team made such a positive impression on you.Eray and his deputy Juma from the animation team will be thrilled to hear your kind words — we will be sure to share your compliments with them. It’s fantastic that Yulia’s aqua aerobics sessions brought you both so much energy, positivity, and joy every day.We are also very happy to hear that you appreciated our restaurant, the cleanliness and comfort of your room, and the heartfelt service from all our staff. Your recognition of the care and love we put into every detail means a lot to us.We can’t wait to welcome you back — knowing that you already plan to return is the best reward for our team.With warm regards,CRM Departman Pine Beach Belek

  Read more