Senza Grand Santana Hotel

Recent Reviews: 1951

• User: Mojgan R

  Trip type: Couples

  I do not recommend this hotel.??

  Do not choose this hotel at all. It is not worth the money The food was very bad, the chicken was undercooked and tasteless, and instead of meat they used liver. The dishes were dirty and greasy. The rooms were very old, the mattresses and pillows were soft and old, which were not comfortable at all. It is not worth the money at all and is only three stars.?? Senza Garden Holiday Club Hotel, Mü… Read moreDo not choose this hotel at all. It is not worth the money The food was very bad, the chicken was undercooked and tasteless, and instead of meat they used liver. The dishes were dirty and greasy. The rooms were very old, the mattresses and pillows were soft an… Read more

• User: William J

  Trip type: Couples

  Lots of additional charges

  when arriving informed no Wifi at all unless you pay for it individual each , Safe also need to pay for . On your last day at 12pm when checking out your wrist band is cut off no more food or drinks unless you pay for late check out 10 euros an hour . definitely not 5 Star 3 max room was infested with ants , spoke to love holidays REP said he would look into it never heard back from him .We did ma… Read morewhen arriving informed no Wifi at all unless you pay for it individual each , Safe also need to pay for . On your last day at 12pm when checking out your wrist band is cut off no more food or drinks unless you pay for late check out 10 euros an hour . definite… Read more

• User: ola m

  Trip type: Couples

  worst hotel in the turkey

  all bad no more senza if u have respect to yourself dont come Senza Garden Holiday Club Hotel, Müsteri Hizmetleri / Ön Büro at Senza Grand Santana Hotel, responded to this review Dear Guest,Thank you for sharing your feedback. If you had contacted our Reception or Guest Relations team during your stay, we would have been happy to check the matter and assist you. We will take your feedback int… Read moreall bad no more senza if u have respect to yourself dont come Senza Garden Holiday Club Hotel, Müsteri Hizmetleri / Ön Büro at Senza Grand Santana Hotel, responded to this review Dear Guest,Thank you for sharing your feedback. If you had contacted our Rec… Read more

• User: R B

  Trip type: Family

  Worst hotel ever

  Arrived at hotelTo find out that no rooms be given though booked beforehand all inclusive. The receptionist cant even speak English and so rude. This hotel very un cleanDoesn't look 5 star hotel at all. Senza Garden Holiday Club Hotel, Müsteri Hizmetleri / Ön Büro at Senza Grand Santana Hotel, responded to this review Dear Guest,First of all, we are sorry to hear that your experience did not… Read moreArrived at hotelTo find out that no rooms be given though booked beforehand all inclusive. The receptionist cant even speak English and so rude. This hotel very un cleanDoesn't look 5 star hotel at all. Senza Garden Holiday Club Hotel, Müsteri Hizmetleri /… Read more

• User: Du D

  Trip type: Family

  Bad experience

  Hi. I have bad experience on this hotel. Definitely not 5 star. We was there yearly that check in time. We waiting around 10 hours. When we asked about the room. They tell us is not ready. Around 3pm. They told us they don't have more space. After they send us in different hotel like 4 stars. Again not 4 stars Senza Sunset Beach. Here the room are in very bad condition. 4 people in double room. Ne… Read moreHi. I have bad experience on this hotel. Definitely not 5 star. We was there yearly that check in time. We waiting around 10 hours. When we asked about the room. They tell us is not ready. Around 3pm. They told us they don't have more space. After they send us… Read more