Serenis Hotel

Recent Reviews: 887

• User: Adrian W

  Trip type: Family

  Terrible hotel don't book or you will regret. Unless your kids love pools

  I would be giving this hotel a 1 star if it wasn’t for the great pools.The hotel is in a poor condition. Imagine a 5-star perfect hotel that hasn’t been maintained for 3 years and this is it. Look for the broken chandelier in entrance when first walking into the hotel! Holes in walls and various stains and damage around.Note on check in they charge a deposit for another key card. Overrun hotel not… Read moreI would be giving this hotel a 1 star if it wasn’t for the great pools.The hotel is in a poor condition. Imagine a 5-star perfect hotel that hasn’t been maintained for 3 years and this is it. Look for the broken chandelier in entrance when first walking into t… Read more

• User: Alina A

  Trip type: Friends getaway

  Disappointed

  A Disappointing Experience Due to the Staff’s AttitudeWe stayed at Serenis Hotel in Antalya for 7 nights, and unfortunately, we left with a very disappointing impression.First of all, we were not particularly satisfied with the variety of the food. The food was acceptable, but considering the hotel’s level and the price we paid for our stay, we expected more variety. However, this was not the main… Read moreA Disappointing Experience Due to the Staff’s AttitudeWe stayed at Serenis Hotel in Antalya for 7 nights, and unfortunately, we left with a very disappointing impression.First of all, we were not particularly satisfied with the variety of the food. The food wa… Read more

• User: Jemma B

  Trip type: Family

  5starmyarse

  We got to this hotel that we booked 2 rooms in the hotel… opon arrival we got told they haven’t the rooms for us so we could have a villa at other end of the hotel or a family room but if we pick family room they’d have to move us in 3days…. As you all know you don’t want to be moved in middle of your holiday. We agreed to see villa, but just after being let inside me and my daughters wasn’t happy… Read moreWe got to this hotel that we booked 2 rooms in the hotel… opon arrival we got told they haven’t the rooms for us so we could have a villa at other end of the hotel or a family room but if we pick family room they’d have to move us in 3days…. As you all know yo… Read more

• User: Clare H

  Trip type: Family

  Great last minute get for myself and my 7 year old.

  We are on day 3 of our 7 night stay at Serenis...I can honestly say for the price we paid i am very satisfied with this hotel. Our room is clean, beds are comfortable. Aircon and kettle works fine. I tip the maid everyday and she cleans our room beautifully and restocks mini bar everyday with water. The food is good, plenty of choice. I have managed to find a quiet spot to sit by the pool every da… Read moreWe are on day 3 of our 7 night stay at Serenis...I can honestly say for the price we paid i am very satisfied with this hotel. Our room is clean, beds are comfortable. Aircon and kettle works fine. I tip the maid everyday and she cleans our room beautifully an… Read more

• User: Mav F

  Trip type: Family

  Very bad hotel, should be 2star not 5 stat

  Disappointing 5-Star Hotel Stay: Poor Room Allocation and Unprofessional ServiceOur stay at this hotel was extremely disappointing and fell far below the standards we expected from a property advertised as a 5-star hotel.We booked a family room to accommodate five people—my husband, our two children, my sister, and me. However, when we arrived, we were given two separate rooms, one on the 3rd floo… Read moreDisappointing 5-Star Hotel Stay: Poor Room Allocation and Unprofessional ServiceOur stay at this hotel was extremely disappointing and fell far below the standards we expected from a property advertised as a 5-star hotel.We booked a family room to accommodate… Read more