Azure By Yelken

Recent Reviews: 58

• User:Fazel G

  Trip type: Family

  Families with kid superstar

  31 May 2026

  Nice place if you have kids, location is very beautiful and scenic see views, cleanliness was very good, noise was moderate to low and service was very good

• User:Джемал Т

  Trip type: Friends getaway

  Good

  30 May 2026

  The hotel was beautiful. The waitres and chefs were wonderful. Especially the restaurant chef Mr. Kerem, and the pizza chef Mr. İsmail, were excellent. Thank you for their friendly service.

• User:Йордан Е

  Trip type: Friends getaway

  Good

  30 May 2026

  Snack restaurant Mrs ismail and Chef Cagri șef and kerem şef

• User:özlem ç

  Trip type: Couples

  Outstanding Dining Experience at Güverte Restaurant ⭐⭐⭐⭐⭐

  28 May 2026

  We recently stayed at Azure by Yelken Hotel and had the pleasure of dining at the Güverte À La Carte Restaurant. The entire experience exceeded our expectations. The food was exceptionally delicious, the presentation was impressive, and the overall service reflected a truly premium standard.A special thank you to Halit, who provided outstanding service throughout the evening. His professionalism, attentiveness, and warm, friendly attitude made our dining experience even more enjoyable. He genuinely made us feel welcomed and valued as guests.We would like to thank the entire team for their hospitality and excellent service. We highly recommend Güverte Restaurant to anyone looking for a high-quality dining experience during their stay. We look forward to visiting again. ⭐⭐⭐⭐⭐ Azure By Yelken Hotel, Müşteri Hizmetleri / Ön Büro at Azure By Yelken Hotel, responded to this review Dear Guest,First of all, thank you for choosing Azure by Yelken Hotel and for sharing your valuable experience with us.We are extremely pleased that your time at our Deck À La Carte Restaurant exceeded your expectations and that you were satisfied with the taste, presentation, and quality of our food and service. Receiving such positive feedback is our greatest motivation for our efforts to provide our guests with unforgettable gastronomic experiences.We would especially like to thank you for your kind words to Mr. Halit. We are very pleased that he provided you with a pleasant evening with his professionalism, hospitality, and sincere approach. Your kind comments will certainly be shared with him and our entire team.Your recommendation of our Deck Restaurant and your indication that you are considering visiting us again is very valuable to us. We will be delighted to welcome you again soon.Best Regards,Guest Relations

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• User:Wioola123

  Trip type: Family

  Disappointed with the cleanliness standards

  17 May 2026

  Our stay at Azure by Yelken involved 5 adults and a 15-month-old child. Overall, the experience was mixed — the hotel has some very strong points, but unfortunately also several serious issues, mainly regarding cleanliness and room standards.Upon check-in, we were given rooms on the top (3rd) floor, and the condition of the rooms was honestly shocking. They appeared to still be under renovation rather than newly renovated. There was construction dust everywhere, styrofoam pieces on the floor, equipment wrapped in foil, and visible plaster and renovation residue throughout the rooms. The conditions were simply not suitable for guests to stay in.Although the rooms were recently renovated, the work was done very carelessly. Water leaked from the shower due to poor drainage and incorrectly installed shower screens. The hot water from the sink was brown. Ventilation systems were covered in thick dust, the air conditioning did not work, and the new TVs were not configured. There was initially no internet access, and even the refrigerators, telephones, and safes were not functioning until we complained directly to the hotel manager.We specifically chose this hotel because it advertised facilities for small children, yet there was no baby cot prepared despite our request. The cot was only delivered on the second day after asking approximately five times.The rooms were later cleaned, but unfortunately the cleaning quality was extremely poor — perhaps 2/10. It looked like only the middle of the room had been cleaned while the rest was ignored. Hallways throughout the hotel were also dirty, covered with plaster dust and renovation marks. Even after cleaning attempts, the dirt remained visible on floors and skirting boards. We had to ask for duvets, and after 2 days cleaning service brought two of them, new, packed in foil and toss it on the bed. Without bed linen. We had to ask about it the next day. Unacceptable in every other hotel we’ve been to. Honestly, this standard of cleanliness would be unacceptable in many European hotels.Poor cleanliness stayed the same through all our 10 day stay. On the second day of our stay, the ants invided our rooms. Cleaning staff didn’t do anything about it. Dead ants which we got rid off ourselves, stayed on the room floor til the 10th day. Unbelievable. On the positive side, the food in every restaurant was excellent. There was a wide variety of tasty meals and everyone could easily find something to enjoy. The alcohol served in the bars was original and high quality, and most cocktails were very good, although occasionally some drinks were poorly prepared and impossible to drink. On several occasions I had to ask for replacements.The hotel staff were one of the biggest positives of this stay — very helpful, polite, and professional, especially considering that most employees were very young. Restaurant service was outstanding, particularly waiter Kerem, who was exceptionally professional, cultured, and attentive. Dining with his service was genuinely a pleasure! The hotel itself is quiet and relaxing, which is a big advantage for people looking for a peaceful holiday. Facilities are generally good, and the children’s animations were enjoyable. The animation team was friendly, smiling, and not overly pushy. However, guests looking for evening shows or bigger attractions may be disappointed, as there is not much entertainment available.Public toilets throughout the hotel were unfortunately dirty and often smelled unpleasant. The outdoor pool was reasonably clean, although the water was very cold in May. The indoor pools smelled extremely strongly of chlorine, and even the heated water entering the pool appeared brown at times — something I genuinely regret not recording.Overall, our impression of the hotel is moderately positive mainly because of the excellent food and hardworking staff, who clearly do everything they can to satisfy guests. However, due to the poor cleanliness standards and unfinished renovation issues, we would not return to this hotel and would not recommend it to guests from Poland, especially considering the relatively high price of the holiday compared to the actual hotel standard.This hotel has potential, but management seriously needs to improve cleanliness control and room preparation standards before welcoming guests. The level of cleanliness may not meet the expectations of many Polish guests, as people from Poland generally tend to expect a higher standard of cleanliness in hotels Azure By Yelken Hotel, Müşteri Hizmetleri / Ön Büro at Azure By Yelken Hotel, responded to this review Dear Valued Guest,First of all, thank you for sharing your negative experiences during your stay in such detail. Your feedback is extremely important to us, and all issues have been carefully shared with our relevant departments.We would like to express our regret for your dissatisfaction regarding room cleaning, the post-renovation preparation process, technical malfunctions (air conditioning, water, internet, equipment), the delay in your request for a baby cot, and hygiene standards. We will meticulously conduct the necessary checks and make improvements to ensure that such situations do not negatively impact the guest experience.However, we are pleased to hear your positive feedback regarding the quality of our food, beverages, and the overall attentiveness of our team. We will convey your kind words, especially regarding Mr. Kerem and all our team members, to them.Despite the inconveniences you experienced, sharing your thoughts is very valuable to us in terms of improving our service quality. We hope to welcome you again in the future and provide you with an even better experience.Best Regards,Guest Relations

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