Mandarin Apart Hotel

Recent Reviews: 822

• User:Chairna J

  Trip type: Family

  Lovely hotel ruined by safety risks, boring food, no cocktails, and no real entertainment.

  30 Sept 2025

  We stayed at this hotel recently and while the property itself is lovely and the staff were generally friendly, there were some serious issues that impacted our stay. The balcony railing in our second-floor room was loose and broken — a major safety concern as we had a young child with us. Despite reporting this to the hotel, nothing was done, which left us anxious and unable to use the balcony.The food became very repetitive after a few days, and while the booking advertised cocktails, staff were only able to serve basic alcoholic drinks and did not know how to make cocktails. In addition, there was no real entertainment provided — only music played through a stereo, which quickly became repetitive and disappointing.Overall, the hotel has potential and a nice atmosphere, but these safety and service issues really need addressing before we would consider returning.

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• User:Doko D

  Trip type: Couples

  Very dirty rooms with old and cheap furnitures

  30 Sept 2025

  Please stay away from this -5* resort! Been going 3 times to reception to complain and the last time I ask to speak to manager. The guy said you can speak to me. After show him pictures and tell him that the housekeeping coming just to leave new towels he asked me what do you want me to do! All I’m going to do is just upload pictures and say nothing more!

• User:Medeea T

  Trip type: Couples

  Definitely not 5 stars resort

  25 Sept 2025

  The food was very good, but the rooms were extremely dirty — the bedding didn’t seem clean and the bathroom was not properly cleaned. Because of this, I don’t think the hotel deserves 5 stars.

• User:Morteza T

  Trip type: Family

  Nice

  23 Sept 2025

  A nice and relaxing hotel with a great atmosphere, clean pools, and very, very delicious food.The staff was very polite and the hotel had beautiful surroundings and plants.

• User:Margarira F

  Trip type: Family

  Being sold a lie definitely not 5 *

  08 Sept 2025

  This was a horrible experience definitely not 5 star I was there from Aug 18th till the 25th * the room wasn’t cleaned we got there and there was clothes still in the closet * fridge was dirty and had food in it still * kettle was full of limescale * ants all over the sides * the beds mattresses where stained with god knows what and pillows smelt like sweat and armpits * no WiFi unless we was in the lobby * life gard was on his phone all the time to the point my son ended up in hospital with stitches cos he wasnt moving people out the way before other came down the slide *music was discussing play list wasn’t family friendly the N word was in most tracks * staff wasn’t professional when it come to teens in swim were * food there definitely wasn’t much choice * the sun beds was mostly broken every morning I sore dirty glasses fag butts and bottles by the pool side * bad smell going to the pool side I could go on but this is definitely not 5* more like 3 I’ve never felt so let down by a hotel with such good reviews I wouldn’t recommend going here if you want 5 star treatment

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