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Dinler Hotels Urgup

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Dinler Hotels Urgup

locationNevsehir, Cappadocia

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About Dinler Hotels UrgupAbout Dinler Hotels Urgup

Location

This hotel is located right in the heart of Ürgüp.

Facility

The friendly staff at the reception desk in the lobby are happy to answer any questions. Amenities include a baggage storage service and a safe. Wireless internet access is provided in public areas. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. The hotel has wheelchair-accessible facilities and a lift. There are a number of shops as well. The grounds of the hotel feature a playground and a lovely garden. Additional amenities include a TV room and a library. Guests arriving by car can park their vehicles in the garage or in the car park (no extra charge). Further services and facilities include a 24-hour security service, a babysitting service, a childcare service, a car hire service, a transfer service, room service, a laundry service, a hairdresser, a coin-operated laundry and a hotel shuttle bus. Complimentary newspapers are available. The business centre is on hand for guests' business requirements and provides a fax machine.

Rooms

Air conditioning and central heating ensure that rooms maintain comfortable temperatures. In some rooms, a terrace provides additional space for relaxation. Separate bedrooms are available. Extra beds can be requested. A safe, a minibar and a desk are also available. Guests will also find a tea/coffee station included among the standard features. Other features include a telephone, a TV, a radio and WiFi (no extra charge). Slippers are included. Bathrooms are equipped with a shower and a bathtub, as well as a hairdryer. As an extra convenience, bathrooms provide cosmetic products. Guests can also book wheelchair-friendly rooms with wheelchair-accessible bathrooms. The hotel has non-smoking rooms.

Sport

The pool complex ensures comfortable swimming with its indoor and outdoor pools and pleasantly heated water. Children can enjoy a special swimming area just for them. Guests can treat themselves to refreshing drinks at the poolside snack bar and a relaxing soak in the hot tub. A short break or an entire afternoon on the sun terrace, which features sun loungers and parasols, is time well spent. For guests who wish to keep active, volleyball, basketball and crazy golf are available. Sports enthusiasts are also offered a wide range of indoor activities, including a gym, table tennis, billiards, darts and aerobics. Various wellness options are available at the hotel, including a spa, a sauna, a hammam, a beauty salon and massage treatments. A dance club and a nightclub are also options for entertainment.

Meals

Dining facilities include a restaurant, a café and a bar. Half board can be booked. Breakfast and a comprehensive dinner buffet are served every day.

Payment

The hotel accepts the following credit cards: American Express, VISA and MasterCard.

Amenities at Dinler Hotels Urgup Amenities at Dinler Hotels Urgup

  • Facilities

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      Air conditioning

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      Bar(s)

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      Café

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      Car Park

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      Conference Room

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      Currency Exchange

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      Disability-friendly

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      Games room

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      Garage

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      Hairdresser

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      Hotel Safe

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      Laundry Facilities

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      Laundry Service

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      Lifts

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      Nightclub

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      Playground

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      Restaurant(s)

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      Room Service

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      Shops

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      Small supermarket

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      TV Room

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      Wifi

  • Hygiene

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      Contactless check-in/-out

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      Contactless payment

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      Enhanced cleaning programme

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      Hand sanitiser

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      Health checks on staff

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      Housekeeping only upon request

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      Hygiene training for staff

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      No high-touch furnishings

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      No high-touch furnishings in public areas

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      Packaged meals

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      Protective equipment for employees

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      Protective equipment for guests

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      Protective hygiene screens

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      Protective masks for guests

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      Sanitiser dispenser

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      Social distancing regulations

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      Time interval between room bookings

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      Use of commercially available disinfectants

  • Meals

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      Breakfast Buffet

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      Continental Breakfast

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      Evening Buffet

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      Half Board

  • Sport/Entertainment

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      Aerobics

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      Basketball

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      Billiards/Snooker

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      Children's Pool

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      Darts

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      Golf

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      Gym

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      Heated Pool(s)

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      Indoor Pool

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      Jacuzzi

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      Massage

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      Minigolf

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      Number of Pools

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      Outdoor Pool(s)

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      Parasols

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      Sauna

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      Steam bath

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      Sun loungers

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      Sun terrace

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      Table Tennis

LocationLocation

Map preview

Around this property:

Centre

1.5 km

User Rating & ReviewsUser Rating & Reviews

  • Valuerating
  • Roomsrating
  • Cleanlinessrating
  • Servicerating

Excellent

191

Very Good

247

Average

161

Poor

47

Terrible

32

Recent Reviews: 678

  • User:Scenic22513947915

    Trip type: Friends getaway

    Exceptional stay

    rating07 Apr 2026

    The Dinler Hotel is the first Five Star hotel in Urgup, Cappadocia. Our stay In Dinler Hotel was exceptional. The staff were very helpful. The view from the hotel was breath taking. Hotel Management, Genel Müdür at Dinler Hotels - Urgup, responded to this review Dear Valued Guest,Thank you very much for your kind words and your five-star rating.We are truly delighted to hear that your stay with us was exceptional and that you enjoyed the breathtaking views of Cappadocia. Your appreciation of our team’s helpfulness is especially meaningful, as we always strive to provide attentive and personalized service.Your feedback is a great motivation for all of us. We look forward to welcoming you again for another memorable stay.Best regards,Ugurhan SasmazGeneral Manager

  • User:Sagesen

    Trip type: Family

    A delicious stay

    rating28 Jan 2026

    We’ve been staying here for many years for both business and family trips, and it never disappoints. A well-established hotel that feels reliable and welcoming from the moment you arrive. The hotel has been renovated over time, yet the warm hospitality and truly excellent dinners have remained the same. Every visit feels like coming back home in Cappadocia. Highly recommended. Hotel Management, Genel Müdür at Dinler Hotels - Urgup, responded to this review Dear Mrs. Sagesen,Thank you very much for your kind and thoughtful words, and for the trust you’ve placed in us over the years.It means a great deal to us that you continue to choose our hotel for both business and family visits. Your appreciation of the consistent hospitality and the quality of our dinners — even as our facilities evolve — truly warms our hearts. Creating that “home away from home” feeling in Cappadocia has always been one of our priorities, and it’s incredibly rewarding to hear that it resonates with you.We look forward to welcoming you back again soon for many more memorable stays.Warm regards,Ugurhan SasmazGeneral Manager

  • User:Allan L

    Trip type: Couples

    Fancy place but not a good place to stay

    rating01 Sept 2025

    The desk staff were not helpful, no, they were rude when I asked for directions on how to find a pharmacy. The glasses in the bathroom were filthyThe dinner was a buffet, but water was extra Hotel Management, Genel Müdür at Dinler Hotels - Urgup, responded to this review Dear Mr. Allan,Thank you for taking the time to share your experience, even if it saddens us to read that we could not meet your expectations.We were especially concerned to see your review while you were still staying at the hotel. As soon as we became aware of your concerns, a member of our management team reached out in person to better understand the situation and offer assistance. Please know that we took your feedback seriously and tried our best to support you during your stay.We sincerely apologize for the inconvenience you experienced, particularly regarding the behavior at the front desk and the condition of the bathroom glasses. These do not reflect the standards we aim to uphold, and your comments have been shared with the relevant departments for immediate evaluation.Thank you again for bringing this to our attention. We hope there may be an opportunity in the future to offer you a more positive experience.Best regards,Ugurhan SasmazGeneral Manager

  • User:HomoAntecessor

    Trip type: Friends getaway

    Nice place to stay some days and to relax

    rating12 Aug 2025

    I enjoyed very much my stay in the hotel together with my friends. Food and accomodation were super. It was a point of departure for our touristic visits in the region. Hotel Management, Genel Müdür at Dinler Hotels - Urgup, responded to this review Dear Valued Guest,Thank you very much for your kind review and the excellent rating.We are delighted to hear that you and your friends enjoyed your stay with us, and that both the food and accommodation met your expectations. It’s also great to know that our hotel served as a comfortable starting point for exploring the beautiful Cappadocia region.We hope to welcome you again in the future for another relaxing stay.Best regards,Ugurhan SasmazGeneral Manager

  • User:Keep O

    Trip type: Solo travel

    Sleep in your car before you sleep here

    rating27 May 2025

    Room, small outdated beds, tremendously uncomfortable, and the buffet is awful Their house wine is not good. You don’t get a choice for another wine unless you order a bottle the orange juice was actually I think orange drink. The coffee was burnt. It’s probably one of the worst hotels I’ve been to. Ugurhan Sasmaz, Genel Müdür at Dinler Hotels - Urgup, responded to this review Dear Guest,We are truly sorry to hear that your experience did not meet your expectations.Your comments regarding the room comfort, food quality, and beverage options have been carefully noted. While it is disappointing to learn that we could not provide the level of service and experience we strive for, your feedback is extremely valuable to us in identifying areas that require improvement.We sincerely regret that your stay fell short of the standards we aim to uphold, and we hope we may have an opportunity in the future to restore your confidence in us.Best regards,Ugurhan SasmazGeneral Manager

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