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Ibis Kayseri

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Ibis Kayseri

locationKayseri, Cappadocia

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About Ibis KayseriAbout Ibis Kayseri

Location

The hotel is located approximately 2 km from the city centre, where guests will find restaurants, bars and shopping. The Kadir Has Museum is around 3 km away. Links to the public transport are located directly in front of the hotel. The Chamber of Commerce is next door to the hotel. Erciyes ski resort is 15 km away, while Cappadocia is around 50 km away and Nevsehir some 60 km away. The property is around 3.5 km from Kayseri Airport.

Facility

The hotel has 160 double rooms, which are located on 9 storeys and are reachable by lift. Guests are warmly welcomed by English-speaking staff at the 24-hour reception desk in the lobby. Check-in/check-out service is available round the clock. Amenities include a baggage storage service, safe, currency exchange service and cash machine. Wireless internet access (for a fee) allows guests to stay connected while on holiday. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. Wheelchair-accessible facilities are available. Souvenirs can be purchased at the gift shop. A garden provides extra space for rest and relaxation in the open air. Additional facilities include a TV room. Guests arriving by car can park their vehicles in the garage or in the car park. Further services and facilities include a 24-hour security service, a car hire service, medical assistance, room service, an alarm call service, a laundry service, a coin-operated laundry and a hotel shuttle bus. Complimentary newspapers are available. The business centre is on hand for guests' business requirements and provides a fax machine.

Rooms

Air conditioning and individually adjustable heating ensure that rooms maintain comfortable temperatures. Most of rooms include a balcony or terrace as a standard feature. All rooms are carpeted and include a double bed. Extra beds can be requested. A safe, a minibar and a desk are also available. Additional features include a refrigerator and a tea/coffee station. An ironing set is provided for guests' convenience. A direct dial telephone, a television with satellite/cable channels and WiFi (no extra charge) are provided as well. Slippers are included. Bathrooms are equipped with a shower and a bathtub, as well as a hairdryer. As a special feature, bathrooms are also stocked with cosmetic products and a selection of towels. Guests can also book wheelchair-friendly rooms with wheelchair-accessible bathrooms. The hotel has family rooms and non-smoking rooms.

Sport

There are many ways to relax or stay active at the hotel, including cycling/mountain biking, crazy golf, golf, horse riding, skiing and hiking. Activity coordinators organise an entertainment programme for adults and children.

Meals

Various dining options are available, including a restaurant, a breakfast room, a café and a bar. Bed and breakfast is offered as a catering option. A continental breakfast buffet and lunch are served every day. Diet meals and children's meals can be prepared on request. The hotel also offers special catering options.

Payment

The following credit cards are accepted: American Express, VISA, Diners Club and MasterCard.

Amenities at Ibis Kayseri Amenities at Ibis Kayseri

  • Facilities

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      24-hour check-in

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      24-hour reception

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      Air conditioning

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      Bar(s)

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      Café

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      Car Park

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      Disability-friendly

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      Garage

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      Hotel Safe

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      Laundry Facilities

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      Laundry Service

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      Lifts

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      Medical Assistance

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      Pets

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      Restaurant(s)

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      Room Service

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      TV Room

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      Wifi

  • Hygiene

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      ALLSAFE (Accor/Bureau Veritas)

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      Contactless payment

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      Enhanced cleaning programme

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      Hand sanitiser

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      Health checks on staff

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      No high-touch furnishings

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      No high-touch furnishings in public areas

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      Protective equipment for employees

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      Protective equipment for guests

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      Protective hygiene screens

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      Protective masks for guests

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      Social distancing regulations

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      Use of commercially available disinfectants

  • Meals

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      Breakfast Buffet

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      Continental Breakfast

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      Special Diet

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      Special Offers

  • Sport/Entertainment

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      Cycling/Mountain Biking

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      Horse Riding

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      Minigolf

LocationLocation

Map preview

Around this property:

Train Station

1 km

City Centre

2 km

User Rating & ReviewsUser Rating & Reviews

  • Valuerating
  • Roomsrating
  • Cleanlinessrating
  • Servicerating

Excellent

322

Very Good

156

Average

53

Poor

15

Terrible

16

Recent Reviews: 562

  • User:YazarGezer

    Trip type: Business

    Ibis hotels budget oriented basics

    rating10 Jan 2024

    It s really good if you know what to expect from ibis hotels. What you should expect; a small room, ok clean, no luxury, a bit far from city, no roof bar or fancy restaurant, a good( better than a well known 5 star hotel i stayed recently) breakfast, budgetory prices. Good for short stay Nedim BAHAR, General Manager at ibis Kayseri, responded to this review Dear Guest,We thank you for staying at our hotel and the for time taken to share your comment.Your feedback is extremely valuable to us as it helps us improve the quality of our services to better meet your needs.We hope we will have the pleasure of welcoming you again soon in ibis Hotel Kayseri .Sincerely Yours,Hotel Management

  • User:Swaroop S

    Trip type:

    Terrible

    rating03 May 2023

    This is a terrible room and nothing like The description. The room is extremely hot , and I asked the reception and was told to leave the window open. The wifi is not working and he said he can't do anything. If i don't have wifi nor air conditioning why am I staying in a hotel when I can stay in a hotel or lodge. This is terrible. The receptionist said the manager is off and I cannot talk to anyone either. This is a SCAM HOTEL Nedim BAHAR, General Manager at ibis Kayseri, responded to this review Dear 294swaroops,Thank you for taking the time to tell us about your experience at the ibis Kayseri. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.Sincerely Yours,Hotel Management

  • User:Joe B

    Trip type: Friends getaway

    A good hotel

    rating07 Feb 2023

    Very well located at 4 km away from the active historical city center of kayseri city, the room was nice, clean and comfy, the reception staff were very helpful and helped us with our requests, the room service was very good, it was a good stay... Nedim BAHAR, General Manager at ibis Kayseri, responded to this review Dear Guest,We thank you for staying at our hotel and the for time taken to share your comment.Your feedback is extremely valuable to us as it helps us improve the quality of our services to better meet your needs.We hope we will have the pleasure of welcoming you again soon in ibis Hotel Kayseri .Sincerely Yours,Hotel Management

  • User:Philex121

    Trip type: Solo travel

    Simple Stay

    rating05 May 2022

    Easy to spot hotel and walking distance to attractions of Kayseri. Check in assisted by Sulenur from Novotel which is just next building. My next ibis Alsancak Izmir booked through reception Ummek’s phone as I tried with my mobile all in Turkish language as well the computer from Novotel can’t access the site. FnB staff Dilek very accommodating even we find it a bit challenging to communicate on what I would like to eat for dinner. Breakfast variety are good just to have more option for Vegetarian would be nice especially the egg always I found not suitable for Vegetarian. Taxi from Kayseri Airport cost around ₺50-55 depending however for ibis Kayseri to Airport shouldn’t be more than ₺50 even and make sure to get metered taxi. Nedim BAHAR, General Manager at ibis Kayseri, responded to this review Dear Philex121We thank you for staying at our hotel and the for time taken to share your comment.Your feedback is extremely valuable to us as it helps us improve the quality of our services to better meet your needs.We hope we will have the pleasure of welcoming you again soon in ibis Hotel Kayseri .Sincerely Yours,Hotel Management

  • User:aliaksuk

    Trip type: Business

    Very Good

    rating27 Apr 2022

    Thanks to the very nice hotel/restaurant crew. Dilek and ayşegül are the best 😃 The food was really nice and they took good care. The room was nice as well but could have been better ventilated. As mentioned before, the stuff is really friendly and helpful! Thanks again Nedim BAHAR, General Manager at ibis Kayseri, responded to this review Dear aliaksuk ,We thank you for staying at our hotel and the for time taken to share your comment.Your feedback is extremely valuable to us as it helps us improve the quality of our services to better meet your needs.We hope we will have the pleasure of welcoming you again soon in ibis Hotel Kayseri .Sincerely Yours,Hotel Management

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