Garcia Resort & Spa

Recent Reviews: 3892

• User:136sarahm

  Trip type: Family

  Avoid this hotel at all costs!!

  13 Oct 2026

  Had this been our first trip to Turkey we would never go back. This hotel has 5star rating but I would struggle to give it 2. Old and tatty and cleaners need to be taught how to clean. Staff on the whole uninterested in customers apart from the odd one or two. Food inedible and the ‘hot’ food was cold. As this is an all inclusive having to pay to eat out all the time plus taxis added up. A very disappointing holiday

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• User:Eleanor M

  Trip type: Friends getaway

  ********** Don't waste your money **********

  12 Oct 2026

  Jaymie Rigby i honestly hope you have a great holiday but we are just home over a week and what a disappointment honestly. Was my friends first time in Turkey and what a let down of a place for a first experience. Food was shocking in restaurant, catered for the hundreds of Chinese that arrived half way through our 10 days. Snack bar closed half the time too, even at that the food was cheap crap when it was opened. 2 nights of entertainment in 10. We read the reviews before and saw loads of negative ones with the odd positive one here and there and we were too late to change hotel so went with an open mind but wow what a waste of money. Been to Turkey about 20 times and this was the worst by far. Room was passable, the Spa spotless and amazing. Wouldn't go back if you paid me to.

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• User:Tinaandkirsty

  Trip type: Family

  AVOID

  09 Oct 2026

  Very disappointing stay – definitely not a 5-star resortUnfortunately, our stay at Garcia Resort & Spa was extremely disappointing. The hotel is advertised as a 5-star, all-inclusive, disability-friendly resort, but in our experience it fell far below these standards.The rooms and pool areas were dirty, housekeeping was inconsistent, and fresh towels were often missing. We regularly had to chase staff for basic necessities.We travelled with disabled children, including one with a heart condition, and expected a resort that would accommodate our family's needs. Instead, large Chinese tour groups regularly overcrowded the lifts, walkways and communal areas, making it extremely difficult to get around.The food court was particularly awful, with guests pushing past others, grabbing food and pushing our children aside. One of our children, who has autism and dyspraxia, became so distressed that he refused to leave our room. We ended up eating out despite paying for all-inclusive. When we raised concerns with staff about people taking over our table and moving our children's plates, the response was simply an apology, with no meaningful action.Even checking out was stressful. After repeatedly requesting a late check-out because of our children's disabilities, we were left waiting in reception for hours before our transfer, with further issues involving overcrowding and people refusing to move from our seats and belongings.Throughout the holiday, we felt that passing tour groups were prioritised over paying guests. The constant disruption, poor cleanliness and lack of consideration for our children's needs significantly affected our entire holiday.We have stayed in many hotels in Turkey and have never been this unhappy. In our opinion, this resort does not deserve a 5-star rating. We certainly would not return and would advise families, particularly those travelling with disabled children, to think carefully before booking.

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• User:Alison A

  Trip type: Couples

  Unsafe, unclean, and nowhere near 5-star — avoid if you value your health

  02 Oct 2026

  I don’t normally leave negative reviews, but this hotel was so far below acceptable standards that I feel obliged to warn others.After 22 hours of travel, we arrived at 23:30 and waited over 30 minutes to check in because staff couldn’t locate the night receptionist. When we were finally taken to our room (a paid upgrade to a jacuzzi room), we had to navigate around multiple piles of vomit on the walkway. It wasn’t just one patch — there were several piles spread along the route, clearly where an extremely intoxicated guest had walked and been sick repeatedly from the main hotel area all the way to a sun-lounger by the pool, where she was still lying, visibly drunk and ill. We had suitcases with us and it was impossible to avoid stepping around it. Shockingly, this was not cleaned overnight and was still there the next morning. This alone should have triggered immediate cleaning, but nothing was done.When we reached our room, things got worse. We walked into a strong sewage smell, filthy surfaces, black mouldy jacuzzi pillows, and a bathroom flooded by a leaking toilet. The room was genuinely unsafe.Once the night receptionist realised we weren’t blaming him personally, he visibly relaxed — which tells you a lot about how staff are treated by management. He privately admitted he wouldn’t stay in that room himself. We were told the hotel was “fully booked” and were advised to sleep with the patio doors open or sleep outside on the balcony sunbeds. We ended up sleeping in the bar area until morning.The next morning, the same receptionist told us an early checkout had occurred and kindly offered us the chance to use that room to shower before cleaners arrived. After 22 hours of travel and a night sleeping in a bar, we were placed in a used room just to wash. This is not 5-star service.Our “upgrade” room was cleaner in smell only. The door looked like it had been kicked in, the fridge was hot to the touch, the balcony was never cleaned, and the pool gate had bent bars and a missing panel to close off our balcony. Cleaning consisted of emptying bins, replacing towels, and folding the duvet. No actual cleaning took place. I had to borrow the cleaner’s mop to clean the floors myself, and my husband slipped and aggravated a knee injury.The restaurant was the worst part. Food was cold, repetitive, and poorly handled. We witnessed dropped utensils being placed back into food by a hotel guest, lids left open on heated dishes, and cross-contamination between meat and non-meat items. Staff presence was minimal. All six members of our group became ill whenever we ate at the buffet and ended up eating out most nights. This should never happen at an all-inclusive resort.Several staff members privately told us the hotel is “2-star at best” and that they are understaffed. Multiple guests said they had posted negative reviews and were called to reception and asked to remove them.Another major issue was the behaviour of certain large tour groups staying at the hotel. We repeatedly witnessed guests pushing ahead in queues, removing rope barriers before opening times to secure seats, taking photos of everything including other guests, and using utensils across multiple dishes, causing cross-contamination. Staff presence was minimal, and these behaviours were rarely challenged. Several guests told us they had been refused room changes because rooms were being “held back” for specific tour groups, and all football matches listed as part of the entertainment schedule were turned off at half-time because “some guests don’t like it.” This kind of preferential treatment is completely unacceptable in a hotel advertised as 5-star.The hotel advertises an à la carte restaurant. We never found it, and no-one we asked could direct us to it.This was not a holiday — it was a health and safety failure. Until major changes are made, I cannot recommend this hotel to anyone.

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• User:Charlotte W

  Trip type: Friends getaway

  The Turkish Faulty Towers

  02 Oct 2026