Jiva Beach Resort

Recent Reviews: 6419

• User:kerryroberts

  Trip type: Couples

  Mixed feelings

  13 Oct 2026

  I understand that guests return here annually or even several times in one year, yet for me it is a definite no. I cannot fault the staff—they work hard and exceed expectations. The hotel and facilities are spotless.The food is mixed: the Asian restaurant is lovely, while the buffet restaurant is acceptable but resembles a canteen in my view. The bars are excellent, especially the lagoon bar. At the beach bar the staff work hard, but the food is disappointing; they serve items from an air fryer. I had a fantastic time at the cabana and was well looked after. Guest relations were accommodating when contacted.The reasons I will not return involve some of the clientele. The conversations I heard while trying to relax by the quieter pool were shocking; a little respect for those seeking calm would help, as I do not need to listen to talk from across the area. Guests used FaceTime in the à la carte restaurant, essentially shouting at whoever they were speaking to. Guests smoked at the rooftop restaurant while others ate—this was not a pleasant experience and the food was not enjoyable. The Scottish male guest thought it acceptable to speak to me as if I were a piece of dirt by the quiet pool; when I moved my sun-lounger and made a polite comment to my partner, stating I did not want to be the shade, he replied rudely that he was only raising his parasol to apply sun cream. He was also rude to another guest a few days later when pool staff moved his parasol for them to use. He wore the black wristband and was a returning guest, so he clearly believed he had the right to be rude. Shame on you, Sir!I contacted guest relations before check-out to raise these concerns, and they offered a welcome gesture of a complimentary late check-out, which I appreciated. Go and enjoy the sunsets—they are simply beautiful. Jiva Beach, Müsteri Hizmetleri / Ön Büro at Jiva Beach Resort, responded to this review Dear Guest,Thank you for taking the time to share your detailed feedback about your stay at Jiva Beach Resort.We are pleased to know that you appreciated the dedication of our team, the cleanliness of our facilities, our bars, and your experiences at the Asian restaurant and cabana. Your kind words about our staff and Guest Relations team are especially valued.We also appreciate your honest observations regarding the dining experiences and the overall atmosphere in certain areas of the resort. We understand that every guest has different expectations when it comes to relaxation, comfort, and personal space. While interactions between guests can sometimes influence individual experiences, we always hope that everyone can enjoy their holiday in an atmosphere of mutual respect and consideration.Your comments regarding the dining options and the experiences you described have been carefully noted and will be shared with the relevant teams as part of our ongoing efforts to enhance the guest experience.We are glad that our Guest Relations team had the opportunity to assist you before your departure and that you were able to enjoy some memorable moments, particularly our beautiful sunsets.Although we regret that your overall experience did not fully meet your expectations, we sincerely appreciate your balanced feedback and wish you all the very best in your future travels.Kind regards, Gökhan SariGeneral Manager

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• User:Debbie W

  Trip type: Couples

  Incredible holiday

  11 Oct 2026

  Just returned from a 15 night stay at jiva. Was our 1st time to this hotel. I cannot put into words how wonderful it was from start to finish. The staff are unbelievable, it is all beautifully clean and the grounds are amazing.The choice of food is incredible and delicious. Ate at the roof top and bubon and both were incredible. We had some trouble being overcharged by a taxi one night we went to guest relations to report it and Bushra went above and beyond to sort it out. We got our money back thanks to her and can not thank her enough.Jiva you are amazing.Thank you Debbie and MarkPs bringing all the family here 2028 Jiva Beach, Müsteri Hizmetleri / Ön Büro at Jiva Beach Resort, responded to this review Dear GuestThank you so much for taking the time to share your wonderful feedback following your first stay at Jiva Beach Resort.We are absolutely delighted to hear that your 15-night holiday was such a memorable experience. It is fantastic to know that you enjoyed our facilities, beautifully maintained grounds, diverse dining options, and the warm hospitality of our team.We are especially pleased that Büsra from our Guest Relations team was able to assist you with the taxi issue. We will be sure to share your kind words with her, as she will be thrilled to know that her efforts made a positive difference to your holiday.Your decision to bring your whole family to Jiva Beach Resort in 2028 is the greatest compliment we could receive, and we are already looking forward to welcoming you all for another unforgettable stay.Until then, we wish you all the very best and thank you once again for choosing Jiva Beach Resort.Warm regards,Gökhan SariGeneral Manager

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• User:Danuta W

  Trip type: Family

  My gresy vacation

  10 Oct 2026

  This was pit seconda visit to Jiva Hotel. IT was a wonderful place for leisure, run and excellent cousine.1. Location- a beautiful seeting, expansive grounds, charming spots and plently of greenary are its key assets.2. Cousine- a true delight for good lovers.3. Rooms - comfortable, clean and tastefully.4. Service - characterized by perfectionism, gresy dedication and courtesy. 5. Atmosphere- understated elegancje and lucury. Jiva Beach, Müsteri Hizmetleri / Ön Büro at Jiva Beach Resort, responded to this review Dear Guest,Thank you so much for choosing Jiva Beach Resort once again and for taking the time to share your wonderful review.We are truly delighted to know that your second stay with us was just as enjoyable as your first. It is a pleasure to hear that you appreciated our beautiful location, delicious cuisine, comfortable and clean rooms, dedicated service, and the relaxing atmosphere that makes Jiva Beach Resort so special.Your kind words are a great source of motivation for our entire team, and we will be sure to share your compliments with everyone.We sincerely look forward to welcoming you back for your third stay and creating many more memorable holiday experiences together.Warm regards,Gökhan SariGeneral Manager

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• User:chezfijez

  Trip type: Couples

  Fantastic small hotel with fantastic staff

  10 Oct 2026

  Our 2nd visit to Jiva and it did not disappoint at all. Even when we arrived after a 4 hour delay in the uk , in the early hours of the morning, lukka lounge was open for a snack. We had a swim up room , with our own 2 padded sunlounges. Bubon à la carte restaurant is just amazing , wonderful food and service and worth splashing out on the New Zealand Sauvignon Blanc. The buffet restaurant is excellent with plenty of choice . Even though the hotel was full it never felt crowded there are so many different bars and places to go. Entertainment is fantastic from live bands to acrobats . The entertainment team are brilliant my husband joined in darts, ping pong and Boccia, I did the Pilates daily , Yasmin is an excellent teacher and made the classes enjoyable and informative, she helped my form so much. I could go on but just to mention Ramazzan , a waiter , friendly and efficient with a great sense of humour. And Sefika in the main restaurant. We had a wonderful relaxing holiday and will be back Jiva Beach, Müsteri Hizmetleri / Ön Büro at Jiva Beach Resort, responded to this review Dear Guest,Thank you so much for choosing Jiva Beach Resort for your second visit and for sharing such wonderful feedback with us! We are delighted to hear that your stay was just as enjoyable as you had hoped and that you had a relaxing and memorable holiday.It is lovely to know that you appreciated the comfort of your swim-up room, the variety of our dining options, and the exceptional food and service at Bubon à la carte restaurant. We are also pleased that Lukka Lounge was able to welcome you with a late-night snack after your delayed flight.Your kind words about our entertainment programme and activities mean a great deal to us. We are especially happy to hear that you enjoyed the daily Pilates classes with Yasmin and found her guidance both enjoyable and helpful. We will be sure to share your lovely comments with Yasmin, Ramazan and Sefika, who will be delighted to know that their friendliness, professionalism and warm hospitality helped make your holiday so special.Thank you once again for your loyalty and for taking the time to recognise our team members individually. It is always a pleasure to welcome you back, and we look forward to seeing you at Jiva Beach Resort again for many more wonderful holidays!Kind regards,General ManagerGökhan Sari

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• User:Sharron S

  Trip type: Couples

  Our fave hotel in Turkey

  09 Oct 2026

  We have been to Jiva beach hotel many times and it surpasses our expectations every time ! All The staff are excellent and we would like to give a special thank you to the Reception staff and Guest relations who ALWAYS go out of their way to accommodate any request you ask of them ! Nothing is any bother to them and I would not contemplate going anywhere else in Turkey . Thanks again for a wonderful holiday Jiva ! Jiva Beach, Müsteri Hizmetleri / Ön Büro at Jiva Beach Resort, responded to this review Dear Guests,Thank you so much for your wonderful review and for choosing Jiva Beach Resort time and time again.It is truly an honor to know that we continue to exceed your expectations with every visit. Your kind words about our Reception and Guest Relations teams mean a great deal to us, and we will be delighted to share your compliments with them.We sincerely appreciate your loyalty and look forward to welcoming you back for many more memorable holidays.Kind regards,Gökhan SariGeneral Manager

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