Alphonse

Recent Reviews: 64

• User:Ιωάννα Κ

  Trip type: Friends getaway

  WONDERFUL STAY❤️❤️

  30 Jan 2024

  We booked a room for 3 people, and we stayed at this hotel for 4 nights (6 January-10 January). What should we mention first? The excellent hospitality? How well kept is the hotel? The location? The stuff? When we arrived late at night we were greeted and welcomed at the front office by one very polite and kind gentleman, Mr. Tufan and he provided us with extremely helpful information regarding our stay and what we might do in the city. Our room was 201 and the room itself was very clean, comfortable, soundproof with a double bed and a single bed. We would love it to be more spacious, because we found it quite small for 3 people, but that wasn’t a big deal. Breakfast was included in the price, and we must say that it was worth it! Every morning we were greeted by some lovely and hardworking ladies that made sure nothing was missing in the buffet. The buffet had a wide variety of options and everything was delicious and warm. We were so satisfied with our breakfast, that we never got to eat outside. The housekeeping staff made sure our room was tidy almost every single day, changed our sheets, restocked our amenities, and when there were clothes lying around our room, they folded the clothes for us. We really appreciated that. One night we were out of water bottles, and we called reception if we could have some, and they came to our room and gave us some with no extra charge. We are so thankful for that! Also, the hotel itself was very clean. The location was absolutely great. The grand bazaar was 5 minutes walking, there was a tram and a metro nearby, so it was easy for us to use those means of transport without having to take a taxi. We had a late flight back to our country so when it was time for our check-out at 12 pm we asked to store our luggage in the storage room, and they also let us stay in the lobby area until it was time to go. Very hospitable of them. We would like to give a special thanks to the stuff, they were extremely helpful and nice, hardworking people who helped us with everything during our stay. And lastly we would like to give a special thanks to Mr. Tufan in the reception. He was very helpful with everything we needed, whether that was information or anything else to do with the hotel or the city. He was very kind and always greeted us with a smile! We would come back to the hotel? Definitely! Is 5 stars from us! Thank you for this great experience and hospitality.Joanna, Migerta, Paola❤️

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• User:J B

  Trip type: Family

  Great experience!

  05 Aug 2023

  Hotel staff were very pleasant and helpful. They helped us to exchange money and provided useful transport information. Zeyna (lobby staff) and Bahar (house keeping) in particular were very friendly and made our stay that much better. We had the breakfast buffet for the 5 days we stayed, it was great! There was a wide selection of savoury and sweet options. Definitely tasty and filling. Me and my family enjoyed our stay at the Alphonse very much.

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• User:Pauline I

  Trip type: Family

  Great Staff

  10 Jun 2023

  The staff at this hotel were amazing. Friendly, kind, fun, informative and made our four night in Istanbul very special. Our room was basic. It was cleaned every day and the shower was excellent. The breakfast had a great variety of food and the coffee was great. The catering staff were lovely. Language is not a barrier.The hotel is in the Old City and near to many sightseeing places, plus the tram. It is a lively area but that is Istanbul.Near to loads of restaurants, plus an area of restaurants that are able to sell alcohol if that is what you enjoy with dinner.

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• User:Karina M

  Trip type: Friends getaway

  Staff is the best!

  23 Jul 2021

  The staff is friendly and helpful! We enjoyed our stay. The room was clean. The location is quite good, close to the main sights. The receptionist helped us a lot with the transfer to the airport. Thank you!

• User:Lck1811

  Trip type: Family

  Ms

  28 Oct 2019

  We stayed here for 6 days, the hotel is pleasant. The area is great you are in walking distance of all the tourist sites. If you venture down the road you will find some restaurants you can chill at smoke some shisha if that's your thing all reasonably priced. Locals at these restaurants are so welcoming.The rooms are a bit small. The room is clean however the bathroom needs a good scrub lots if visible dirt, there are some cleaning issues throughout the hotel. Breakfast is basic but if you can handle eating scrambled eggs every day you will be fine. The staff are great very helpful and they do go the extra mile to make sure you have everything you need. Wi fi is great uninterrupted access which is great when you travelling and you cant wait to upload your pictures of the experience daily. Overall if you looking for a basic hotel in a really great area then give this one a try.

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