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Aspen Hotel Istanbul

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Aspen Hotel Istanbul

locationOld City, Istanbul

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About Aspen Hotel IstanbulAbout Aspen Hotel Istanbul

Location

This city hotel is located within walking distance of the Grand Bazaar (or 10 minutes with public transport). Aya Sofya, the Blue Mosque, Topkapi Palace, Hippodrome, Suleymaniye Mosque and underground Cistern place attractions are all just 10 minutes from the hotel by foot. It is a 10-minute walk to the nearest underground station.

Facility

The hotel welcomes guests in a 13-storey building with 2 lifts and 63 non-smoking rooms. English- and German-speaking staff at the 24-hour reception desk are happy to answer any questions. Amenities include a cloakroom, baggage storage service, safe, currency exchange service and drinks machine. Wireless internet access is provided in public areas. The tour desk offers assistance with booking excursions. There are a number of shops as well. Additional amenities include a TV room and a library. Guests arriving by car can park their vehicles in the garage (for a fee) or in the car park (for a fee). Further services and facilities include a 24-hour security service, a babysitting service, a childcare service, a car hire service, medical assistance, a transfer service, room service (for a fee), a laundry service, a hairdresser and a hotel shuttle bus. A fax machine is available for guests' business needs.

Rooms

Air conditioning and central heating ensure that rooms maintain comfortable temperatures. Guests can relax and enjoy the sea views from the balcony or private terrace of some rooms. All rooms are carpeted and include a double bed, a queen-size bed, a king-size bed or a sofa bed. Extra beds can be requested. A safe, a minibar and a desk are also available. Guests will also find a tea/coffee station included among the standard features. A direct dial telephone, a television with satellite/cable channels, an alarm clock and WiFi (no extra charge) provide all the essentials for a comfortable holiday. Slippers are included. Bathrooms are equipped with a shower and a bathtub. A hairdryer, a vanity mirror and a telephone are available for daily use. For extra comfort in the bathrooms, guests are offered cosmetic products. Wheelchair-friendly rooms with wheelchair-accessible bathrooms are also available. Family rooms are available for parents with children.

Sport

While the adults swim a few laps in the indoor pool, children can splash around in the kids' pools. Guests can treat themselves to refreshing drinks at the poolside snack bar and a relaxing soak in the hot tub. Fine weather can be enjoyed on the terrace. The fitness rooms are perfect for a comprehensive workout. There is a wellness area with a spa, a hammam and hydrotherapy treatments and, for an additional fee, a sauna, a steam bath and massage treatments.

Meals

Various dining options are available, including a non-smoking restaurant, a breakfast room, a café and a bar. Bed and breakfast is offered as a catering option. A continental breakfast buffet guarantees a great start to the day. At lunch and dinner, guests can choose between à la carte and a set menu. Diet meals and children's meals can be prepared on request. The hotel also offers special catering options.

Payment

The following credit cards are accepted: VISA and MasterCard.

Amenities at Aspen Hotel Istanbul Amenities at Aspen Hotel Istanbul

  • Facilities

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      24-hour reception

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      Air conditioning

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      Bar(s)

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      Café

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      Car Park

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      Cloakroom

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      Conference Room

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      Currency Exchange

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      Foyer

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      Garage

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      Hairdresser

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      Hotel Safe

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      Laundry Service

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      Lifts

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      Medical Assistance

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      Pets

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      Restaurant(s)

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      Restaurant(s) with non-smoking area

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      Room Service

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      Shops

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      TV Room

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      Wifi

  • Hygiene

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      Contactless check-in/-out

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      Enhanced cleaning programme

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      Hand sanitiser

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      Health checks on staff

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      Mandatory mask-wearing

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      No high-touch furnishings

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      No high-touch furnishings in public areas

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      Protective equipment for employees

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      Protective equipment for guests

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      Protective hygiene screens

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      Protective masks for guests

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      Social distancing regulations

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      Use of commercially available disinfectants

  • Meals

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      à la carte Dinner

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      à la carte Lunch

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      Breakfast Buffet

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      Continental Breakfast

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      Set menu dinner

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      Set menu lunch

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      Special Diet

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      Special Offers

  • Sport/Entertainment

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      Children's Pool

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      Indoor Pool

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      Jacuzzi

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      Massage

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      Sauna

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      Steam bath

LocationLocation

Map preview

Around this property:

City Centre

30 m

Restaurants

30 m

Shopping opportunities

30 m

Public Transport

30 m

Underground/Over ground Station

2 km

Tourist Centre

2 km

User Rating & ReviewsUser Rating & Reviews

  • Valuerating
  • Roomsrating
  • Cleanlinessrating
  • Servicerating

Excellent

18

Very Good

29

Average

21

Poor

16

Terrible

33

Recent Reviews: 117

  • User:Abdullayev M

    Trip type: Friends getaway

    Absolutly not acceptable

    rating07 Apr 2026

    I am honestly shocked and extremely disappointed by the level of service at this hotel. What we experienced was not just poor hospitality — it was outright disrespectful and embarrassing.My friend simply came to HELP us carry our bags to the room. He was not staying, not causing any disturbance, just assisting us for a few minutes like any decent person would do. Instead of handling the situation professionally, the staff behaved in a completely unacceptable way. They started shouting at him, demanding he leave immediately, and created a scene right in front of us and other guests.This was not only rude but deeply humiliating. No guest should ever be treated this way. A hotel is supposed to provide comfort, respect, and a welcoming atmosphere — but this place felt the exact opposite. The staff showed zero understanding, zero professionalism, and absolutely no basic courtesy.I have stayed in many hotels, but I have NEVER experienced such aggressive and disrespectful behavior. It was embarrassing, stressful, and completely unnecessary.This is not hospitality. This is not how a hotel should operate.I will NEVER come back here again, and I strongly DO NOT recommend this place to anyone. Save your money and your dignity — choose somewhere that actually values its guests.

  • User:MajesticPete

    Trip type: Couples

    Should be 3-star hotel instead.

    rating23 Sept 2025

    Average hotel not worth the 4-star marker. Rooms are very small (Booking description is overpromising space - it says 20sqm in fact it was 13sqm, and 1/4 of that is bathroom). Walls are super thin (no sound isolation whatsoever, you can hear everyone on a hallway, neighbour rooms and the room above you, so definitely bring your earplugs!), bathroom has no ventilation at all. Breakfast on a level of 3*. Staff was quite nice tho, both the receptionists and housekeeping. Haven’t tried spa or pool. Overall 3/5, I’ll explore something else next time.

  • User:WINCENZOD

    Trip type: Family

    fantastic hotel Hüseyin special.

    rating05 Sept 2025

    We stayed in this hotel and had a great time. The room was fantastic, the breakfast was very tasty, but the real attention we received was from Mr. Hüseyin, a great worker with a spirit of self-denial. He helped us with the city tour but he was really kind and polite because we forgot some clothes at the hotel and he helped us a lot. Thank you very much Hüseyin,.

  • User:478ivanam

    Trip type: Friends getaway

    Nice pleasent hotel

    rating30 Jun 2025

    A small and pleasant hotel, located in close proximity to historical landmarks. The tram station is about a 5-minute walk away, and the metro is 10–15 minutes away. The hotel is clean, rooms are cleaned daily, and the staff is friendly and helpful with any potential issues.

  • User:olga2909

    Trip type: Family

    Not a good place to stay

    rating20 Oct 2024

    Don’t stay here, the air conditioner did not work and management did do anything at all to remediate the situation, they acted as if not they problem or don’t care, not even provided a meal on behalf the hotel. Also, the shower had mold, disgusting. There must be better options or hotels that at least do something to make us feel better. Since it is located on a busy/noisy street, not possible to open a window. Keep in mind that you can hear people in other rooms…

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