Bent

Recent Reviews: 215

• User:Coastal12384677014

  Trip type: Family

  Worst Marriott Experience Ever – Do Not Stay Here

  02 Oct 2025

  This has to be the absolute worst Marriott property I have ever stayed at. The carpet was filthy, and the entire room reeked of mildew. It was so unbearable that I had to go out and purchase Lysol just to make it livable for one night.As a Platinum Elite member, I requested a simple bottle of water—something that has always been provided at other Marriott properties. The clerk not only told me they don’t give out water, but then followed up by saying they didn’t have any anyway. Either way, I was left without water, which is unacceptable.To make matters worse, the front desk clerk was glued to her cell phone during check-in. I felt like I was inconveniencing her by simply asking to be checked in. That level of customer service is appalling.This property does not meet Marriott’s standards and frankly should be stripped of the Marriott name. I have plenty of pictures to prove how filthy the room was, and I will be sharing them. Travelers beware—stay anywhere else but here.

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• User:Quest42380167623

  Trip type: Friends getaway

  Poor Management

  15 Sept 2025

  Went to my room after checking in the maintenance person was in my room, first said needed to take a pee. Then he realized that was not a good answer and said he was doing some general maintenance. He was clearly caught off guard. Later that day someone else had key to my room and unlocked the door. That person left and said they would resolve the problem with the front desk. Additional, bed is not overly comfortable and the facility is old and needs updated. I would not recommend this hotel.

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• User:10MillionMileTravel

  Trip type: Business

  A Bomb Of A Hotel

  23 Aug 2025

  From the moment I walked into the lobby I knew I stepped back and down instead of stepping up and forward. The hallway carpets are dirty, the wall in bedroom needs painting and the bath tup needs to be replaced. The hotel is in sad shape. I will not be back.

• User:Amanda W

  Trip type: Family

  Stay Away!

  17 Jul 2025

  There’s 4 of us in my family, and we checked in online, and still had to wait 17 mins to get 1 key card. We got in the room and there’s only 3 bath towels- we go up to the front desk and they’re out (yet they assured us they would send us extra up… it’s been a few hours now). The sink water is low water pressure and only hot. The bathroom floor is slick because there’s no fan or vent, and so the ceiling and toilet seat are peeling. When we first walked in there was a wet washcloth hanging on a hanger that none of us had used. Overall very gross, inefficient, and inconvenient.

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• User:Lfive

  Trip type: Solo travel

  Time for a total renovation!

  03 Jun 2025

  I am a Marriott snob and am Platinum elite. Only Marriotts for me— but this one really let me down. The staff was lovely, and the issues are not with them. But this property is really worn down and not up to the Marriott name. Carpets stained beyond cleaning, tiles broken is shower and mold and decay, and the furniture dirty and really worn. It just made me feel like I should have saved the money and gone yo a motel 6. Just really not the retreat I was looking for and expected after a long drive. Marriott- you can’t keep your good name if you allow propertied yo decay to this level. Your loyal travelers need to be able to rely on the name as a guarantee of a certain standard.

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