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Best Western Empire Palace

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Best Western Empire Palace

locationOld City, Istanbul

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About Best Western Empire PalaceAbout Best Western Empire Palace

Location

This hotel is located in the centre of the beautiful old town and is only 100 m from the tourist centre. In a number of minutes guests will reach an array of shopping venues, restaurants, bars and nightclubs, which are only 50 m from the hotel. Sultanahmet Square and the main train station are located in the immediate vicinity.

Facility

The hotel has a lift and features 35 non-smoking rooms, including 5 single rooms. English- and German-speaking staff at the reception desk in the lobby are ready to assist you with check-in and check-out. Amenities include a cloakroom, baggage storage service, safe, currency exchange service and cash machine. Wireless internet access allows guests to stay connected while on holiday. The tour desk offers assistance with booking excursions. Wheelchair-accessible facilities are available. A number of shops, including a supermarket and souvenir shop, are great for shopping or just browsing. Additional facilities include a TV room. Guests arriving by car can park their vehicles in the garage or in the car park (for a fee). Further services and facilities include a 24-hour security service, a babysitting service, a childcare service, a car hire service, medical assistance, a transfer service, room service (for a fee), an alarm call service, a laundry service, a hairdresser and a hotel shuttle bus. Travellers with bicycles can make use of the on-site bicycle storage area. Complimentary newspapers are available. The business centre is on hand for guests' business requirements and provides a fax machine.

Rooms

Rooms are equipped with individually adjustable heating and a fan. All rooms are carpeted and include a double bed, a queen-size bed or a king-size bed. Extra beds can be requested. A safe, a minibar and a desk are also available. Guests will also find a tea/coffee station included among the standard features. Other amenities available include an ironing set and a trouser press. A direct dial telephone, a television with satellite/cable channels, a plug adapter, an alarm clock and WiFi (no extra charge) are provided as well. Slippers are included. A hairdryer and a telephone are provided in the bathrooms, which include a shower and a bathtub. Cosmetic products and a selection of towels provide additional comfort in the bathrooms. Wheelchair-friendly rooms can be booked. Family rooms are available for parents with children.

Sport

The outdoor pool complex provides invigorating refreshment. Comfortable sun loungers are available on the terrace. The fitness rooms are perfect for a comprehensive workout. There is a wellness area with a spa, a hammam and a beauty salon and, for an additional fee, a sauna, a steam bath and massage treatments.

Meals

Various dining options are available, including a café and a bar. The non-smoking restaurant provides high chairs for children. Catering options include bed and breakfast, half board and full board. A generous breakfast buffet guarantees a great start to the day. At lunch and dinner, guests can choose between à la carte and a set menu. Diet meals, vegetarian dishes and children's meals can be prepared on request. The hotel also offers special catering options. The show cooking is a particularly special attraction. The hotel offers a selection of alcoholic and non-alcoholic beverages.

Payment

The following credit cards are accepted: American Express, VISA, Diners Club and MasterCard.

Amenities at Best Western Empire Palace Amenities at Best Western Empire Palace

  • Facilities

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      24-hour reception

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      Air conditioning

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      Bar(s)

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      Bicycle Cellar

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      Café

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      Car Park

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      Cloakroom

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      Conference Room

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      Currency Exchange

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      Foyer

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      Garage

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      Hairdresser

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      Hotel Safe

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      Laundry Service

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      Lifts

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      Medical Assistance

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      Pets

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      Restaurant(s)

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      Restaurant(s) with high-chairs

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      Restaurant(s) with non-smoking area

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      Room Service

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      Shops

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      Small supermarket

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      TV Room

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      Wifi

  • Hygiene

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      Contactless check-in/-out

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      Contactless payment

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      Contactless room service

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      Enhanced cleaning programme

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      Hand sanitiser

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      Health checks on staff

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      Housekeeping only upon request

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      Hygiene training for staff

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      Mandatory mask-wearing

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      Medical teleconsultation

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      No high-touch furnishings

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      No high-touch furnishings in public areas

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      Packaged meals

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      Protective equipment for employees

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      Protective equipment for guests

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      Protective hygiene screens

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      Protective masks for guests

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      Sanitiser dispenser

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      Social distancing regulations

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      Time interval between room bookings

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      Use of commercially available disinfectants

  • Meals

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      à la carte Dinner

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      à la carte Lunch

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      Breakfast Buffet

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      Full Board

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      Half Board

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      Set menu dinner

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      Set menu lunch

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      Special Diet

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      Special Offers

  • Sport/Entertainment

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      Gym

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      Massage

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      Sauna

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      Steam bath

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      Sun loungers

LocationLocation

Map preview

Around this property:

Tourist Centre

100 m

Shopping opportunities

100 m

Bars / Pubs

100 m

Restaurants

100 m

Nightclub

150 m

User Rating & ReviewsUser Rating & Reviews

  • Valuerating
  • Roomsrating
  • Cleanlinessrating
  • Servicerating

Excellent

1366

Very Good

458

Average

149

Poor

40

Terrible

40

Recent Reviews: 2053

  • User:Sandy M

    Trip type: Couples

    Surprise upgrade comes good.

    rating13 May 2026

    The Hotel was well presented, well serviced and the staff could not have been more helpful

  • User:Roslyn51

    Trip type: Couples

    Great Value for Money

    rating26 Apr 2026

    This charming, little hotel is quite unique, with lots of personality.When first entering the lobby & breakfast room, you immediately feel you have arrived in Türkiye. Here you’ll find lots of gold leaf, stain-glass windows & antique style lounge chairs. What’s not to love?Located in a vibrant area, within easy walking distance of the major sites of Istanbul. There’s also a tram stop nearby. Furthermore, this hotel has its own spa as well as a restaurant/bar attached. The rooms are spotlessly clean and comfortable. But the highlight for me was the staff. They were always smiling, professional and extremely helpful. Great value for money. Highly recommended.

  • User:Kadirr B

    Trip type: Couples

    Wonderful Stay

    rating20 Apr 2026

    We stayed in Best Western during our stay in Istanbul. Mr Irfan helped us during our stay. Very nice staff. Good hotel and in a very good place. Near the tram and metro station. Near Gulhane Park and walking distance to the Sultan Ahmet Mosque and Hagia Sophia. We had a wonderful stay.

  • User:Positive L

    Trip type: Family

    Great experience and location

    rating15 Apr 2026

    It was amazing experience, was very close tp all amenities and historical museums and places pf interest, especially to the Gulhane Park!

  • User:stormymorning

    Trip type: Couples

    Great Stay

    rating14 Apr 2026

    Very nice hotel. Clean and great walking distance to many things like the grand bizarre and Egyptian spice bizarre The staff is so friendly.

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