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Best Western Premier Hidden Hills Hotel

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Best Western Premier Hidden Hills Hotel

locationIstanbul New Airport, Istanbul

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About Best Western Premier Hidden Hills HotelAbout Best Western Premier Hidden Hills Hotel

Location

This hotel warmly welcomes guests in Istanbul.

Facility

The friendly staff at the reception desk are happy to answer any questions. A baggage storage service and a safe are available. Wireless internet access in public areas allows guests to stay connected. The tour desk offers assistance with booking excursions. The hotel has wheelchair-accessible facilities and a lift. Everyday necessities can be purchased at the supermarket. Additional facilities include a TV room. Guests arriving by car can park their vehicles in the car park for no extra charge. Other services include a 24-hour security service, a car hire service, medical assistance, a transfer service, room service, a laundry service and a hotel shuttle bus. A fax machine is available for guests' business needs.

Rooms

Air conditioning and central heating ensure that rooms maintain comfortable temperatures. A safe and a minibar are also available. Guests will also find a tea/coffee station included among the standard features. An ironing set is provided for guests' convenience. Other features include a telephone, a TV and WiFi (no extra charge). Slippers are included. Bathrooms are equipped with a shower and a bathtub, as well as a hairdryer. The hotel has family rooms and non-smoking rooms.

Sport

Fine weather can be enjoyed on the terrace.

Meals

Various dining options are available, including a restaurant, a café and a bar. A delicious breakfast provides energy for the rest of the day.

Payment

MasterCard is accepted as payment at the hotel.

Amenities at Best Western Premier Hidden Hills Hotel Amenities at Best Western Premier Hidden Hills Hotel

  • Facilities

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      Air conditioning

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      Bar(s)

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      Café

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      Car Park

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      Conference Room

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      Currency Exchange

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      Hotel Safe

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      Laundry Service

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      Lifts

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      Medical Assistance

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      Pets

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      Restaurant(s)

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      Room Service

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      Shops

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      Small supermarket

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      TV Room

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      Wifi

  • Hygiene

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      Contactless check-in/-out

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      Contactless payment

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      Enhanced cleaning programme

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      Hand sanitiser

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      Health checks on staff

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      Hygiene training for staff

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      Mandatory mask-wearing

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      Medical teleconsultation

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      No high-touch furnishings

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      No high-touch furnishings in public areas

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      Packaged meals

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      Protective equipment for employees

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      Protective equipment for guests

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      Protective hygiene screens

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      Protective masks for guests

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      Sanitiser dispenser

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      Social distancing regulations

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      Time interval between room bookings

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      Use of commercially available disinfectants

  • Meals

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      Breakfast Buffet

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      Continental Breakfast

  • Sport/Entertainment

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      Massage

LocationLocation

Map preview

Around this property:

Centre

20 km

User Rating & ReviewsUser Rating & Reviews

  • Valuerating
  • Roomsrating
  • Cleanlinessrating
  • Servicerating

Excellent

37

Very Good

16

Average

10

Poor

5

Terrible

10

Recent Reviews: 78

  • User:swissSwitzerland

    Trip type: Couples

    I didn’t like it.

    rating07 Jan 2026

    About a 10-15 minute taxi ride (private shuttle) from the airport. Not in a nice area of Istanbul, quite rough actually. Our room was at the back and overlooked scruffy flats and rubbish. The room was big and basic. It had a strange sickly smell that I didn’t like. The shower was big with hot water, a functional bathroom without any frills. The bed was quite comfortable and the pillows ok. The breakfast was surprisingly better than we expected but the coffee worse. I was sold a private shuttle service, a black Mercedes would be waiting for us but unfortunately a clapped out old van turned up with another disgruntled guest. He safely took us to the hotel hidden in the hills (not quite that) whereby the guest complained about the 50 euro private pick up. We were told the Merc was not available so I had a grumble too. I got a small discount which was ok for me.In a nutshell I would say the photos are better than the reality. An old hotel maybe nice in its former days but the room felt unloved and in need of an update. Would I book it again? A definite no.

  • User:MSha4321

    Trip type: Family

    A much needed repose!

    rating20 Dec 2025

    We were stuck with a 24 hour flight delay in Istanbul. We booked the hotel to get some much needed rest. There was quick and courteous communication from the hotel. The pick-up service was seamless, the driver waiting patiently for us and kept in constant contact. It was worth the extra fee. The hotel was new, aesthetic and so comfortable! They had large rooms that could fit us all in. The staff were courteous and polite. A thank you to Mr Adil and his team.

  • User:hugolujano80

    Trip type: Solo travel

    Very nice short stay close to airport

    rating08 Oct 2025

    Very nice and conveniente option for a short stay very close to IST Airport . Kindness of all the staff from reception, room service , restaurant . Rooms very clean and comfortable . The food in the restaurant was amazing . A very good ratio vaiue/moneySpecial thanks to Celine in the front desk and Burhan for his continuos support

  • User:SSH51

    Trip type: Solo travel

    Perfect for a short airport stay

    rating10 May 2025

    This hotel is perfect as a transit option.It’s located near the new Istanbul Airport (IST), with shops and restaurants within walking distance. The rooms are equipped with everything you need (except for bathrobes — unfortunately). The bed and pillows are very comfortable, and the staff are incredibly helpful and always ready to assist with any request.A special mention goes to the team at the hotel restaurant — they made my stay as comfortable as possible, were always accommodating, and created a pleasant atmosphere.Another big plus: breakfast starts as early as 5 AM, which is a rare and very convenient option for early travelers.If you need a place to spend the night before or after a flight, this hotel is definitely a great choice.And as for those complaining about airplane noise… seriously, what did you expect when booking a hotel next to one of the busiest airports in the world? As someone with very light sleep, I can confidently say that the sound of planes did not disturb my rest at all. can inci, General Manager at Best Western Premier Hidden Hills Hotel, responded to this review Thank you for your feedback! We are glad to hear that you had a positive experience. We will definitely take your feedback into consideration. Our team is dedicated to providing a comfortable and enjoyable stay for all our guests. We look forward to welcoming you back soon!

  • User:Alexei_K

    Trip type: Business

    Can be an option for stopover but not the best one

    rating14 Dec 2023

    I expected this hotel to be much better. Is it definitely not 5 stars. What I did not like: 1. Despite the proximity on the map, it takes more than 20 minutes to drive from the airport2. There is a huge mosque right next to the hotel. The call to prayer at 5 am is very audible)3. When I went down for breakfast, the crew of some Asian flight was having breakfast there and there was no food at all. The waiter asked me to come back in an hour) As a result, I was left without a paid breakfast.4. The doors are made of cardboard. Very high audibility. can inci, Genel Müdür at Best Western Premier Hidden Hills Hotel, responded to this review Dear Guest Thank you for sharing with us your experience , we are sorry for all the inconvenience that you had to go through in our hotel , we already took steps towards your complaints and thousand apologies. Warmest Regards Hidden Hills Istanbul Airport Hotel.

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