Beyaz Saray

Recent Reviews: 1042

• User: Pamela J

  Trip type: Solo travel

  Great Location, Not So Great Hotel.

  A little worn. I arrived evening, room was hot and desk clerk said that air conditioning could not be turned on at night. Something didn't work in the room so someone came up and I asked if the air could be turned on and he said "Sure." Desk clerk sort of grumpy and not helpful at all. There must be better options than this hotel. But! Great loction.A little worn. I arrived evening, room was hot and desk clerk said that air conditioning could not be turned on at night. Something didn't work in the room so someone came up and I asked if the air could be turned on and he said "Sure." Desk clerk sort of grum… Read more

• User: Saijda S

  Trip type: Family

  Commendable Group Hospitality and Professional Service at Beyaz Saray Hotel

  Our group of 20 recently stayed at the Beyaz Saray Hotel, and we were thoroughly impressed by the high standard of service provided.The check-in process for a group of our size can often be complex, but Ferhat at the front desk handled it with exceptional efficiency and professionalism. He ensured a seamless transition and personally oversaw the timely delivery of our luggage to our respective roo… Read moreOur group of 20 recently stayed at the Beyaz Saray Hotel, and we were thoroughly impressed by the high standard of service provided.The check-in process for a group of our size can often be complex, but Ferhat at the front desk handled it with exceptional effi… Read more

• User: Tour722914

  Trip type: Couples

  I would not use again.....

  Firstly I like to say, that the location of this Hotel is 5-star, that was all of the positives.Most of the Hotel rooms have no windows, which we knew beforehand. We had the option to upgrade to a room with window, but as that was a lot smaller then the room with no window, we declined the upgrade and opted for the space. The room was of a nice size but lacked the finishing touches. The floor tile… Read moreFirstly I like to say, that the location of this Hotel is 5-star, that was all of the positives.Most of the Hotel rooms have no windows, which we knew beforehand. We had the option to upgrade to a room with window, but as that was a lot smaller then the room w… Read more

• User: Samia A

  Trip type: Family

  Hotel Review – Beyaz Saray Spa, Fatih, Istanbul

  We arrived early at 9:00 AM and were held in the lobby for four hours. No early-check-in option offered, even with payment. The front desk stated “no rooms ready,” which signals capacity planning and guest management issues.The first room allocated was unacceptable: extremely small, not clean, wardrobe without a door, worn-out towels and bed covers, and an outdated bathroom. Floor was dirty, and w… Read moreWe arrived early at 9:00 AM and were held in the lobby for four hours. No early-check-in option offered, even with payment. The front desk stated “no rooms ready,” which signals capacity planning and guest management issues.The first room allocated was unaccep… Read more

• User: Faraad

  Trip type: Couples

  Good location but.......

  There are some positives and some negatives about this hotel Positives are: good location of hotel, near both tram and metro.Helpful housekeeping and restaurant staff. Specially one particular young man. Can't remember his name but his from Tajikistan. Spacious room and comfortable.Negatives. Some areas need updating and renovating.The bathroom has nowhere to hang your clothes and no soap dispense… Read moreThere are some positives and some negatives about this hotel Positives are: good location of hotel, near both tram and metro.Helpful housekeeping and restaurant staff. Specially one particular young man. Can't remember his name but his from Tajikistan. Spaciou… Read more