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Dedeman Istanbul

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Dedeman Istanbul

locationNew City, Istanbul

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About Dedeman IstanbulAbout Dedeman Istanbul

Location

The city hotel is located in the Esentepe district of Istanbul, convenient for both business and leisure travellers. Public transport runs in front of the hotel and a metro station is within 500 m.

Facility

7 suites, 12 single rooms and 255 double rooms are located on 21 storeys and can be reached by lift. English- and French-speaking staff at the reception desk in the lobby are ready to assist you with check-in and check-out. Amenities include a cloakroom, baggage storage service, safe, currency exchange service, cash machine and drinks machine. Wireless internet access allows guests to stay connected while on holiday. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. Wheelchair-accessible facilities are available. There are also a number of shops that make for great strolling and browsing. Additional amenities include a newspaper stand and a library. Guests arriving by car can park their vehicles in the garage or in the car park. Further services and facilities include a car hire service, medical assistance, room service (for a fee), an alarm call service, a laundry service, a hairdresser and a hotel shuttle bus. A business centre with fax machine and projector is available.

Rooms

Air conditioning and central heating ensure that rooms maintain comfortable temperatures. All rooms are carpeted and include a double bed, a queen-size bed or a king-size bed. A safe, a minibar and a desk are also available. Guests will also find a tea/coffee station included among the standard features. An ironing set is provided for guests' convenience. A direct dial telephone, a television with satellite/cable channels, a radio and WiFi (no extra charge) are provided as well. Slippers are included. A hairdryer and a telephone are available in the bathrooms, which are equipped with a shower and a bathtub. As a special feature, bathrooms are also stocked with cosmetic products and a selection of towels. Wheelchair-friendly rooms can be booked. Family rooms are available for parents with children.

Sport

The hot tub in the pool area promises pure relaxation. For those who wish to stay active while on holiday, the hotel offers tennis. The fitness rooms are perfect for a comprehensive workout. A range of wellness facilities, such as a spa, a sauna, a steam bath, a hammam, hydrotherapy treatments and a solarium, are offered at the hotel. For a fee, guests can also take advantage of a beauty salon and massage treatments. Live music and a dance club are also options for entertainment.

Meals

Various dining options are available, including a restaurant (with high chairs), a café and a bar. Bed and breakfast is offered as a catering option. At breakfast, guests serve themselves at the generous buffet. Various dishes can be ordered à la carte for lunch and dinner. Diet meals, vegetarian dishes and children's meals can be prepared on request. The hotel also offers special catering options.

Payment

The following credit cards are accepted: American Express, VISA and MasterCard.

Amenities at Dedeman Istanbul Amenities at Dedeman Istanbul

  • Facilities

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      Air conditioning

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      Bar(s)

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      Café

    • -

      Car Park

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      Cloakroom

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      Conference Room

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      Currency Exchange

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      Disability-friendly

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      Garage

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      Hairdresser

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      Hotel Safe

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      Kids Club

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      Laundry Facilities

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      Laundry Service

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      Lifts

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      Medical Assistance

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      Newspaper kiosk

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      Nightclub

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      Pets

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      Restaurant(s)

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      Restaurant(s) with high-chairs

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      Restaurant(s) with non-smoking area

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      Room Service

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      Shops

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      Small supermarket

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      TV Room

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      Wifi

  • Hygiene

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      Contactless check-in/-out

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      Contactless payment

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      Enhanced cleaning programme

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      Hand sanitiser

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      No high-touch furnishings

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      No high-touch furnishings in public areas

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      Packaged meals

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      Protective equipment for employees

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      Protective equipment for guests

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      Protective hygiene screens

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      Protective masks for guests

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      Social distancing regulations

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      Time interval between room bookings

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      Use of commercially available disinfectants

  • Meals

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      à la carte Dinner

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      à la carte Lunch

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      Breakfast Buffet

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      Special Diet

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      Special Offers

  • Sport/Entertainment

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      Aerobics

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      Children's Pool

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      Gym

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      Indoor Pool

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      Jacuzzi

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      Massage

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      Number of Pools

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      Parasols

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      Sauna

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      Steam bath

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      Sun loungers

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      Sun terrace

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      Tanning Studio/Solarium

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      Tennis

LocationLocation

Map preview

Around this property:

Public Transport

30 m

Restaurants

400 m

Underground/Over ground Station

500 m

Shopping opportunities

1.5 km

Beach

30 km

User Rating & ReviewsUser Rating & Reviews

  • Valuerating
  • Roomsrating
  • Cleanlinessrating
  • Servicerating

Excellent

1427

Very Good

359

Average

252

Poor

135

Terrible

225

Recent Reviews: 2398

  • User:ghendour1

    Trip type: Family

    Not recomanded

    rating29 May 2026

    The hotel is very old and has a noticeable musty smell throughout the property. The rooms feel outdated, and the facilities need significant renovation. Unfortunately, the experience did not match the price paid. I would choose a different hotel next time. Dedeman İstanbul, General Manager at Dedeman Hotel Istanbul, responded to this review Dear Guest,Thank you for your feedback. We are sorry to hear that your stay did not meet your expectations. Your comments have been shared with the relevant departments for review and improvement.Kind regards

  • User:268hammads

    Trip type: Solo travel

    A relic, not a hotel

    rating29 May 2026

    This isn’t a hotel; it’s a relic. Almost every inch of the room shows its age, and the hotel staff seems indifferent. Paint chips off the walls, furniture has lost its color, and there are stains on the upholstery and curtains. There is even mold! I’m on the nonsmoking floor (7), but it still smells of smoke. The hotel is far from the airport and everything else you’d want to see in Istanbul.The staff doesn’t bother responding to requests or questions. I’m convinced this is a rundown place all over, and they don’t even try to hide it.You pay for a relic, not a hotel room. Be cautious. I wouldn’t recommend this place to anyone.Look at the photos and decide! The sink has cracks, the doors have cracks. The AC barely works. You’re in for a ride! And don’t expect the napkins in the box! Dedeman İstanbul, General Manager at Dedeman Hotel Istanbul, responded to this review Dear Valued Guest,Thank you for sharing your feedback. We are sorry to hear that your experience did not meet your expectations. Your comments have been noted and shared with the relevant departments for review and improvement.Kind regards

  • User:Destination659029

    Trip type: Solo travel

    Solo travelling dental tourism

    rating08 May 2026

    Perfect experience and service staff from housekeeping mohamed and Selma were very attentive was great housekeeping Dedeman İstanbul, General Manager at Dedeman Hotel Istanbul, responded to this review Dear Valued Guest,Thank you very much for your wonderful feedback. We are delighted to hear that you had a perfect experience during your stay with us.Your kind comments about our housekeeping team members Mohamed and Selma are truly appreciated. We will be very happy to share your compliments with them.We hope to welcome you again on your next visit to Istanbul.Best regards,

  • User:944mikhailo

    Trip type: Business

    Thank you Cansu! You are the best Customer Relationship Manager I have met in a long time

    rating10 Apr 2026

    I stayed at the hotel for 8 days for my prolonged business trip. Through out my stay I was assisted by Cansu, who is the head of Customer relationships. She did an amazing job with resolving all my requests even when they were beyond standard services provided by the Hotel. Cansu is highly experienced Customer relationship manager and perfect fit for the role! I wish her all the best. Thank you Cansu 💯 Dedeman İstanbul, General Manager at Dedeman Hotel Istanbul, responded to this review Dear Valued Guest,Thank you very much for taking the time to share your kind and detailed feedback following your recent stay with us.We are truly delighted to hear that you had a pleasant and comfortable 8-day stay during your business trip. It is especially rewarding to know that the support and dedication you received made such a positive impression on your experience.Your heartfelt words regarding Cansu have been shared with her and our entire team with great pride. Providing personalized service and going beyond expectations for our guests is something we genuinely strive for, and it is wonderful to see this reflected in your stay.We sincerely appreciate your kind wishes and look forward to welcoming you back again in the near future.Warm regards

  • User:Kimberlee S

    Trip type: Family

    Room Service

    rating01 Apr 2026

    feliz room 206 . She clean my room excellent service. She was fast and convenient Room Service. Dedeman İstanbul, General Manager at Dedeman Hotel Istanbul, responded to this review Dear Guest,Thank you for your kind feedback. We are delighted to hear that you were pleased with the cleanliness of your room and the quality of service provided.Your comments regarding the fast and convenient room service are truly appreciated and will be shared with our team as a great motivation.We look forward to welcoming you again soon.Best regards,

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