Dedeman Istanbul

Recent Reviews: 2423

• User: Marie V

  Trip type: Couples

  Terrible

  Omg where do I begin? I had high hopes for it to be suitable just to sleep for a night. The hotel is creepy. It’s very loud and sound bounces through the walls. The door doesn’t feel secure. We had someone follow us into the elevator, and eye us out. The bathroom had no outlet, so you can’t plug in a curling iron or any hair tools. The walls and floor were gross. The bathroom smelled like old sewe… Read moreOmg where do I begin? I had high hopes for it to be suitable just to sleep for a night. The hotel is creepy. It’s very loud and sound bounces through the walls. The door doesn’t feel secure. We had someone follow us into the elevator, and eye us out. The bathr… Read more

• User: dea p

  Trip type: Business

  TERRIBLE SERVICE

  Absolutely terrible service, completely irresponsible staff, and problems on an on throughout the entire day. This level of incompetence and lack of professionalism is simply unacceptable.As a travel agency, we sent our guests to this hotel, but it turned out to be an indescribable disappointment for both our guests and us. We would never recommend it to anyone. This has been an extremely bad expe… Read moreAbsolutely terrible service, completely irresponsible staff, and problems on an on throughout the entire day. This level of incompetence and lack of professionalism is simply unacceptable.As a travel agency, we sent our guests to this hotel, but it turned out… Read more

• User: Mans B

  Trip type: Family

  Excellent service and comfortable stay!

  I came to Istanbul for three days to attend a concert at Zorlu PSM. I chose the Dedeman Hotel because it looked like an easy walk to the venue, and I'm so glad I did! While the rooms are a bit on the small side and lack a lot of open floor space, the beds are very comfortable. The Wi-Fi worked great, the rooms were clean and the breakfast was excellent. The entire staff, from the reception to the… Read moreI came to Istanbul for three days to attend a concert at Zorlu PSM. I chose the Dedeman Hotel because it looked like an easy walk to the venue, and I'm so glad I did! While the rooms are a bit on the small side and lack a lot of open floor space, the beds are… Read more

• User: Ronnie H

  Trip type: Solo travel

  My stay at Dedeman

  My stay was excellent and comfortable at Dedeman Hotel. I met a very charming hospitality expert who answered every one of my questions and steered me in the right direction everytime . 5 stars to the Guest Relations Manager Cansu and the hotel. Thank you:))) Dedeman Istanbul, General Manager at Dedeman Hotel Istanbul, responded to this review Dear Guest,Thank you so much for your wonderful r… Read moreMy stay was excellent and comfortable at Dedeman Hotel. I met a very charming hospitality expert who answered every one of my questions and steered me in the right direction everytime . 5 stars to the Guest Relations Manager Cansu and the hotel. Thank you:)))… Read more

• User: Soko37

  Trip type: Family

  Short stay

  Good breakfast, location with few minutes distance to metro on your own. Gym looks more sport club with membership and swimming pool you have to book ahead. There is spa and hairdressers if needed. You can find some local restaurants, cafes and supermarkets around with few minutes walking distance. Short stay, very probably it is older hotel, room was decorated well, hallways looks like from old t… Read moreGood breakfast, location with few minutes distance to metro on your own. Gym looks more sport club with membership and swimming pool you have to book ahead. There is spa and hairdressers if needed. You can find some local restaurants, cafes and supermarkets ar… Read more