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Divan Istanbul

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Divan Istanbul

locationNew City, Istanbul

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About  Divan IstanbulAbout Divan Istanbul

Location

This luxurious hotel is located near Taksim Square (around 250 m away), in the centre of the city. In the neighbourhood, guests will find the exclusive shopping streets and the lively nightlife of Istanbul. Istanbul airport is located roughly 20 km away.

Facility

The hotel has 190 non-smoking rooms, which are located on 11 storeys and are reachable by lift. The multilingual staff at the reception desk in the lobby are ready to assist you with check-in and check-out. Amenities available at the hotel include a cloakroom, baggage storage service, safe and currency exchange service. Wireless internet access is provided in public areas. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. The hotel has wheelchair-accessible facilities. A number of shops, including a supermarket, are great for shopping or just browsing. Additional facilities include a TV room. Guests arriving by car can park their vehicles in the garage or in the car park. Further services and facilities include a 24-hour security service, a babysitting service, a car hire service, medical assistance, a transfer service, translation services, room service (for a fee), a laundry service, a hairdresser, a coin-operated laundry and a hotel shuttle bus. Complimentary newspapers are available. The business centre is on hand for guests' business requirements and provides a fax machine.

Rooms

Air conditioning, central heating and a fan ensure that rooms maintain comfortable temperatures. A balcony is among the standard amenities of some rooms. All rooms are carpeted and have a double bed or a king-size bed. Children's beds and extra beds can be requested for younger guests. A safe, a minibar and a desk are also available. Additional features include a refrigerator, a mini fridge and a tea/coffee station. There is also an ironing set and a trouser press. A direct dial telephone, a television with satellite/cable channels, a radio, a stereo system, a DVD player and WiFi (no extra charge) provide all the essentials for a comfortable holiday. Guests can take advantage of the nightly turndown service. Slippers are included. Bathrooms are equipped with a shower, a bathtub and a bidet. A hairdryer and bathrobes are available for daily use. For extra comfort in the bathrooms, guests are offered cosmetic products. Guests can also book wheelchair-friendly rooms with wheelchair-accessible bathrooms. Family rooms are available for parents with children.

Sport

Going for a swim at the pool complex, which includes indoor and outdoor areas, is a great way to relax. Refreshing drinks at the pool bar and a relaxing soak in the hot tub (for a fee) offer the perfect way to unwind. Sun loungers are ready and waiting on the terrace. Sport and leisure facilities at the hotel include a gym, callisthenics and aerobics. There is a wellness area with a spa, a sauna, a steam bath, a hammam and a beauty salon. Subject to charge: massage treatments.

Meals

Various dining options are available, including a restaurant, a dining room, a breakfast room, a café, a bar and a pub. Bed and breakfast is offered as a catering option. At breakfast, guests serve themselves at the generous buffet. Various dishes can be ordered à la carte for lunch and dinner. Diet meals and children's meals can be prepared on request. The hotel also offers special catering options.

Payment

The hotel accepts the following credit cards: American Express, VISA and MasterCard.

 Amenities at Divan Istanbul Amenities at Divan Istanbul

  • Facilities

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      24-hour reception

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      Air conditioning

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      Bar(s)

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      Café

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      Car Park

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      Cloakroom

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      Conference Room

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      Currency Exchange

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      Disability-friendly

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      Foyer

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      Garage

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      Hairdresser

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      Hotel Safe

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      Kids Club

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      Laundry Facilities

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      Laundry Service

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      Lifts

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      Medical Assistance

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      Pets

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      Pub(s)

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      Restaurant(s)

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      Restaurant(s) with non-smoking area

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      Room Service

    • -

      Shops

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      Small supermarket

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      TV Room

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      Wifi

  • Hygiene

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      Additional safety measures in catering

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      ALLSAFE (Accor/Bureau Veritas)

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      Contactless check-in/-out

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      Contactless payment

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      Contactless room service

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      Digital menu (mobile phone)

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      Digital room access

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      Disinfection of plastic key card

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      Enhanced cleaning programme

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      Hand hygiene training for employees

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      Hand sanitiser

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      Health checks on staff

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      Health questionnaire

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      Housekeeping only upon request

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      Mandatory mask-wearing

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      Medical teleconsultation

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      No high-touch furnishings

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      No high-touch furnishings in public areas

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      Packaged meals

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      Protective equipment for employees

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      Protective equipment for guests

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      Protective hygiene screens

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      Protective masks for guests

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      Sanitiser dispenser

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      Social distancing regulations

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      Use of commercially available disinfectants

  • Meals

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      à la carte Dinner

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      à la carte Lunch

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      Breakfast Buffet

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      Special Diet

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      Special Offers

  • Sport/Entertainment

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      Aerobics

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      Gym

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      Indoor Pool

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      Jacuzzi

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      Massage

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      Outdoor Pool(s)

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      Sauna

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      Steam bath

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      Sun loungers

LocationLocation

Map preview

Around this property:

Bars / Pubs

350 m

Shopping opportunities

350 m

Underground/Over ground Station

350 m

Restaurants

350 m

Public Transport

350 m

Nightclub

350 m

Sea

1 km

Train Station

3.7 km

Tourist Centre

4.2 km

User Rating & ReviewsUser Rating & Reviews

  • Valuerating
  • Roomsrating
  • Cleanlinessrating
  • Servicerating

Excellent

1442

Very Good

211

Average

61

Poor

18

Terrible

25

Recent Reviews: 1757

  • User:aida m

    Trip type: Friends getaway

    Do not stay here

    rating22 May 2026

    Dirty sheets, unfriendly staff, and the air conditioning in our room did not work during our stay. The manager never properly helped us until the last day of our trip, when they finally offered to move us to another room — but we were leaving at 5am, so it made no sense. Very disappointing experience. I would never stay at this hotel again, even if they offered me a free room.
  • User:aky140

    Trip type: Friends getaway

    Felt like royalty

    rating29 Apr 2026

    Divan is a superb 5 star hotel. We went all over Turkey and stayed in 5 star hotels as well. Divan is by far the best hotel. It surpassed all expectations. The staff treats their guests like royalty. Their amenities supply are top notch brands. The staff in the spa are always ready with towels & bathrobes. They make sure that they give u a dry set everytime u get out of sauna, steam, Turkish bath. Their breakfast & dinner menu are A++ and diverse enough to cater to everyone including vegans & vegetarians. Our server, A Rahman Gecer, sees to it that our cups are filled with coffee or tea. And he always checks if we need more eggs. Thank u Divan for a wonderful experience Görkem Sarıca, Guest Services / Front Office at Divan Istanbul, responded to this review Dear Valued Guest, Thank you so much for sharing your feedback to our Divan İstanbul Hotel. Your satisfaction is our top priority. We look forward to welcoming you back for another memorable stay. With highest regards
  • User:Arlene D

    Trip type: Family

    Great stay and awesome breakfast

    rating29 Apr 2026

    We stayed at Divan Istanbul for a total of 4 nights, split at the beginning of our trip and at the end. We LOVE staying here! Great ambiance and very comfortable beds.We always look forward to the breakfast buffet. Shoutout to Rahman and his peers at the breakfast restaurant. They took care of us and cannot ask for more.Thank you for making our stay awesome. Görkem Sarıca, Guest Services / Front Office at Divan Istanbul, responded to this review Dear Valued Guest, Thank you so much for sharing your feedback to our Divan İstanbul Hotel. Your satisfaction is our top priority. We look forward to welcoming you back for another memorable stay. With highest regards
  • User:Dennis S

    Trip type: Friends getaway

    5 Star experience in the heart of Taksim Istanbul

    rating29 Apr 2026

    Very appreciative of the 5-star treatment and care we received from Rahman at Divan Hotel. So attentive to our needs with a gracious smile always ready to be offered. Perfect way to start each & every day! Thanks Rahman Gecer 🙏🏻 Görkem Sarıca, Guest Services / Front Office at Divan Istanbul, responded to this review Dear Valued Guest, Thank you so much for sharing your feedback to our Divan İstanbul Hotel. Your satisfaction is our top priority. We look forward to welcoming you back for another memorable stay. With highest regards
  • User:Jet02903611467

    Trip type: Business

    Super comfy stay for business

    rating25 Apr 2026

    Very nice hotelExcellent facilities Wonderful helpful staffClose to the ICC (Congress & Convention Centre) Görkem Sarıca, Guest Services / Front Office at Divan Istanbul, responded to this review Dear Valued Guest, Thank you so much for sharing your feedback to our Divan İstanbul Hotel. Your satisfaction is our top priority. We look forward to welcoming you back for another memorable stay. With highest regards

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