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Doubletree By Hilton Hotel Istanbul - Old Town

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Doubletree By Hilton Hotel Istanbul - Old Town

locationOld City, Istanbul

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About Doubletree By Hilton Hotel Istanbul - Old TownAbout Doubletree By Hilton Hotel Istanbul - Old Town

Location

This hotel warmly welcomes guests in Istanbul.

Facility

The hotel has 2 lifts and features 171 rooms. The friendly staff at the reception desk are happy to answer any questions. A cloakroom, baggage storage service, safe and currency exchange service are available. Wireless internet access allows guests to stay connected while on holiday. The tour desk offers assistance with booking excursions. The hotel offers various facilities for guests with disabilities. Wheelchair-accessible facilities are available. A number of shops, including a souvenir shop, are great for shopping or just browsing. Additional amenities include a newspaper stand, a TV room and a library. Guests arriving by car can park their vehicles in the garage or in the car park. Other services include a 24-hour security service, a babysitting service, a childcare service, a car hire service, medical assistance, a transfer service, 24-hour room service, a laundry service, a hairdresser, a coin-operated laundry and a hotel shuttle bus. Complimentary newspapers are available. A business centre with fax machine and projector is available.

Rooms

Air conditioning and central heating ensure that rooms maintain comfortable temperatures. Guests can enjoy the view of the city from a balcony or terrace. The rooms have a double bed and a sofa bed. Extra beds can be requested. A safe, a minibar and a desk are also available. Additional features include a refrigerator, a mini fridge, a microwave and a tea/coffee station. An ironing set is provided for guests' convenience. A telephone, satellite television, a radio and WiFi (no extra charge) are provided as well. Amenities provided in the rooms include slippers and a daily paper. A hairdryer and a telephone are available in the bathrooms, which are equipped with a shower and a bathtub. For extra comfort in the bathrooms, guests are offered cosmetic products. Guests can also book wheelchair-friendly rooms with wheelchair-accessible bathrooms. The hotel has family rooms, non-smoking rooms and smoking rooms.

Sport

Comfortable sun loungers are available on the terrace. The hot tub in the pool area promises pure relaxation. Sport and leisure facilities at the hotel include a gym, callisthenics and aerobics. Various wellness options are available at the hotel, including a spa, a sauna, a steam bath, a hammam, a beauty salon and massage treatments. Parents can unwind while the kids can participate in an entertainment programme full of fun activities.

Meals

Various dining options are available, including a restaurant, a café and a bar. Half board is offered as a catering option. A continental breakfast buffet guarantees a great start to the day. For lunch, guests can order à la carte. Diet meals and children's meals can be prepared on request. The hotel also offers special catering options.

Payment

The following credit cards are accepted: American Express, VISA, Diners Club and MasterCard.

Amenities at Doubletree By Hilton Hotel Istanbul - Old Town Amenities at Doubletree By Hilton Hotel Istanbul - Old Town

  • Facilities

    • -

      Air conditioning

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      Bar(s)

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      Café

    • -

      Car Park

    • -

      Cloakroom

    • -

      Conference Room

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      Currency Exchange

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      Disability-friendly

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      Foyer

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      Garage

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      Hairdresser

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      Hotel Safe

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      Laundry Facilities

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      Laundry Service

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      Lifts

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      Medical Assistance

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      Newspaper kiosk

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      Restaurant(s)

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      Room Service

    • -

      Shops

    • -

      TV Room

    • -

      Wifi

  • Hygiene

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      CleanStay (Hilton)

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      Contactless check-in/-out

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      Contactless payment

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      Enhanced cleaning programme

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      Hand sanitiser

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      Housekeeping only upon request

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      Hygiene training for staff

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      Medical teleconsultation

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      No high-touch furnishings

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      No high-touch furnishings in public areas

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      Packaged meals

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      Protective equipment for employees

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      Protective hygiene screens

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      Protective masks for guests

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      Sanitiser dispenser

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      Social distancing regulations

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      Use of commercially available disinfectants

  • Meals

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      à la carte Lunch

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      Breakfast Buffet

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      Continental Breakfast

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      Half Board

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      Special Diet

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      Special Offers

  • Sport/Entertainment

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      Aerobics

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      Children's Entertainment

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      Gym

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      Jacuzzi

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      Massage

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      Sauna

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      Steam bath

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      Sun loungers

LocationLocation

Map preview

Around this property:

Centre

2 km

User Rating & ReviewsUser Rating & Reviews

  • Valuerating
  • Roomsrating
  • Cleanlinessrating
  • Servicerating

Excellent

1993

Very Good

812

Average

218

Poor

67

Terrible

84

Recent Reviews: 3174

  • User:fati666222

    Trip type: Couples

    Exceptional Service

    rating30 May 2026

    Fantastic 5-Night Stay – Exceptional Service!We had an absolutely wonderful five-night stay at the Hilton Istanbul Old Town. The location is perfect for exploring, and the entire team is incredibly friendly. A special thank you to Miss Gonca Karahan, who provided exceptional service and kindly upgraded our room, which made our stay even more memorable. The breakfast was also delicious with a fantastic variety of options. Highly recommended, and we look forward to returning!

  • User:Dreamer13424048180

    Trip type: Family

    Amazing

    rating30 May 2026

    Everything was perfect from the moment we arrived until our departure. What truly made our stay special was the outstanding service. I would especially like to thank Gonca Karahan, who helped me organize all. I highly recommend this hotel to anyone visiting Istanbul and will definitely choose it again on our next trip.

  • User:Dan R

    Trip type: Couples

    Excellent hotel, excellent service

    rating27 May 2026

    We had a fantastic time at this hotel. It was very quiet and all of the staff were very hospitable. Especially Gonca at breakfast who always remembered us and took care of everything we needed. We will definitely come back to Istanbul and this hotel next time.

  • User:omar h

    Trip type: Family

    Hospitality at Hilton

    rating26 May 2026

    The building was in pristine condition, breakfast was phenomenal, and hospitality out of this world. Gonca Karahan ensured we were taken care of during our entire stay and was so kind! Furthermore, Bulten made sure we felt at home during our stay and was so professional the entire time. Both of them are the reasons I will be returning to this hotel!

  • User:Iffthi

    Trip type: Business

    Good location with average experience

    rating25 May 2026

    Good location and food. Staff not so friendly. First time I was served with torn towels even after complaining. 2 out of 4 nights I saw torn linens are served. The average score because of the average experience as opposed to a high expectation from a double tree by Hilton. DoubleTree Old Town, Genel Müdür at DoubleTree by Hilton Istanbul Old Town, responded to this review Dear Valuable Guest,Thank you for sharing your comments about your stay.We appreciate your positive comments, as well as your constructive feedbacks which we have already shared with the team and we will follow up personally. Apologies for any expectation that we may have failed to fulfil.We always endeavour to offer the highest level of service and appreciate your valuable opinions.We look forward to welcoming you soon and try to show you our improvement.Sincerely,Hotel ManagementDoubleTree by Hilton Istanbul Old Town

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