DoubleTree by Hilton Istanbul Umraniye

Recent Reviews: 570

• User: Joy L

  Trip type: Business

  Nothing feels like a 5star hotel

  The room cleaning standard is up and down. One day perfectly cleaned, one day can be horrible. Trash not cleaned, cups not washed, complimentary tea/coffee were not given. Breakfast quality is really so so as a 5star hotel. Seems a lot of dishes but nothing solid and good to eat. The worst is the sausage everyday is some very cheap poor quality. Swimming pool closed for whole week. The reception w… Read moreThe room cleaning standard is up and down. One day perfectly cleaned, one day can be horrible. Trash not cleaned, cups not washed, complimentary tea/coffee were not given. Breakfast quality is really so so as a 5star hotel. Seems a lot of dishes but nothing so… Read more

• User: Serkan Y

  Trip type: Friends getaway

  Mükemmel Temizlik ve Güler Yüzlü Hizmet

  I would like to thank all the staff for their kindness, warm smiles, and wonderful hospitality. From the security team and reception to everyone working in the restaurant and the housekeeping staff, everyone was very friendly, helpful, and attentive. It was truly lovely to see how dedicated and professional everyone was in every department. A big thank you to the entire team for all your hard work… Read moreI would like to thank all the staff for their kindness, warm smiles, and wonderful hospitality. From the security team and reception to everyone working in the restaurant and the housekeeping staff, everyone was very friendly, helpful, and attentive. It was tr… Read more

• User: Ramazanyorus

  Trip type: Family

  Location, facilities and excellent staff all in one place.

  We had an amazing stay! The hotel was very clean, the location was perfect, and the beds were extremely comfortable.The staff were also incredibly helpful and welcoming, especially Bora, Anil, Sinan Burak. They made our stay even better.We really enjoyed our time here and will definitely be back. Highly recommend! DoubleTree By Hilton Istanbul Umraniye, Marketing at Doubletree by Hilton Istanbu… Read moreWe had an amazing stay! The hotel was very clean, the location was perfect, and the beds were extremely comfortable.The staff were also incredibly helpful and welcoming, especially Bora, Anil, Sinan Burak. They made our stay even better.We really enjoyed our t… Read more

• User: Steve G

  Trip type: Solo travel

  Excellent

  Very professional and friendly staff. Duygu at front desk was very helpful and made my stay very enjoyable. The staff serving me and my group went over and beyond to serve breakfast. I will come back here for next time. DoubleTree By Hilton Istanbul Umraniye, Marketing at Doubletree by Hilton Istanbul Umraniye, responded to this review Dear Guest, Thank you for your feedback! We are very happ… Read moreVery professional and friendly staff. Duygu at front desk was very helpful and made my stay very enjoyable. The staff serving me and my group went over and beyond to serve breakfast. I will come back here for next time. DoubleTree By Hilton Istanbul Umraniy… Read more

• User: Aydin B

  Trip type: Family

  Exceptional Service at DoubleTree Umraniye - Thank You Duygu Burak & Team

  From the first moment, we felt so welcome. It wasn't just a check-in, it was a warm smile and traditional Turkish hospitality at its best.A special thank you to the gentleman at the front desk who checked us in on September 6th, and to Duygu Burak who handled our check-out — both were incredibly kind and professional.This great team made us feel at home instantly. Beautiful cultural touches, genui… Read moreFrom the first moment, we felt so welcome. It wasn't just a check-in, it was a warm smile and traditional Turkish hospitality at its best.A special thank you to the gentleman at the front desk who checked us in on September 6th, and to Duygu Burak who handled… Read more