Erboy Hotel

Recent Reviews: 2372

• User:gretytm96

  Trip type: Solo travel

  Perfect Stay in the Heart of Istanbul

  19 Mar 2026

  I had a fantastic stay at Hotel Erboy and it ended up being the perfect base for exploring Istanbul.The location couldn’t be better. It’s very close to the Istanbul Tram T1 Line and Eminönü Ferry Terminal, and you can easily walk to some of Istanbul’s most famous sites like the Blue Mosque, Hagia Sophia, Topkapi Palace, Grand Bazaar, Spice Bazaar, and Süleymaniye Mosque.What really made the stay special was the staff. Everyone—from the front desk to housekeeping, the restaurant team, and the shuttle drivers—was warm, welcoming, and helpful.My room was cleaned every day and always felt fresh and tidy when I came back after long days exploring the city. During my first couple of days, I was struggling with jet lag, so the hotel’s room service and restaurant were a lifesaver. The food was very good and breakfast had a great variety.The airport transfers arranged by the hotel were also perfectly on time and very comfortable both ways.Overall, the value is excellent considering the location, service, and quality. I would absolutely stay here again. Erboy Hotel Istanbul Sirkeci, İşletme Sahibi at Erboy Hotel, responded to this review Dear gretytm96,Thank you very much for sharing your kind review. We are delighted to hear that your stay in Istanbul was enjoyable and that Hotel Erboy could serve as the perfect base for your explorations.It makes us proud that our location, daily housekeeping, restaurant service, and transfer arrangements contributed positively to your experience. Most of all, we are glad that our team’s warm welcome made you feel at home.We truly appreciate your feedback and look forward to welcoming you back on your next visit to Istanbul.Warm regards,Egle

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• User:Scenic62865610823

  Trip type: Family

  Disgraceful pricing trap – I’m sharing this to protect other travelers from such scams.

  13 Mar 2026

  I originally intended to leave this feedback only on Google Reviews, but after receiving a shamelessly irresponsible response from the hotel, I decided to post it here as well. I do not want to tarnish the beautiful and friendly image of Turkey, but I believe guests staying at Erboy Hotel must be warned so they never have to experience this again.While the hotel facilities are decent, I must warn all travelers about the predatory transportation service arranged by the reception. We requested a van to Taksim Square (5km away). The reception arranged a vehicle without clearly disclosing that the fare would be 2,000 Lira—roughly 5-6 times the standard market rate. We only discovered this exorbitant price when it was too late to choose an alternative. They also demanded cash only.As a family traveling with a wheelchair user, we relied on the hotel's integrity, but they led us into a trap. In their response, the management claimed it was the "guest's decision to accept the fare." This is a blatant lie. We were never given a fair choice or clear prior notice; we were simply exploited because we didn't know the local rates and had limited mobility.Never trust the reception for transportation here. Use Uber or Bitaksi to avoid being scammed.Pros: Room quality and location.Cons: Lack of transparency and unethical "third-party" service recommendations. Erboy Hotel Istanbul Sirkeci, İşletme Sahibi at Erboy Hotel, responded to this review Dear Guest,We are glad to hear that you enjoyed your stay with us and appreciated the quality of our hotel.We would like to clarify that our hotel provides accommodation and food & beverage services only. We do not operate transportation services within the city, and therefore we do not have standardized fares or prices. Any transportation or external arrangements are handled exclusively through third-party providers upon guest request.Our reception team is always happy to assist guests by calling a regular taxi if requested, or by contacting other service providers. In every case when registering request for a van, guests are informed of the quoted fare before transportation is confirmed and arranged, to ensure transparency. If transportation is requested in advance, the price is communicated in advance; if requested last minute, the price is also provided at that time. The decision to accept or decline such services always remains with the guest.Guests are welcome to use any other transportation options available in Istanbul, including taxis or Uber, if they prefer.If you have questions or feedback regarding the transportation services, please feel free to contact us directly. We will be glad to welcome your feedback or advice.We appreciate your comments and hope this explanation helps clarify the matter. We look forward to welcoming you again.Warm regards,Egle

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• User:chrispy75-12

  Trip type: Friends getaway

  4.5 stars - almost 5!

  14 Oct 2025

  I marked this down.5 star due to the tiny bathroom with a raised edge on the shower that i stubbed my toe on daily & the full length mirror facing the toilet (no one needs to see that!!!)the staff are fabulous, happy to help friendly and approachable. the rooms were compact but came with a fridge, kettle with tea and coffee supplies. All rooms have individual air con so you can tailor it to your preference (loved this as i like an icy cold room) beds extremely comfortable. although the bathroom is small the water pressure in the shower is excellent.Daily breakfast is geared more towards the Turkish - very carb heavy and potato/cheese dominant. but those spinach pastry things are to die for and my kryptonite!!! what's really fabulous about this hotel is its location - 1min walk to a tram stop, approx 1km either direction to the spice bazaar or blue mosque, hagia sophia - everything is walkable!!! multiple shops and restaurants are just a step away!!highly recommended place to stay and if i'm ever back here again (never say never) i'd definitely choose this hotel!! Erboy Hotel Istanbul Sirkeci, İşletme Sahibi at Erboy Hotel, responded to this review Dear Chrissy,Thank you so much for taking the time to share your experience with us. We're delighted to hear that your stay was nearly perfect and that you would choose us again—what a wonderful compliment!We’re sorry to hear about the inconvenience caused by the shower edge and the mirror placement. Your feedback is truly appreciated and will be shared with our team for future design considerations. It’s great to know that the room amenities, especially the individually controlled air conditioning and comfortable beds, helped make your stay more enjoyable.We’re also glad you enjoyed the strong water pressure and our Turkish-style breakfast. Those spinach pastries are a guest favorite, and we’re thrilled they hit the spot for you! Our location is indeed one of our greatest assets, and we’re happy it made exploring the city so easy and enjoyable.Thank you again for your kind words and recommendation. We’d be honored to welcome you back anytime—never say never!Warm regardsEgle

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• User:jm3156

  Trip type: Couples

  Second time

  09 Oct 2025

  We are back a second time to this wonderful hotel. Amazing staff, especially Foat, Durban and Ecle guest relations. Spotless hotel and friendly staff. Would definitely come back again Erboy Hotel Istanbul Sirkeci, İşletme Sahibi at Erboy Hotel, responded to this review It was such a pleasure to welcome you back, and I’m truly grateful for your kind words.Fuat, Dursun, and I are thrilled to have made your stay memorable once again. Your appreciation means a great deal to all of us, and we’re so glad the warmth of our team and the cleanliness of the hotel continue to meet your expectations.We look forward to your next visit and hope it’s just as wonderful as the last two!Warm regards,Egle

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• User:Navigator00722533308

  Trip type: Couples

  Nightmare in Erboy

  04 Sept 2025

  Room was a cubicle size when we asked for a standard double. When we inquired why the room looked different from what is on booking.com the receptions answer is that their double rooms are in various sizes and our was one of the small one. So you arw basically taking a chance with them as you may end up with a room that has no space to put youd luggage nor walk about when you put your luggage on the floor. Reception told our local agent they will provide another room the next day but next day came and there still was no room. Their stories changed daily. However, their solution was that we pay for an upgrade. Worked out well for them as they made more from us for a triple room. Not for us. Very unpleasant stay. Erboy Hotel Istanbul Sirkeci, İşletme Sahibi at Erboy Hotel, responded to this review Dear Guest,Thank you for taking the time to share your experience. We're truly sorry to hear that your stay did not meet expectations. We understand how important room comfort and consistency are, and we regret any confusion regarding room size and the upgrade process.Your feedback has been shared with our team for review, as we continuously strive to improve transparency and guest satisfaction. We appreciate your comments and hope to have the opportunity to provide a more seamless experience in the future.Kind regards,Egle

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