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Galata Palace

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Galata Palace

locationNew City, Istanbul

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About Galata PalaceAbout Galata Palace

Location

This hotel is located in Istanbul. The nearest airport is Istanbul (IST).

Facility

15 rooms are available to guests at this hotel, which includes a lift and a reception desk. Amenities include a baggage storage service and a safe. Wireless internet access allows guests to stay connected while on holiday. The tour desk offers assistance with booking excursions. The grounds of the hotel feature a playground and a lovely garden. Additional amenities include a TV room, a playroom and a library. Guests arriving by car can park their vehicles in the car park. Further services and facilities include a 24-hour security service, a car hire service, a transfer service, room service, a laundry service, a coin-operated laundry and a hotel shuttle bus. Active guests can make use of the bicycle hire service to explore the surrounding area. The business centre is on hand for guests' business requirements and provides a fax machine.

Rooms

Air conditioning and central heating ensure that rooms maintain comfortable temperatures. Rooms include a double bed. Extra beds can be requested. A minibar is provided. Guests will also find a tea/coffee station included among the standard features. A trouser press is provided for guests' convenience. A telephone, a TV and WiFi (no extra charge) are provided as well. Bathrooms are equipped with a shower and include a hairdryer. For extra comfort in the bathrooms, guests are offered cosmetic products. The hotel has family rooms and non-smoking rooms.

Sport

The dining area includes a restaurant and a dining room. A delicious breakfast provides energy for the rest of the day.

Meals

The following credit cards are accepted: VISA and MasterCard.

Amenities at Galata Palace Amenities at Galata Palace

  • Facilities

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      Air conditioning

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      Bar(s)

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      Bicycle Hire

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      Car Park

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      Conference Room

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      Currency Exchange

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      Games room

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      Garage

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      Hotel Safe

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      Laundry Facilities

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      Laundry Service

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      Lifts

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      Pets

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      Playground

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      Restaurant(s)

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      Room Service

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      Shops

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      TV Room

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      Wifi

  • Hygiene

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      Contactless check-in/-out

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      Contactless payment

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      Enhanced cleaning programme

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      Hand sanitiser

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      Health checks on staff

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      Housekeeping only upon request

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      Hygiene training for staff

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      Mandatory mask-wearing

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      No high-touch furnishings

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      No high-touch furnishings in public areas

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      Protective equipment for employees

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      Protective equipment for guests

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      Protective masks for guests

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      Sanitiser dispenser

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      Social distancing regulations

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      Use of commercially available disinfectants

  • Meals

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      Breakfast Buffet

LocationLocation

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User Rating & ReviewsUser Rating & Reviews

  • Valuerating
  • Roomsrating
  • Cleanlinessrating
  • Servicerating

Excellent

29

Very Good

23

Average

9

Poor

5

Terrible

12

Recent Reviews: 78

  • User:bireta2017

    Trip type: Family

    FRAUD ALERT!!!!

    rating06 Jul 2024

    FRAUD ALERT!!!! Dont even book this hotel with Free Cancellation option.THey charged my credit card one month before my Reservation start date although I chose to pay at the property. Even after a very early cancelation they refused to refund my 355 Euros. Stay away from thieves!!!!!

  • User:dalep1987

    Trip type: Couples

    Location great, hotel just awful!

    rating04 Oct 2020

    It was dirty, just so dirty! Considering other properties are now cleaning more than ever due to covid, this place doesn't even clean at 10% of what is expected. They need to remove their 'taking extra measures' statement as this is false. From the lobby looks fine, but no hand sanitizer facilities. Stayed in room 201 on 2nd floor corridor stunk of smoke. Bathroom hadn't been cleaned properly in months, toothpaste drips on side of sink, sink was cracked, mould in shower, faeces marks on toilet flush. Bedroom was DIRTY! dust everywhere, on the sides, legs of the tables inside the drawers. I don't mind a bit of a run down room with a few scratches and nicks but this was not good at all. Bed sheets didnt fit the bed and smelt dirty too. Towels were ripped, safe didn't work, curtains don't close properly and when you try to close then they just fall off the rail! Fyi it is not a balcony, just a French window that fails to open properly. Breakfast was ok but nothing great.The staff are what made this place bearable. All reception staff were amazing and so friendly. Offering me advice on the sides and places to eat and see. Nice touch to have tea and coffee in lobby all day. Location is also perfect for travelling around. A stones throw from the karakoy pier, metro station and right by Galata bridge to cross over to Sultenahmet. Would visit the area again but not this hotel I'm aftaid. If you are in the area though, great restaurant called Gümrük I recommend for good wine and steak.

  • User:goldenstar2005

    Trip type: Family

    Comfortable Room and Friendly Staff

    rating08 Jul 2019

    Me, my wife and three-year old son stayed July 3-5. The memories are overall pleasant. The location, adjacent to the Galata Bridge, was ideal for us. Sultanahmet was accessible on foot. We had ample opportunity to sit late at the scenic Karakoy. Galata Tower was half a Km. There were plenty of lunch/dinner/breakfast options and a money exchange right outside the hotel street. The room was spacious, and usually peaceful at night, with adequate furniture and storage space and a modern cooling option. The breakfast was probably adequate. Tea was available round the clock in the lobby. The staff members were always smiling and tried their best to tackle any issues/needs highlighted. Mr. Bora stood out for his command of English and booking an excellent sea cruise for us. There were a couple of negatives however. The lift was quite small and suffocating, barely accommodating the three of us. Second, there were problems with the washroom – lack of proper drainage and a faulty door lock. However, given the various advantages we will not mind returning to stay here.

  • User:688ricg

    Trip type: Couples

    Good value

    rating04 Nov 2018

    Read good and bad reviews but decided to take the plunge anyway. Booked 3 nights. Arrived way too early(06:30) for us to book in but the friendly young man at reception offered us coffee and tea. We left our luggage in a corner on the lobby and took a stroll along the Bosphorus quayside and Galata Bridge and returned at about 11. The good news was that he secured us a room so we could book in and just rest our weary bodies for a while. The room was small and had a small balcony with a table and 2 chairs. We ended up booking an extra night and found the room perfect for its purpose, sleep and shower. The breakfasts were adequate with a good selection of cheeses, olives, breads and juices, coffees and Turkish tea. Best of all is the situation of this hotel. Literally a minute or 2 walk to the karakoy iskelesi ( ferry station) or a similar walk to the tram station. You are literally next door to the Galata Bridge with its many restaurants and fisherman. If you like the area but want a more upmarket hotel consider the Ada Hotel Special Class in the same Street. The friendly staff win me over and we'll gladly stay there on our next visit.

  • User:FilioD10

    Trip type: Family

    IT WAS EXCELLENT!!

    rating11 Sept 2018

    it is located in the best place in Istanbul, the room was very clean and the stuff was very friendly and kind. you can visit lots of places on foot due to its good location . it is very close to galatas bridge!

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