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Golden Age Hotel Istanbul

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Golden Age Hotel Istanbul

locationNew City, Istanbul

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About Golden Age Hotel IstanbulAbout Golden Age Hotel Istanbul

Location

The hotel is situated just 5 minutes away from Taksim's underground station.

Facility

The hotel welcomes guests in a 9-storey building with a lift and 181 non-smoking rooms. The multilingual staff at the reception desk in the lobby are ready to assist you with check-in and check-out. Amenities include a cloakroom, baggage storage service, safe and currency exchange service. Wireless internet access is provided in public areas. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. Wheelchair-accessible facilities are available. A number of shops, including a supermarket, are great for shopping or just browsing. Additional amenities include a newspaper stand, a TV room and a playroom. Guests arriving by car can park their vehicles in the garage (for a fee) or in the car park (for a fee). Further services and facilities include a babysitting service, a childcare service, a car hire service, medical assistance, a transfer service, room service (for a fee), an alarm call service, a laundry service, a hairdresser and a hotel shuttle bus. Complimentary newspapers are available. The business centre is on hand for guests' business requirements and provides a fax machine.

Rooms

Air conditioning and central heating ensure that rooms maintain comfortable temperatures. All rooms are carpeted and include a double bed. Extra beds can be requested. A safe and a minibar are also available. Guests will also find a tea/coffee station included among the standard features. A direct dial telephone, a television with satellite/cable channels, a radio and WiFi provide all the essentials for a comfortable holiday. Slippers are included. Bathrooms are equipped with a shower and a bathtub. A hairdryer, a vanity mirror and bathrobes are provided. Wheelchair-friendly rooms can be booked. Family rooms are available for parents with children.

Sport

Sun loungers and parasols are available on the sun terrace. The hot tub in the pool area promises pure relaxation. For those who wish to stay active while on holiday, the hotel offers tennis. Sport and leisure facilities at the hotel include a gym, billiards and callisthenics. There is a wellness area with a spa, a steam bath and a hammam and, for an additional fee, a sauna and massage treatments. A dance club offers fun and entertainment.

Meals

Various dining options are available, including a non-smoking restaurant, a dining room, a café and a bar. Bed and breakfast is offered as a catering option. At breakfast, guests serve themselves at the generous buffet. Various dishes can be ordered à la carte for lunch and dinner. Special meals, including diet meals, are also available. The hotel also offers special catering options.

Payment

The following credit cards are accepted: American Express, VISA and MasterCard.

Amenities at Golden Age Hotel Istanbul Amenities at Golden Age Hotel Istanbul

  • Facilities

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      24-hour reception

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      Air conditioning

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      Bar(s)

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      Café

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      Car Park

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      Cloakroom

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      Conference Room

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      Currency Exchange

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      Disability-friendly

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      Games room

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      Hairdresser

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      Hotel Safe

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      Laundry Service

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      Lifts

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      Medical Assistance

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      Newspaper kiosk

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      Nightclub

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      Restaurant(s)

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      Restaurant(s) with non-smoking area

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      Room Service

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      Shops

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      Small supermarket

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      TV Room

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      Wifi

  • Hygiene

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      Contactless check-in/-out

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      Contactless payment

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      Enhanced cleaning programme

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      Hand sanitiser

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      No high-touch furnishings

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      No high-touch furnishings in public areas

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      Protective equipment for employees

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      Protective hygiene screens

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      Protective masks for guests

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      Social distancing regulations

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      Use of commercially available disinfectants

  • Meals

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      à la carte Dinner

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      à la carte Lunch

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      Breakfast Buffet

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      Special Diet

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      Special Offers

  • Sport/Entertainment

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      Aerobics

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      Billiards/Snooker

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      Gym

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      Jacuzzi

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      Massage

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      Parasols

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      Sauna

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      Steam bath

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      Sun loungers

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      Sun terrace

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      Tennis

LocationLocation

Map preview

Around this property:

Centre

6.5 km

User Rating & ReviewsUser Rating & Reviews

  • Valuerating
  • Roomsrating
  • Cleanlinessrating
  • Servicerating

Excellent

151

Very Good

51

Average

25

Poor

13

Terrible

40

Recent Reviews: 280

  • User:Zoe_temberton

    Trip type: Family

    Seeing harassment and assault from reception

    rating08 May 2026

    Seeing verbal abuse and assault by reception. My experience with this old rusty and nasty and dirty place which charge ppl like four star hotel but you see disgusting things in bathrooms and rooms is totally different from what you ever heard. First day when I arrived they gave a twins bed room extremely small with having window to wall something exactly opposite of what I chose and paid for. My husband and I came to Turkey to travel to Iran to see my family in war condition, but this hotel and their staff at reception made me traumatize from the moment I arrived. My complaint about wrong room had no response but insult and rather than apology they said we don’t have other room. After long discussion and their attack finally they agreed to change the room by tomorrow morning at 9am. Morning time in second day again they said we dont have room ready but it ll be ready maximum by 1 pm. They forced us to take our stuff in lobby till they give other room. Other room again at 2 pm was not ready and when I said why should I pay for full day when you keep me on street and my stuff in lobby the reception said infront of other guests I don’t give your answer because you don’t talk nice. Then after giving me silence treatment for about half an hour and refusing giving me place to stay while they had my money, one of stuff came and said your room is ready and I was near elevator to go to the room I said but I get my money refund because day s over and reception yelled at me and said shutzzzy up and when I said what did you say he said dirty woman to me. I am gonna attached picture of the condition of the hotel and I want Expedia and my insurance help me to get refund. *just avoid this place* later staff came to me and ask to write a review to thank them for supporting them can you believe it? He gave his name and asked me to mention in my review that how much he was good🙄.

  • User:Can D

    Trip type: Solo travel

    Terrible experience with receptioniat gay

    rating08 May 2026

    I do not suggest at all. I was staying in the hotel. After 3rd night there was one more night to stay. Even though my reservation was confirmed, they sold it other tourist for higher price and I had to leave the room in 5 minutes. Terrible experience. Golden Age Hotel, Müşteri Hizmetleri / Ön Büro at Golden Age Hotel Taksim, responded to this review Dear Guest,Thank you for sharing your feedback. We are truly sorry to hear about your experience and the inconvenience you described regarding your reservation.Please kindly note that there may have been a misunderstanding or miscommunication regarding the extension of your stay, and we would sincerely appreciate it if you could share more details with us, including your stay dates and reservation information, so that we can carefully investigate the matter with the relevant departments.Guest satisfaction is extremely important to us, and it would never be our intention to make any guest feel uncomfortable or rushed during their stay.We genuinely hope to have the opportunity to welcome you again in the future and provide you with the best possible service and hospitality our hotel aims to offer.Best regards,Zülal ŞıvgınGuest Relations Officer

  • User:Achilleas V

    Trip type: Friends getaway

    A pretty good experience!

    rating23 Mar 2026

    I stayed at this hotel on a trip with my school from the 11th to the 15th of March. The hotel was pretty good! The room was spacious, really clean, and the bed was comfortable. The bathroom was also really clean. The location is perfect. The breakfast and dinner were delicious. The only downsides were that most of the staff didn't speak English, which made communication really hard (no offense to them) and that the TV wasn't working even after I requested the remote control. Overall, it's a great hotel in a great city and country, and I would still definitely recommend it. Golden Age Hotel, Müşteri Hizmetleri / Ön Büro at Golden Age Hotel Taksim, responded to this review Dear Guest,Thank you very much for your detailed and kind feedback. We are delighted to hear that you enjoyed your stay with us, especially the cleanliness, comfort of the rooms, and our central location. It is also a pleasure to know that you liked our breakfast and dinner.We appreciate your comments regarding communication and the TV issue. Please accept our apologies for any inconvenience caused. Your feedback has been shared with the relevant departments to ensure improvements are made.Thank you once again for your recommendation. We look forward to welcoming you again in the future.Best regards,Zülal ŞıvgınGuest Relations Officer

  • User:Zai N

    Trip type: Family

    Worst Hotel in Istanbul

    rating03 Jan 2026

    Worst hotel I’ve ever stayed in!! I’ve been in some countries and my horrible experience at the Golden Age Taksim is unforgettable. This isn’t a 4 star hotel, it doesn’t even deserve one star! The very first day I got locked in the bathroom thanks to the rusted locks they didn’t bother to change! If my sister wasn’t in the room at the same time I could have suffocated and died! When she finally got the reception, they sent someone who just got me out but didn’t fix it and yet the lady at the reception said there was no problem. I wonder how she could say that when I got stuck! Imagine if someone else stay there after I leave and same thing repeats! DO NOT SPEND YOUR MONEY ON THIS HOTEL. And breakfast is same thing every single day, they do not even bother about kids’ diet and people who don’t eat spicy, they just put red chilli in everything. And the cups are NEVER cleaned! I had to call the restaurant every single day to get clean cups. Once I even called 3 times in one day only then did they bother to send someone. This hotel caused my Istanbul trip to be a nightmare. Whoever decides to stay there is just crazy I should say. To note that I stayed there during the first week of December 2025, so this issue is recent. Another problem that happened there was that my mom slipped at breakfast one day when someone spilled some food. Management didn’t find it necessary to clean it immediately. Now we’re in January 2026 and my mom still has to go for hospital treatments because of the pain she’s getting from that day. Imagine you save your money to travel and end up in that kind of a hotel. I wonder why our agency booked this trashy hotel for us. Don’t stay there, don’t make your stay a nightmare like it did for us Golden Age Hotel, Müşteri Hizmetleri / Ön Büro at Golden Age Hotel Taksim, responded to this review Dear Guest,We are truly sorry to read about your experience, and we sincerely apologize for the distress and inconvenience you faced during your stay. What you described is absolutely not the standard we aim to provide, and we understand how upsetting this must have been.To investigate these issues in detail — especially the bathroom door incident, housekeeping problems, and breakfast concerns — we kindly ask if you could share your room number and exact stay dates. This information will help us review everything thoroughly and take the necessary corrective actions to ensure such situations never happen again.Thank you for bringing these matters to our attention. We deeply regret that your trip was affected, and we want to assure you that we take your feedback very seriously.Best regards,Zülal ŞıvgınGuest Relations Officer

  • User:lemaitreoussamah

    Trip type: Family

    Great Location but Room Service Needs Improvement

    rating02 Jan 2026

    The room service is not good. During my entire stay of 8 days, the housekeeping only made the bed and arranged it, but no surface cleaning was done at all. In addition, bath towels were not provided according to the number of guests unless you specifically asked for them.On the positive side, the reception staff are responsive, understanding, and reactive, which was appreciated.The breakfast has limited variety, but it is acceptable.The location is great, which is one of the hotel’s strongest points. Golden Age Hotel, Müşteri Hizmetleri / Ön Büro at Golden Age Hotel Taksim, responded to this review Dear Guest,Thank you for taking the time to share your detailed feedback with us.First of all, we sincerely apologize for the shortcomings you experienced regarding housekeeping services and the towel arrangements. This is certainly not the level of service we aim to provide. Your comments have been shared with our housekeeping management, and the necessary reminders and improvements are being implemented to ensure more thorough cleaning and proper amenities according to the number of guests.We truly appreciate your positive remarks about our reception team.Thank you as well for your understanding regarding breakfast variety and for highlighting our central location, which we are glad you found convenient. We hope to have the opportunity to welcome you again and provide you with a much better experience in the future.Best regards,Zülal ŞıvgınGuest Relations Officer

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