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Grand Hyatt Istanbul

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Grand Hyatt Istanbul

locationNew City, Istanbul

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About Grand Hyatt IstanbulAbout Grand Hyatt Istanbul

Location

Located in the heart of the city, this hotel offers everything that visitors would expect of a holiday in Istanbul. The beach is located close by, as is the pedestrianised area where visitors will find links to the public transport network along with numerous bars, restaurants, clubs and nightclubs as well as plenty of shopping opportunities.

Facility

The hotel welcomes guests in a 7-storey building with 4 lifts and 360 non-smoking rooms. English- and German-speaking staff at the reception desk in the lobby are ready to assist you with check-in and check-out. Amenities available at the hotel include a cloakroom, baggage storage service, safe, currency exchange service and cash machine. Wireless internet access (for a fee) is provided in public areas. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. Wheelchair-accessible facilities are available. A number of shops, including a supermarket, are great for shopping or just browsing. The grounds of the hotel feature a playground and a lovely garden. Additional amenities include a newspaper stand, a playroom and a library. Guests arriving by car can park their vehicles in the garage (for a fee) or in the car park. Further services and facilities include a 24-hour security service, a babysitting service, a childcare service, a car hire service, medical assistance, a transfer service, room service (for a fee), an alarm call service, a laundry service, a hairdresser and a hotel shuttle bus. Bicycle storage is available to guests. There is a bike hire service as well. A business centre with fax machine and projector is available. Lectures, presentations and meetings can be held in one of the 13 conference rooms.

Rooms

Air conditioning and individually adjustable heating ensure that rooms maintain comfortable temperatures. Most units include a balcony with sea views, where guests can relax and linger a while. All rooms are carpeted and include a double bed or a king-size bed. Extra beds can be requested. A safe, a minibar and a desk are also available. The kitchenette comes with a mini fridge, a microwave and a tea/coffee station. Further amenities include an ironing set and a trouser press. A direct dial telephone, a television with satellite/cable channels, a radio, a CD player, a DVD player, a plug adapter, an alarm clock and WiFi (no extra charge) provide all the essentials for a comfortable holiday. Amenities provided in the rooms include slippers and a daily paper. Bathrooms are equipped with a shower and a bathtub. A hairdryer, bathrobes and a telephone are available for daily use. As a special feature, bathrooms are also stocked with cosmetic products and a selection of towels. Wheelchair-friendly rooms can be booked. Family rooms are available for parents with children.

Sport

While the adults swim a few laps in the outdoor pool, children can enjoy splashing about in their own swimming area. Guests can treat themselves to refreshing drinks at the poolside snack bar and a relaxing soak in the hot tub. Sun loungers and parasols are available on the sun terrace. For guests who wish to keep active, cycling/mountain biking and tennis are available. Sport and leisure facilities at the hotel include a gym, yoga and aerobics. There is a wellness area with a spa, a sauna, a steam bath, a hammam and a solarium. Subject to charge: massage treatments. A kids' club and a dance club are also options for entertainment.

Meals

Various dining options are available, including a non-smoking restaurant, a café, a bar and a pub. Catering options include half board and full board. A generous breakfast buffet guarantees a great start to the day. At lunch and dinner, guests can choose between à la carte and a set menu. Diet meals and children's meals can be prepared on request. The hotel also offers special catering options.

Payment

The following credit cards are accepted: American Express, VISA, Diners Club and MasterCard.

Amenities at Grand Hyatt Istanbul Amenities at Grand Hyatt Istanbul

  • Facilities

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      24-hour reception

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      Air conditioning

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      Bar(s)

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      Bicycle Cellar

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      Bicycle Hire

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      Café

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      Car Park

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      Cloakroom

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      Conference Room

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      Currency Exchange

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      Disability-friendly

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      Foyer

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      Games room

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      Garage

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      Hairdresser

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      Hotel Safe

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      Kids Club

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      Laundry Service

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      Lifts

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      Medical Assistance

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      Newspaper kiosk

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      Nightclub

    • -

      Pets

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      Playground

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      Pub(s)

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      Restaurant(s)

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      Restaurant(s) with non-smoking area

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      Room Service

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      Shops

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      Small supermarket

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      Wifi

  • Hygiene

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      Contactless check-in/-out

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      Contactless payment

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      Enhanced cleaning programme

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      Hand sanitiser

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      Health checks on staff

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      Housekeeping only upon request

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      Hygiene training for staff

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      Medical teleconsultation

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      No high-touch furnishings

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      No high-touch furnishings in public areas

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      Packaged meals

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      Protective equipment for employees

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      Protective equipment for guests

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      Protective hygiene screens

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      Protective masks for guests

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      Sanitiser dispenser

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      Social distancing regulations

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      Use of commercially available disinfectants

  • Meals

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      à la carte Dinner

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      à la carte Lunch

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      Breakfast Buffet

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      Set menu dinner

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      Set menu lunch

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      Special Diet

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      Special Offers

  • Sport/Entertainment

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      Aerobics

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      Children's Pool

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      Gym

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      Jacuzzi

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      Massage

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      Outdoor Pool(s)

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      Parasols

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      Sauna

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      Steam bath

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      Sun loungers

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      Sun terrace

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      Tanning Studio/Solarium

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      Tennis

LocationLocation

Map preview

Around this property:

Centre

400 m

User Rating & ReviewsUser Rating & Reviews

  • Valuerating
  • Roomsrating
  • Cleanlinessrating
  • Servicerating

Excellent

2792

Very Good

760

Average

195

Poor

58

Terrible

55

Recent Reviews: 3860

  • User:ahicavi

    Trip type: Family

    Exceptional Long Term Luxury, a True Home Away from Home

    rating29 May 2026

    Our family has been residing at the Grand Hyatt Residences in Harbiye, Istanbul, since last November. The experience has been nothing short of exceptional, offering the perfect balance of five star luxury and residential comfort.​We extend our highest commendations to the entire hotel staff. Across every department, the team consistently delivers an unparalleled level of professionalism, attentiveness, and seamless service that has made our long term stay entirely effortless.​We would like to express a special note of appreciation to Ms. Ufuk at the SPA and every person in the SPA. MS Ufuk outstanding dedication, expertise, and personalized care have been a definitive highlight of our experience, embodying the very best of the Hyatt brand's hospitality standards.​The prime location, immaculate accommodations, and world class service make this property an exemplary choice for extended stays. To the management and every single staff member at the Grand Hyatt Istanbul, thank you for taking such magnificent care of my family over these past months. You have turned an extended stay into an unforgettable, seamless experience. We cannot recommend this property highly enough for both short visits and extended luxury stays. Safiye Avci, Guest Services / Front Office at Grand Hyatt Istanbul, responded to this review Dear Valued Guest,Thank you sincerely for sharing such an exceptional and thoughtful review of your extended stay at Grand Hyatt Istanbul.It is truly a privilege to have had the opportunity to host you and your family over the past months, and we are delighted to know that your experience has reflected the balance of luxury, comfort, and consistency that we strive to deliver especially for our long-term residents.Your kind words regarding our team are deeply appreciated. Providing seamless, attentive, and personalized service across all departments is at the heart of what we do, and it is incredibly rewarding to know that our colleagues have contributed to making your stay both effortless and memorable.I would also like to extend my personal thanks for highlighting Ms. Ufuk and our SPA team. Your recognition of her dedication and expertise perfectly reflects the standards of care we are proud to uphold, and I will ensure your comments are shared with her and the entire team.We are honored that you consider our property a “home away from home.” Creating such a sense of belonging, particularly during extended stays, is one of the highest compliments we can receive.On behalf of the entire team, thank you once again for your trust and recommendation. We very much look forward to continuing to welcome you and your family for many more memorable moments ahead.Yours sincerely,Guest Relations Manager

  • User:AShadmani

    Trip type: Business

    A place for business and pleasure

    rating28 May 2026

    Exquisite service at prime location a place for business and pleasure With very welcoming staff at reception Media Mina Emir .. Club Lounge lady was truly a star tooPool guest service could do better Safiye Avci, Guest Services / Front Office at Grand Hyatt Istanbul, responded to this review Dear Valued Guest,Thank you for sharing your kind feedback following your recent stay with us.We are delighted to learn that you enjoyed our central location and found your experience well-suited for both business and leisure. Your recognition of our team is truly appreciated, and we will be pleased to share your compliments with Media, Mina, Emir, and our Club Lounge colleague. It is always rewarding to know that their efforts contributed positively to your stay.We have also taken note of your comment regarding the pool guest service. Feedback such as yours is valuable in helping us maintain consistency across all service areas, and this will be reviewed with the respective team.Thank you once again for your feedback. We hope to have the pleasure of welcoming you back in the near future.Kind Regards, Guest Relations Manager

  • User:shibani t

    Trip type: Family

    Slightly above Average for a 4 star property.

    rating27 May 2026

    Rooms are very aged. Amenities not provided unless you call and ask for toothbrush. Body lotions not replenished everyday. Simple things like that you expect at 4+ stars. Hotel needs a refurbishment. Buffet breakfast is good. Aidanek, one of the staff, was very lovely and helpful. Hammam was great though. Yonti the therapist was fantastic. Safiye Avci, Guest Services / Front Office at Grand Hyatt Istanbul, responded to this review Dear Guest,Thank you for sharing your feedback following your recent stay.We are pleased to note that you enjoyed our breakfast offering, the Hammam experience, and the service provided by Aidanek and Ms. Yonti. Your kind recognition of our team members is greatly appreciated and will be shared accordingly.At the same time, we have noted your observations regarding the room condition and amenity presentation. Guest feedback plays an important role in helping us maintain consistency, and your comments will be reviewed internally with the relevant teams.We appreciate you taking the time to highlight both positive aspects and areas for improvement and hope to have the opportunity to welcome you again in the future.Kind Regards,Guest Relations Manager

  • User:Fabio R

    Trip type: Business

    SPA

    rating26 May 2026

    I’ve had the best massage of my life with the terapeut Ms Yanti I strongly recommend her. Safiye Avci, Guest Services / Front Office at Grand Hyatt Istanbul, responded to this review Dear Guest,Thank you very much for sharing your wonderful feedback regarding your recent spa experience.We are truly delighted to hear that you enjoyed what you described as the best massage of your life. Your kind recognition of Ms. Yanti is especially appreciated. She takes great pride in delivering personalized and attentive treatments, and your recommendation will certainly mean a great deal to her.Providing a relaxing and rejuvenating experience is at the heart of our spa philosophy, and it is always rewarding to know that we have met and exceeded our guests’ expectations.We look forward to welcoming you back for another exceptional wellness experience in the near future.Kind regards,Guest Relations Manager

  • User:S2683ILnadiaa

    Trip type: Couples

    Amazing staff and stay

    rating26 May 2026

    Thank you Grand Hayyat for this amazing stay and special thanks to Fatih Hocaler and lamia for the amazing service and professional attitude. Safiye Avci, Guest Services / Front Office at Grand Hyatt Istanbul, responded to this review Dear Guest,Thank you very much for your kind words and for sharing your recent experience. We are truly delighted to know that you enjoyed your stay and that our team contributed positively to your visit. Your special mention of Fatih and Lamia is greatly appreciated; it is always encouraging to receive recognition for their dedicated service and professional attitude. We will be pleased to share your compliments with them, as such feedback is a wonderful motivation for our entire team.At Grand Hyatt Istanbul , we strive to deliver memorable experiences through genuine hospitality, and it is rewarding to know that we succeeded in making your stay enjoyable.We look forward to welcoming you back again soon for another exceptional experience.Kind Regards ,Guest Relations Manager

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