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Grand Marcello Hotel

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Grand Marcello Hotel

locationOld City, Istanbul

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About Grand Marcello HotelAbout Grand Marcello Hotel

Location

This hotel warmly welcomes guests in Istanbul.

Facility

In the air-conditioned hotel, guests are welcomed in the lobby with -hour reception desk and a -hour check-in/check-out service. Amenities include a baggage storage service, a safe and a currency exchange service. Wireless internet access is provided in public areas. The tour desk offers assistance with booking excursions. Everyday necessities can be purchased at the supermarket. Additional facilities include a TV room. Guests arriving by car can park their vehicles in the garage or in the car park (for a fee). Further services and facilities include a 24-hour security service, a babysitting service, a childcare service, a car hire service, a transfer service, 24-hour room service, a laundry service, a coin-operated laundry and a hotel shuttle bus.

Rooms

Air conditioning and central heating ensure that rooms maintain comfortable temperatures. Rooms include a double bed. Extra beds can be requested. A safe, a minibar and a desk are also available. Guests will also find a tea/coffee station included among the standard features. There is also an ironing set, a trouser press and a tumble dryer. A telephone, a TV and WiFi (no extra charge) provide all the essentials for a comfortable holiday. Slippers are included. Bathrooms are equipped with a shower and a hairdryer. As a special feature, bathrooms are also stocked with cosmetic products and a selection of towels. The hotel has family rooms and non-smoking rooms.

Sport

The sun loungers are perfect for soaking up some sun. There are many ways to relax or stay active at the hotel, including aerobics, a spa, a sauna, a hammam, massage treatments and hiking. Evening entertainment includes live music.

Meals

The dining area includes a restaurant and a café. A continental breakfast buffet guarantees a great start to the day.

Payment

The hotel accepts the following credit cards: VISA and MasterCard.

Amenities at Grand Marcello Hotel Amenities at Grand Marcello Hotel

  • Facilities

    • -

      Air conditioning

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      Bar(s)

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      Café

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      Car Park

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      Currency Exchange

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      Garage

    • -

      Hotel Safe

    • -

      Laundry Facilities

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      Laundry Service

    • -

      Lifts

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      Restaurant(s)

    • -

      Room Service

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      Small supermarket

    • -

      TV Room

    • -

      Wifi

  • Hygiene

    • -

      Contactless check-in/-out

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      Contactless payment

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      Contactless room service

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      Enhanced cleaning programme

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      Hand sanitiser

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      Health checks on staff

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      Mandatory mask-wearing

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      Medical teleconsultation

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      Packaged meals

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      Protective equipment for employees

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      Protective equipment for guests

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      Protective hygiene screens

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      Protective masks for guests

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      Sanitiser dispenser

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      Social distancing regulations

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      Time interval between room bookings

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      Use of commercially available disinfectants

  • Meals

    • -

      Breakfast Buffet

    • -

      Continental Breakfast

  • Sport/Entertainment

    • -

      Aerobics

    • -

      Massage

    • -

      Sauna

    • -

      Sun loungers

LocationLocation

Map preview

Around this property:

Centre

50 m

User Rating & ReviewsUser Rating & Reviews

  • Valuerating
  • Roomsrating
  • Cleanlinessrating
  • Servicerating

Excellent

50

Very Good

8

Average

3

Poor

1

Terrible

5

Recent Reviews: 67

  • User:NorthStar830053

    Trip type: Family

    Excellent

    rating25 Apr 2025

    We were there for two nights and everything was great. The staff was very kind. The breakfast was really nice. The people are very friendly and it's a great atmosphere. The cleanliness made me want to go there even more.I recommend it with all my pleasure.

  • User:Artmed1979

    Trip type: Family

    Rude staff unpleasant stay

    rating20 Apr 2025

    The hotel staff was rude , very unhelpful, stay away from this hotel. We stayed at the hotel a few days and were stuck with bad service, the breakfast was very minimal with only a few ingredients. Also the room was not clean enough and there was noise.

  • User:Tawfiq K

    Trip type: Family

    Very bad experience with my family

    rating13 Jun 2024

    the worst hotel i have visit in my life the hotel give us 1 card for the room the room is very hot condition work only when you put the card on wall it take about 1 hours for the condition to be room cold the breakfast very poor no enogh juice just 1 and the staff close the juice machine before breakfast end 1 hour the hotel have no accessebilty for childs and wheelchairs very bad only stairs about 30

  • User:qadir f

    Trip type: Family

    Perfect for a Short Stay

    rating01 Jun 2024

    Clean and Tidy. Perfect for a short stay. Staff are kind and helpful. The Housekeepers are very friendly and gave wonderful customer service. Breakfast is average. The hotel is close to most of the famous landmarks with loads of shops surrounding

  • User:AR1200

    Trip type:

    A good choice

    rating21 Aug 2022

    The location of the hotel is very good. It is within walking distance from the tram and bus station. The tourist attractions such as the blue mosque and the Top Kapi palace are easily reachable by tram and even by walking at a 15-20 mins distance. Rooms are spacious and tidy. washrooms are clean. We booked 2 rooms, and the room for 3 adults was quite spacious. The only drawback is that the hotel is located at a height and 15-20 stairs are there to climb to reach the hotel. the staff helps to carry the luggage to and from the hotel, however when you reach the back hotel after a long walk, it feels a bit difficult to climb the stairs. Breakfast is ok. The hotel is also near a good shopping palace.

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